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Office 2007 Pro

Discussion in 'Microsoft Office' started by Raffi Chammassian, Feb 5, 2010.

  1. Raffi Chammassian

    Raffi Chammassian Flightless Bird

    I just bought a new laptop with Windows 7 and new/retail Office 2007 Professional (box/cd) on-line. The laptop came with pre-installed trial Office Home/Student 2007 (which I uninstalled successfully I think).

    I have had no issues with my laptop so far, but have not been able to install Office Pro 2007. It does not even pass the first screen. The Blue-ray ROM is reading the disk content OK (i.e., file names etc), but while in setup.exe mode, it is making "clunky" noises and then displaying the venerable "Corrupt file/Disk" message.

    The Office version ended up being for Windows Vista. From what I have heard/read, that should not be an issue. I have tried to install it as administrator but to no avail.

    One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 - 4/10/07." Not sure if this has anything to do with its install. I have also turned OFF all Norton virus protections.

    Any help to fix this would be greatly appreciated.




    NZJe wrote:

    Thanks Milly. Sounds a bit scary!!
    20-Aug-08

    Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
    'techies' at work and see what they think!! I'll let you know when I get it
    finally sorted.

    "Milly Staples [MVP - Outlook]" wrote:

    Previous Posts In This Thread:

    On Tuesday, August 19, 2008 3:37 PM
    nzje wrote:

    Office 2007 installation corrupted. How can I fix?
    I am an IT trainer and own two legitimate versions of MS Office - Office Pro
    Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on my
    laptop for a few months and then a few days ago decided to download Office
    2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007 versions.
    Having downloaded Office 2003 I started having problems with Outlook so I
    uninstalled both versions and reinstalled. Still had problems so decided to
    uninstall Office 2007 but now am unable to do so!

    I have tried to uninstall several times but all I get is the message 'This
    product installation has been corrupted. Run set up again from the CD, DVD,
    or other original installation source'.

    Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
    message but this seems to have disappeared now!!! HELP???? I really need to
    get Outlook working again. Can anyone advise me what to do?

    On Tuesday, August 19, 2008 4:12 PM
    Milly Staples [MVP - Outlook] wrote:

    You can only have one version of Outlook installed.
    You can only have one version of Outlook installed. From your =
    description, you should do the following.

    Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
    remove all vestiges of Office, reboot, and then install the oldest =
    version first, followed by the newest version.

    Select a Custom install for each version. If you want to use Outlook =
    2003, then make Outlook 2007 unavailable in the custom installation of =
    Office 2007. (It should be unavailable anyway but it never hurts to =
    check).

    Be aware that using 2 versions of Office on the same OS partition will =
    cause the dreaded "preparing to install" message each time to switch =
    from one version to the other in the same program.

    --=81
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact.
    How to ask a question: http://support.microsoft.com/KB/555375


    After furious head scratching, nzjen asked:

    On Tuesday, August 19, 2008 4:46 PM
    nzje wrote:

    Thanks Milly.
    Thanks Milly. Unfortunately, I wasn't able to open up your email - all I got
    was a blank screen but I have seen your response here on the discussion page.
    As I mentioned in my original note I have tried uninstalling 2007 but all I
    get is the 'corrupt' message and it won't uninstall. How do I run the MSCUI
    tool if I can't uninstall the programme?


    "Milly Staples [MVP - Outlook]" wrote:

    On Tuesday, August 19, 2008 6:04 PM
    Milly Staples [MVP - Outlook] wrote:

    Re: Office 2007 installation corrupted. How can I fix?
    http://support.microsoft.com/kb/290301 Be very careful with this utility.
    It has been updated to work with Office 2007.

    --
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact.
    How to ask a question: http://support.microsoft.com/KB/555375


    After furious head scratching, nzjen asked:

    On Wednesday, August 20, 2008 3:51 PM
    NZJe wrote:

    Thanks Milly. Sounds a bit scary!!
    Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
    'techies' at work and see what they think!! I'll let you know when I get it
    finally sorted.

    "Milly Staples [MVP - Outlook]" wrote:


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    RSS Multisearch BETA debut on eggheadcafe.com
    http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx
     
  2. Echo S

    Echo S Flightless Bird

    If you're getting a corrupt file/disk message and the drive is making noises
    and stuff, I'd return the box/CD and get another. But what's the exact text
    of the error message?

    Office 2007 will run fine in Windows 7.

    --
    Echo [MS PPT MVP] http://www.echosvoice.com
    What's new in PPT 2007? http://www.echosvoice.com/2007.htm
    Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
    PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


    "Raffi Chammassian" wrote in message news:201025142744raffigc@yahoo.com...
    >I just bought a new laptop with Windows 7 and new/retail Office 2007
    >Professional (box/cd) on-line. The laptop came with pre-installed trial
    >Office Home/Student 2007 (which I uninstalled successfully I think).
    >
    > I have had no issues with my laptop so far, but have not been able to
    > install Office Pro 2007. It does not even pass the first screen. The
    > Blue-ray ROM is reading the disk content OK (i.e., file names etc), but
    > while in setup.exe mode, it is making "clunky" noises and then displaying
    > the venerable "Corrupt file/Disk" message.
    >
    > The Office version ended up being for Windows Vista. From what I have
    > heard/read, that should not be an issue. I have tried to install it as
    > administrator but to no avail.
    >
    > One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 -
    > 4/10/07." Not sure if this has anything to do with its install. I have
    > also turned OFF all Norton virus protections.
    >
    > Any help to fix this would be greatly appreciated.
    >
    >
    >
    >
    > NZJe wrote:
    >
    > Thanks Milly. Sounds a bit scary!!
    > 20-Aug-08
    >
    > Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the
    > IT
    > 'techies' at work and see what they think!! I'll let you know when I get
    > it
    > finally sorted.
    >
    > "Milly Staples [MVP - Outlook]" wrote:
    >
    > Previous Posts In This Thread:
    >
    > On Tuesday, August 19, 2008 3:37 PM
    > nzje wrote:
    >
    > Office 2007 installation corrupted. How can I fix?
    > I am an IT trainer and own two legitimate versions of MS Office - Office
    > Pro
    > Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on
    > my
    > laptop for a few months and then a few days ago decided to download Office
    > 2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007
    > versions.
    > Having downloaded Office 2003 I started having problems with Outlook so I
    > uninstalled both versions and reinstalled. Still had problems so decided
    > to
    > uninstall Office 2007 but now am unable to do so!
    >
    > I have tried to uninstall several times but all I get is the message 'This
    > product installation has been corrupted. Run set up again from the CD,
    > DVD,
    > or other original installation source'.
    >
    > Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
    > message but this seems to have disappeared now!!! HELP???? I really need
    > to
    > get Outlook working again. Can anyone advise me what to do?
    >
    > On Tuesday, August 19, 2008 4:12 PM
    > Milly Staples [MVP - Outlook] wrote:
    >
    > You can only have one version of Outlook installed.
    > You can only have one version of Outlook installed. From your =
    > description, you should do the following.
    >
    > Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
    > remove all vestiges of Office, reboot, and then install the oldest =
    > version first, followed by the newest version.
    >
    > Select a Custom install for each version. If you want to use Outlook =
    > 2003, then make Outlook 2007 unavailable in the custom installation of =
    > Office 2007. (It should be unavailable anyway but it never hurts to =
    > check).
    >
    > Be aware that using 2 versions of Office on the same OS partition will =
    > cause the dreaded "preparing to install" message each time to switch =
    > from one version to the other in the same program.
    >
    > --=81
    > Milly Staples [MVP - Outlook]
    >
    > Post all replies to the group to keep the discussion intact.
    > How to ask a question: http://support.microsoft.com/KB/555375
    >
    >
    > After furious head scratching, nzjen asked:
    >
    > On Tuesday, August 19, 2008 4:46 PM
    > nzje wrote:
    >
    > Thanks Milly.
    > Thanks Milly. Unfortunately, I wasn't able to open up your email - all I
    > got
    > was a blank screen but I have seen your response here on the discussion
    > page.
    > As I mentioned in my original note I have tried uninstalling 2007 but all
    > I
    > get is the 'corrupt' message and it won't uninstall. How do I run the
    > MSCUI
    > tool if I can't uninstall the programme?
    >
    >
    > "Milly Staples [MVP - Outlook]" wrote:
    >
    > On Tuesday, August 19, 2008 6:04 PM
    > Milly Staples [MVP - Outlook] wrote:
    >
    > Re: Office 2007 installation corrupted. How can I fix?
    > http://support.microsoft.com/kb/290301 Be very careful with this utility.
    > It has been updated to work with Office 2007.
    >
    > --
    > Milly Staples [MVP - Outlook]
    >
    > Post all replies to the group to keep the discussion intact.
    > How to ask a question: http://support.microsoft.com/KB/555375
    >
    >
    > After furious head scratching, nzjen asked:
    >
    > On Wednesday, August 20, 2008 3:51 PM
    > NZJe wrote:
    >
    > Thanks Milly. Sounds a bit scary!!
    > Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the
    > IT
    > 'techies' at work and see what they think!! I'll let you know when I get
    > it
    > finally sorted.
    >
    > "Milly Staples [MVP - Outlook]" wrote:
    >
    >
    > Submitted via EggHeadCafe - Software Developer Portal of Choice
    > RSS Multisearch BETA debut on eggheadcafe.com
    > http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx
     

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