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Surface RT Meets ALV

Robert Heiny

Research Scientist of Learning and Education
Flight Instructor
THE NEW MICROSOFT SURFACE WITH WINDOWS RT arrived safely by common carrier in a bulging shipping box, bubble wrap, and retail sales box. The box and the bubble wrap seemed heavier and many times less compact than the computer.

Most importantly, Surface arrived undamaged and ready to use. (Someone had prepared it for use after buying it at a Microsoft store and then repackaged and reshipped it by a commercial carrier.)

ALV Meets the Shipping Box

From a learners' view (ALV), ALV demystified the arrival and use of Surface. ALV represents choices learners will most likely make, according to behavioral scientists, to solve problems. The delivery of the box containing Surface RT offered a chance to test the utility of ALV to analyze the receipt of a new product by a new user.

From a teachers' view, ALV provides the choices learners will likely make to find, assemble, and use the Surface RT in the shipping box. Teachers arrange these choices into lesson and instruction plans that show learners how to complete that task.

Engineers identify these processes as reverse engineering a product into distinct measurable tasks, this time shipping to and using by a Surface RT novice.

ALV of Steps to Find Surface RT

After bringing the box into the house, the first problem required opening the shipping box. That was simple with a knife or other sharp object that pierced and ripped the tape sealing the box. When opened, the box contained a bundle of bubble wrap taped together.

The second problem required choosing whether to cut through the bundle in the shipping container or remove the bundle and then unwrapping it in order to find the machine in its packing.

Completing these preliminaries from a learners' view includes more steps that follow the same patterns as described in steps one and two.

In short, packing of Surface appeared consistent with ALV standards.

ALV meets Surface RT in the next comment. Visit the Original Blog Post
 
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