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Office 2007 Pro

  • Thread starter Raffi Chammassian
  • Start date
R

Raffi Chammassian

Flightless Bird
I just bought a new laptop with Windows 7 and new/retail Office 2007 Professional (box/cd) on-line. The laptop came with pre-installed trial Office Home/Student 2007 (which I uninstalled successfully I think).

I have had no issues with my laptop so far, but have not been able to install Office Pro 2007. It does not even pass the first screen. The Blue-ray ROM is reading the disk content OK (i.e., file names etc), but while in setup.exe mode, it is making "clunky" noises and then displaying the venerable "Corrupt file/Disk" message.

The Office version ended up being for Windows Vista. From what I have heard/read, that should not be an issue. I have tried to install it as administrator but to no avail.

One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 - 4/10/07." Not sure if this has anything to do with its install. I have also turned OFF all Norton virus protections.

Any help to fix this would be greatly appreciated.




NZJe wrote:

Thanks Milly. Sounds a bit scary!!
20-Aug-08

Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.

"Milly Staples [MVP - Outlook]" wrote:

Previous Posts In This Thread:

On Tuesday, August 19, 2008 3:37 PM
nzje wrote:

Office 2007 installation corrupted. How can I fix?
I am an IT trainer and own two legitimate versions of MS Office - Office Pro
Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on my
laptop for a few months and then a few days ago decided to download Office
2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007 versions.
Having downloaded Office 2003 I started having problems with Outlook so I
uninstalled both versions and reinstalled. Still had problems so decided to
uninstall Office 2007 but now am unable to do so!

I have tried to uninstall several times but all I get is the message 'This
product installation has been corrupted. Run set up again from the CD, DVD,
or other original installation source'.

Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
message but this seems to have disappeared now!!! HELP???? I really need to
get Outlook working again. Can anyone advise me what to do?

On Tuesday, August 19, 2008 4:12 PM
Milly Staples [MVP - Outlook] wrote:

You can only have one version of Outlook installed.
You can only have one version of Outlook installed. From your =
description, you should do the following.

Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
remove all vestiges of Office, reboot, and then install the oldest =
version first, followed by the newest version.

Select a Custom install for each version. If you want to use Outlook =
2003, then make Outlook 2007 unavailable in the custom installation of =
Office 2007. (It should be unavailable anyway but it never hurts to =
check).

Be aware that using 2 versions of Office on the same OS partition will =
cause the dreaded "preparing to install" message each time to switch =
from one version to the other in the same program.

--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, nzjen asked:

On Tuesday, August 19, 2008 4:46 PM
nzje wrote:

Thanks Milly.
Thanks Milly. Unfortunately, I wasn't able to open up your email - all I got
was a blank screen but I have seen your response here on the discussion page.
As I mentioned in my original note I have tried uninstalling 2007 but all I
get is the 'corrupt' message and it won't uninstall. How do I run the MSCUI
tool if I can't uninstall the programme?


"Milly Staples [MVP - Outlook]" wrote:

On Tuesday, August 19, 2008 6:04 PM
Milly Staples [MVP - Outlook] wrote:

Re: Office 2007 installation corrupted. How can I fix?
http://support.microsoft.com/kb/290301 Be very careful with this utility.
It has been updated to work with Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, nzjen asked:

On Wednesday, August 20, 2008 3:51 PM
NZJe wrote:

Thanks Milly. Sounds a bit scary!!
Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the IT
'techies' at work and see what they think!! I'll let you know when I get it
finally sorted.

"Milly Staples [MVP - Outlook]" wrote:


Submitted via EggHeadCafe - Software Developer Portal of Choice
RSS Multisearch BETA debut on eggheadcafe.com
http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx
 
E

Echo S

Flightless Bird
If you're getting a corrupt file/disk message and the drive is making noises
and stuff, I'd return the box/CD and get another. But what's the exact text
of the error message?

Office 2007 will run fine in Windows 7.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"Raffi Chammassian" wrote in message news:201025142744raffigc@yahoo.com...
>I just bought a new laptop with Windows 7 and new/retail Office 2007
>Professional (box/cd) on-line. The laptop came with pre-installed trial
>Office Home/Student 2007 (which I uninstalled successfully I think).
>
> I have had no issues with my laptop so far, but have not been able to
> install Office Pro 2007. It does not even pass the first screen. The
> Blue-ray ROM is reading the disk content OK (i.e., file names etc), but
> while in setup.exe mode, it is making "clunky" noises and then displaying
> the venerable "Corrupt file/Disk" message.
>
> The Office version ended up being for Windows Vista. From what I have
> heard/read, that should not be an issue. I have tried to install it as
> administrator but to no avail.
>
> One thing I noticed in Setup.exe Properties is a "valid date of 4/4/06 -
> 4/10/07." Not sure if this has anything to do with its install. I have
> also turned OFF all Norton virus protections.
>
> Any help to fix this would be greatly appreciated.
>
>
>
>
> NZJe wrote:
>
> Thanks Milly. Sounds a bit scary!!
> 20-Aug-08
>
> Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the
> IT
> 'techies' at work and see what they think!! I'll let you know when I get
> it
> finally sorted.
>
> "Milly Staples [MVP - Outlook]" wrote:
>
> Previous Posts In This Thread:
>
> On Tuesday, August 19, 2008 3:37 PM
> nzje wrote:
>
> Office 2007 installation corrupted. How can I fix?
> I am an IT trainer and own two legitimate versions of MS Office - Office
> Pro
> Edition 2003 and Office Enterprise 2007. I have been using Office 2007 on
> my
> laptop for a few months and then a few days ago decided to download Office
> 2003 onto my laptop AS WELL, as I need to teach both 2003 and 2007
> versions.
> Having downloaded Office 2003 I started having problems with Outlook so I
> uninstalled both versions and reinstalled. Still had problems so decided
> to
> uninstall Office 2007 but now am unable to do so!
>
> I have tried to uninstall several times but all I get is the message 'This
> product installation has been corrupted. Run set up again from the CD,
> DVD,
> or other original installation source'.
>
> Yesterday I was getting the 'MAP132.dll is corrupt or the wrong version'
> message but this seems to have disappeared now!!! HELP???? I really need
> to
> get Outlook working again. Can anyone advise me what to do?
>
> On Tuesday, August 19, 2008 4:12 PM
> Milly Staples [MVP - Outlook] wrote:
>
> You can only have one version of Outlook installed.
> You can only have one version of Outlook installed. From your =
> description, you should do the following.
>
> Uninstall both Office versions. Run the MSCUI (Office clean up tool) to =
> remove all vestiges of Office, reboot, and then install the oldest =
> version first, followed by the newest version.
>
> Select a Custom install for each version. If you want to use Outlook =
> 2003, then make Outlook 2007 unavailable in the custom installation of =
> Office 2007. (It should be unavailable anyway but it never hurts to =
> check).
>
> Be aware that using 2 versions of Office on the same OS partition will =
> cause the dreaded "preparing to install" message each time to switch =
> from one version to the other in the same program.
>
> --=81
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, nzjen asked:
>
> On Tuesday, August 19, 2008 4:46 PM
> nzje wrote:
>
> Thanks Milly.
> Thanks Milly. Unfortunately, I wasn't able to open up your email - all I
> got
> was a blank screen but I have seen your response here on the discussion
> page.
> As I mentioned in my original note I have tried uninstalling 2007 but all
> I
> get is the 'corrupt' message and it won't uninstall. How do I run the
> MSCUI
> tool if I can't uninstall the programme?
>
>
> "Milly Staples [MVP - Outlook]" wrote:
>
> On Tuesday, August 19, 2008 6:04 PM
> Milly Staples [MVP - Outlook] wrote:
>
> Re: Office 2007 installation corrupted. How can I fix?
> http://support.microsoft.com/kb/290301 Be very careful with this utility.
> It has been updated to work with Office 2007.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, nzjen asked:
>
> On Wednesday, August 20, 2008 3:51 PM
> NZJe wrote:
>
> Thanks Milly. Sounds a bit scary!!
> Thanks Milly. Sounds a bit scary!! I may take my laptop into one of the
> IT
> 'techies' at work and see what they think!! I'll let you know when I get
> it
> finally sorted.
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>
> Submitted via EggHeadCafe - Software Developer Portal of Choice
> RSS Multisearch BETA debut on eggheadcafe.com
> http://www.eggheadcafe.com/tutorial...5-ad8dd4ff9ef9/rss-multisearch-beta-debu.aspx
 
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