R
Raffi Chammassian
Flightless Bird
I just bought a new laptop with Windows 7 and new/retail Office 2007 Professional (box/cd) on-line. The laptop came with pre-installed trial Office Home/Student 2007 (which I uninstalled successfully I think).
I have had no issues with my laptop so far, but have not been able to install Office Pro 2007. It does not even pass the first screen. The Blue-ray ROM is reading the disk content OK (i.e., file names etc), but while in setup.exe mode, it is making "clunky" noises and then displaying the venerable "Corrupt file/Disk" message.
The Office version ended up being for Windows Vista. From what I have heard/read, that should not be an issue. I have tried to install it as administrator but to no avail.
One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 - 4/10/07." Not sure if this has anything to do with its install. I have also turned OFF all Norton virus protections.
Any help to fix this would be greatly appreciated.
NZJe wrote:
Thanks Milly. Sounds a bit scary!!
20-Aug-08
Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.
"Milly Staples [MVP - Outlook]" wrote:
Previous Posts In This Thread:
On Tuesday, August 19, 2008 37 PM
nzje wrote:
Office 2007 installation corrupted. How can I fix?
I am an IT trainer and own two legitimate versions of MS Office - Office Pro
Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on my
laptop for a few months and then a few days ago decided to download Office
2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007 versions.
Having downloaded Office 2003 I started having problems with Outlook so I
uninstalled both versions and reinstalled. Still had problems so decided to
uninstall Office 2007 but now am unable to do so!
I have tried to uninstall several times but all I get is the message 'This
product installation has been corrupted. Run set up again from the CD, DVD,
or other original installation source'.
Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
message but this seems to have disappeared now!!! HELP???? I really need to
get Outlook working again. Can anyone advise me what to do?
On Tuesday, August 19, 2008 4:12 PM
Milly Staples [MVP - Outlook] wrote:
You can only have one version of Outlook installed.
You can only have one version of Outlook installed. From your =
description, you should do the following.
Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
remove all vestiges of Office, reboot, and then install the oldest =
version first, followed by the newest version.
Select a Custom install for each version. If you want to use Outlook =
2003, then make Outlook 2007 unavailable in the custom installation of =
Office 2007. (It should be unavailable anyway but it never hurts to =
check).
Be aware that using 2 versions of Office on the same OS partition will =
cause the dreaded "preparing to install" message each time to switch =
from one version to the other in the same program.
--=81
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, nzjen asked:
On Tuesday, August 19, 2008 4:46 PM
nzje wrote:
Thanks Milly.
Thanks Milly. Unfortunately, I wasn't able to open up your email - all I got
was a blank screen but I have seen your response here on the discussion page.
As I mentioned in my original note I have tried uninstalling 2007 but all I
get is the 'corrupt' message and it won't uninstall. How do I run the MSCUI
tool if I can't uninstall the programme?
"Milly Staples [MVP - Outlook]" wrote:
On Tuesday, August 19, 2008 6:04 PM
Milly Staples [MVP - Outlook] wrote:
Re: Office 2007 installation corrupted. How can I fix?
http://support.microsoft.com/kb/290301 Be very careful with this utility.
It has been updated to work with Office 2007.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, nzjen asked:
On Wednesday, August 20, 2008 3:51 PM
NZJe wrote:
Thanks Milly. Sounds a bit scary!!
Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.
"Milly Staples [MVP - Outlook]" wrote:
Submitted via EggHeadCafe - Software Developer Portal of Choice
RSS Multisearch BETA debut on eggheadcafe.com
http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx
I have had no issues with my laptop so far, but have not been able to install Office Pro 2007. It does not even pass the first screen. The Blue-ray ROM is reading the disk content OK (i.e., file names etc), but while in setup.exe mode, it is making "clunky" noises and then displaying the venerable "Corrupt file/Disk" message.
The Office version ended up being for Windows Vista. From what I have heard/read, that should not be an issue. I have tried to install it as administrator but to no avail.
One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 - 4/10/07." Not sure if this has anything to do with its install. I have also turned OFF all Norton virus protections.
Any help to fix this would be greatly appreciated.
NZJe wrote:
Thanks Milly. Sounds a bit scary!!
20-Aug-08
Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.
"Milly Staples [MVP - Outlook]" wrote:
Previous Posts In This Thread:
On Tuesday, August 19, 2008 37 PM
nzje wrote:
Office 2007 installation corrupted. How can I fix?
I am an IT trainer and own two legitimate versions of MS Office - Office Pro
Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on my
laptop for a few months and then a few days ago decided to download Office
2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007 versions.
Having downloaded Office 2003 I started having problems with Outlook so I
uninstalled both versions and reinstalled. Still had problems so decided to
uninstall Office 2007 but now am unable to do so!
I have tried to uninstall several times but all I get is the message 'This
product installation has been corrupted. Run set up again from the CD, DVD,
or other original installation source'.
Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
message but this seems to have disappeared now!!! HELP???? I really need to
get Outlook working again. Can anyone advise me what to do?
On Tuesday, August 19, 2008 4:12 PM
Milly Staples [MVP - Outlook] wrote:
You can only have one version of Outlook installed.
You can only have one version of Outlook installed. From your =
description, you should do the following.
Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
remove all vestiges of Office, reboot, and then install the oldest =
version first, followed by the newest version.
Select a Custom install for each version. If you want to use Outlook =
2003, then make Outlook 2007 unavailable in the custom installation of =
Office 2007. (It should be unavailable anyway but it never hurts to =
check).
Be aware that using 2 versions of Office on the same OS partition will =
cause the dreaded "preparing to install" message each time to switch =
from one version to the other in the same program.
--=81
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, nzjen asked:
On Tuesday, August 19, 2008 4:46 PM
nzje wrote:
Thanks Milly.
Thanks Milly. Unfortunately, I wasn't able to open up your email - all I got
was a blank screen but I have seen your response here on the discussion page.
As I mentioned in my original note I have tried uninstalling 2007 but all I
get is the 'corrupt' message and it won't uninstall. How do I run the MSCUI
tool if I can't uninstall the programme?
"Milly Staples [MVP - Outlook]" wrote:
On Tuesday, August 19, 2008 6:04 PM
Milly Staples [MVP - Outlook] wrote:
Re: Office 2007 installation corrupted. How can I fix?
http://support.microsoft.com/kb/290301 Be very careful with this utility.
It has been updated to work with Office 2007.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375
After furious head scratching, nzjen asked:
On Wednesday, August 20, 2008 3:51 PM
NZJe wrote:
Thanks Milly. Sounds a bit scary!!
Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.
"Milly Staples [MVP - Outlook]" wrote:
Submitted via EggHeadCafe - Software Developer Portal of Choice
RSS Multisearch BETA debut on eggheadcafe.com
http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx