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Network problem

Discussion in 'Windows XP' started by Sunny, Sep 8, 2010.

  1. Sunny

    Sunny Flightless Bird

    My LAN (Workgroup) has been Working OK for years
    Now when trying to access the Network through Windows Explorer I get :
    "Not accessible, you might not have permission to use the network
    resource"
    "Not enough server storage to process this request"
    (This message pops up on any PC/Laptop that I try to access the workgroup
    from)

    The "network locations" column shows my PC as "LAN, but the others as
    "Internet"

    The only thing I can think may have stuffed things was an attempt to
    access a mobile phone using Bluetooth that I abandoned when it didn't
    work. (Since uninstalled)

    ISP access is via a Cable Modem :
    Two PCs are WinXP Sp3, another is Win96SE (connected to a router via
    Ethernet cable).
    Two laptops are Win7 Home (connected to the router via wifi)

    Listed "protocols" :-
    LAN "profiles" (Properties button avail) yes/no
    Client for Microsoft Networks yes
    Server Advertising protocol NO
    Symantec Network filter driver NO
    File and Printer Sharing NO
    QoS Packet scheduler NO
    NW Link NETBIOS NO
    NW Link IPX/SPX Netbios NO
    Net BEUI Protocol NO
    Internet Protocol Yes

    Ran the Network connection wizard, no change.

    All the protocols are listed as "ticked" but it is strange that their
    "properties are unavailable?

    All the PCs/Laptops are accessing internet/mail etc through the router OK,
    so I am loath to fiddle with stuff I know nothing about.

    Any suggestion of where to start?
    (For now I am using a USB stick to transfer files)
     
  2. John John - MVP

    John John - MVP Flightless Bird

    Probably caused by Norton/Symantec product. Try increasing the IRP
    stack size:

    http://support.microsoft.com/kb/225782

    John

    Sunny wrote:
    > My LAN (Workgroup) has been Working OK for years
    > Now when trying to access the Network through Windows Explorer I get :
    > "Not accessible, you might not have permission to use the network
    > resource"
    > "Not enough server storage to process this request"
    > (This message pops up on any PC/Laptop that I try to access the workgroup
    > from)
    >
    > The "network locations" column shows my PC as "LAN, but the others as
    > "Internet"
    >
    > The only thing I can think may have stuffed things was an attempt to
    > access a mobile phone using Bluetooth that I abandoned when it didn't
    > work. (Since uninstalled)
    >
    > ISP access is via a Cable Modem :
    > Two PCs are WinXP Sp3, another is Win96SE (connected to a router via
    > Ethernet cable).
    > Two laptops are Win7 Home (connected to the router via wifi)
    >
    > Listed "protocols" :-
    > LAN "profiles" (Properties button avail) yes/no
    > Client for Microsoft Networks yes
    > Server Advertising protocol NO
    > Symantec Network filter driver NO
    > File and Printer Sharing NO
    > QoS Packet scheduler NO
    > NW Link NETBIOS NO
    > NW Link IPX/SPX Netbios NO
    > Net BEUI Protocol NO
    > Internet Protocol Yes
    >
    > Ran the Network connection wizard, no change.
    >
    > All the protocols are listed as "ticked" but it is strange that their
    > "properties are unavailable?
    >
    > All the PCs/Laptops are accessing internet/mail etc through the router OK,
    > so I am loath to fiddle with stuff I know nothing about.
    >
    > Any suggestion of where to start?
    > (For now I am using a USB stick to transfer files)
    >
    >
     
  3. Julie

    Julie Flightless Bird

    I get the same error. I can attribute it to Acronis True Image. They're
    working the problem now with no solution as of yet. BTW, I've increased the
    IRPStackSize to 50.

    I'm intested if there's another solution to this.


    "John John - MVP" <audetweld@nbnet.nb.ca> wrote in message
    news:-O1yKyG2TLHA.2068@TK2MSFTNGP05.phx.gbl...
    > Probably caused by Norton/Symantec product. Try increasing the IRP stack
    > size:
    >
    > http://support.microsoft.com/kb/225782
    >
    > John
    >
    > Sunny wrote:
    >> My LAN (Workgroup) has been Working OK for years
    >> Now when trying to access the Network through Windows Explorer I get :
    >> "Not accessible, you might not have permission to use the network
    >> resource"
    >> "Not enough server storage to process this request"
    >> (This message pops up on any PC/Laptop that I try to access the workgroup
    >> from)
    >>
    >> The "network locations" column shows my PC as "LAN, but the others as
    >> "Internet"
    >>
    >> The only thing I can think may have stuffed things was an attempt to
    >> access a mobile phone using Bluetooth that I abandoned when it didn't
    >> work. (Since uninstalled)
    >>
    >> ISP access is via a Cable Modem :
    >> Two PCs are WinXP Sp3, another is Win96SE (connected to a router via
    >> Ethernet cable).
    >> Two laptops are Win7 Home (connected to the router via wifi)
    >>
    >> Listed "protocols" :-
    >> LAN "profiles" (Properties button avail) yes/no
    >> Client for Microsoft Networks yes
    >> Server Advertising protocol NO
    >> Symantec Network filter driver NO
    >> File and Printer Sharing NO
    >> QoS Packet scheduler NO
    >> NW Link NETBIOS NO
    >> NW Link IPX/SPX Netbios NO
    >> Net BEUI Protocol NO
    >> Internet Protocol Yes
    >>
    >> Ran the Network connection wizard, no change.
    >>
    >> All the protocols are listed as "ticked" but it is strange that their
    >> "properties are unavailable?
    >>
    >> All the PCs/Laptops are accessing internet/mail etc through the router
    >> OK, so I am loath to fiddle with stuff I know nothing about.
    >>
    >> Any suggestion of where to start?
    >> (For now I am using a USB stick to transfer files)
     
  4. Sunny

    Sunny Flightless Bird

    "Julie" <julieb@bellsouth.net> wrote in message
    news:%23TgLK%235TLHA.4872@TK2MSFTNGP02.phx.gbl...
    >I get the same error. I can attribute it to Acronis True Image. They're
    >working the problem now with no solution as of yet. BTW, I've increased
    >the IRPStackSize to 50.
    >
    > I'm intested if there's another solution to this.
    >
    >
    > "John John - MVP" <audetweld@nbnet.nb.ca> wrote in message
    > news:-O1yKyG2TLHA.2068@TK2MSFTNGP05.phx.gbl...
    >> Probably caused by Norton/Symantec product. Try increasing the IRP
    >> stack size:
    >>
    >> http://support.microsoft.com/kb/225782

    <snip>

    Oh Oh, I have updated True Image to Ver 2010, and now I think about it, My
    PC had a hissy fit when trying to set an Incremental backup. (Showed the
    estimated time to complete as "400 months" so I quit the attempt)

    I will try the "Increase IRP Stack" as well.

    Strange that all the "protocols" were sabotaged as well. :)
     
  5. Sunny

    Sunny Flightless Bird

    "Sunny" <wombathouse@yahoo.com.au> wrote in message
    news:nJUho.5981$FH2.2563@viwinnwfe02.internal.bigpond.com...
    >
    > "Julie" <julieb@bellsouth.net> wrote in message
    > news:%23TgLK%235TLHA.4872@TK2MSFTNGP02.phx.gbl...
    >>I get the same error. I can attribute it to Acronis True Image. They're
    >>working the problem now with no solution as of yet. BTW, I've increased
    >>the IRPStackSize to 50.
    >>
    >> I'm intested if there's another solution to this.
    >>
    >>
    >> "John John - MVP" <audetweld@nbnet.nb.ca> wrote in message
    >> news:-O1yKyG2TLHA.2068@TK2MSFTNGP05.phx.gbl...
    >>> Probably caused by Norton/Symantec product. Try increasing the IRP
    >>> stack size:
    >>>
    >>> http://support.microsoft.com/kb/225782

    > <snip>
    >
    > Oh Oh, I have updated True Image to Ver 2010, and now I think about it,
    > My PC had a hissy fit when trying to set an Incremental backup. (Showed
    > the estimated time to complete as "400 months" so I quit the attempt)
    >
    > I will try the "Increase IRP Stack" as well.
    >
    > Strange that all the "protocols" were sabotaged as well. :)


    First snag (increase IRP stack)

    "You can increase the IRPStackSize value. You must first add this value to
    the following key if it is not already present:
    HKEY_LOCAL_MACHINE
    SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters

    Value Name: IRPStackSize
    Data Type: DWORD
    Default: 0x4
    Maximum: 0xC

    Snag, there is no entry "IRPStackSize" , all I have is :
    Default - REG_SZ (value not set)
    AdjustNullSessionPipes
    autodisconnect
    CachedOpenLimit
    DisableDOS
    enableforcedlogoff
    Guid
    Lmannounce
    NullSessionPipes
    NullSessionShares
    requiresecuritysignature
    ServiceDll
    Size
    srvcomment

    Right click options are
    Key
    String value
    Binary value
    Dword value
    Multi string value
    Expandable String Value

    Where do I begin, in order to add "IRPStackSize" ?
     
  6. John John - MVP

    John John - MVP Flightless Bird

    On 9/8/2010 10:23 PM, Sunny wrote:
    > "Sunny"<wombathouse@yahoo.com.au> wrote in message
    > news:nJUho.5981$FH2.2563@viwinnwfe02.internal.bigpond.com...
    >>
    >> "Julie"<julieb@bellsouth.net> wrote in message
    >> news:%23TgLK%235TLHA.4872@TK2MSFTNGP02.phx.gbl...
    >>> I get the same error. I can attribute it to Acronis True Image. They're
    >>> working the problem now with no solution as of yet. BTW, I've increased
    >>> the IRPStackSize to 50.
    >>>
    >>> I'm intested if there's another solution to this.
    >>>
    >>>
    >>> "John John - MVP"<audetweld@nbnet.nb.ca> wrote in message
    >>> news:-O1yKyG2TLHA.2068@TK2MSFTNGP05.phx.gbl...
    >>>> Probably caused by Norton/Symantec product. Try increasing the IRP
    >>>> stack size:
    >>>>
    >>>> http://support.microsoft.com/kb/225782

    >> <snip>
    >>
    >> Oh Oh, I have updated True Image to Ver 2010, and now I think about it,
    >> My PC had a hissy fit when trying to set an Incremental backup. (Showed
    >> the estimated time to complete as "400 months" so I quit the attempt)
    >>
    >> I will try the "Increase IRP Stack" as well.
    >>
    >> Strange that all the "protocols" were sabotaged as well. :)

    >
    > First snag (increase IRP stack)
    >
    > "You can increase the IRPStackSize value. You must first add this value to
    > the following key if it is not already present:
    > HKEY_LOCAL_MACHINE
    > SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
    >
    > Value Name: IRPStackSize
    > Data Type: DWORD
    > Default: 0x4
    > Maximum: 0xC
    >
    > Snag, there is no entry "IRPStackSize" , all I have is :
    > Default - REG_SZ (value not set)
    > AdjustNullSessionPipes
    > autodisconnect
    > CachedOpenLimit
    > DisableDOS
    > enableforcedlogoff
    > Guid
    > Lmannounce
    > NullSessionPipes
    > NullSessionShares
    > requiresecuritysignature
    > ServiceDll
    > Size
    > srvcomment
    >
    > Right click options are
    > Key
    > String value
    > Binary value
    > Dword value
    > Multi string value
    > Expandable String Value
    >
    > Where do I begin, in order to add "IRPStackSize" ?


    Add the value as describe in the article. Note that on Windows XP the
    default IRPStackSize value is 15, see here for a newer more up to date
    article:

    Description of the IRPStackSize parameter in Windows 2000, in Windows
    XP, and in Windows Server 2003
    http://support.microsoft.com/kb/285089

    Also note that the problem is not on the computer receiving the error
    but that it is on the 'server' being accessed by the client, as
    described here: http://support.microsoft.com/kb/198386 . The
    IRPStackSize needs to be changed on the 'server' not the client.

    As this is happening when you try to browse the network I would think
    that the problem is on the machine which has the Master Browser role,
    try changing or adding the value on that machine. Also look in the
    Event Log for additional clues.

    John
     
  7. Sunny

    Sunny Flightless Bird

    "John John - MVP" <audetweld@nbnot.nb.ca> wrote in message
    news:el6ngU8TLHA.5836@TK2MSFTNGP05.phx.gbl...
    > On 9/8/2010 10:23 PM, Sunny wrote:

    <snip>
    >> Where do I begin, in order to add "IRPStackSize" ?

    >
    > Add the value as describe in the article. Note that on Windows XP the
    > default IRPStackSize value is 15, see here for a newer more up to date
    > article:
    >
    > Description of the IRPStackSize parameter in Windows 2000, in Windows
    > XP, and in Windows Server 2003
    > http://support.microsoft.com/kb/285089
    >
    > Also note that the problem is not on the computer receiving the error
    > but that it is on the 'server' being accessed by the client, as
    > described here: http://support.microsoft.com/kb/198386 . The
    > IRPStackSize needs to be changed on the 'server' not the client.
    >
    > As this is happening when you try to browse the network I would think
    > that the problem is on the machine which has the Master Browser role,
    > try changing or adding the value on that machine. Also look in the
    > Event Log for additional clues.
    >
    > John


    Thanks John, I modified the value to 32 (50) by increments with no joy.
    May have to wait for Acronis for a fix, or uninstall Acronis 2010.
    Pity is that I "upgraded two WinXP comps, to Ver 2010, and the two
    Netbooks (Win7) to Ver 2010 for Netbooks.
    (May have to revert to an earlier version) :)
     
  8. Julie

    Julie Flightless Bird

    "Sunny" <wombathouse@yahoo.com.au> wrote in message
    news:mSYho.5883$Yv.5874@viwinnwfe01.internal.bigpond.com...
    >
    > "John John - MVP" <audetweld@nbnot.nb.ca> wrote in message
    > news:el6ngU8TLHA.5836@TK2MSFTNGP05.phx.gbl...
    >> On 9/8/2010 10:23 PM, Sunny wrote:

    > <snip>
    >>> Where do I begin, in order to add "IRPStackSize" ?

    >>
    >> Add the value as describe in the article. Note that on Windows XP the
    >> default IRPStackSize value is 15, see here for a newer more up to date
    >> article:
    >>
    >> Description of the IRPStackSize parameter in Windows 2000, in Windows XP,
    >> and in Windows Server 2003
    >> http://support.microsoft.com/kb/285089
    >>
    >> Also note that the problem is not on the computer receiving the error but
    >> that it is on the 'server' being accessed by the client, as described
    >> here: http://support.microsoft.com/kb/198386 . The IRPStackSize needs
    >> to be changed on the 'server' not the client.
    >>
    >> As this is happening when you try to browse the network I would think
    >> that the problem is on the machine which has the Master Browser role, try
    >> changing or adding the value on that machine. Also look in the Event Log
    >> for additional clues.
    >>
    >> John

    >
    > Thanks John, I modified the value to 32 (50) by increments with no joy.
    > May have to wait for Acronis for a fix, or uninstall Acronis 2010.
    > Pity is that I "upgraded two WinXP comps, to Ver 2010, and the two
    > Netbooks (Win7) to Ver 2010 for Netbooks.
    > (May have to revert to an earlier version) :)
    >
    >

    If and when I get an answer from Acronis, I will provide it.
     
  9. Sunny

    Sunny Flightless Bird

    "Julie" <julieb@bellsouth.net> wrote in message
    news:-OPAK08EULHA.3632@TK2MSFTNGP06.phx.gbl...
    >
    > "Sunny" <wombathouse@yahoo.com.au> wrote in message
    > news:mSYho.5883$Yv.5874@viwinnwfe01.internal.bigpond.com...

    <snip>
    >> Thanks John, I modified the value to 32 (50) by increments with no joy.
    >> May have to wait for Acronis for a fix, or uninstall Acronis 2010.
    >> Pity is that I "upgraded two WinXP comps, to Ver 2010, and the two
    >> Netbooks (Win7) to Ver 2010 for Netbooks.
    >> (May have to revert to an earlier version) :)
    >>
    >>

    > If and when I get an answer from Acronis, I will provide it.


    Ta, will look forward to it :)
     

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