V
Valorie *~
Flightless Bird
"John Aldred" <aldred@newvillage.demon.co.uk> wrote in message
news:HQquo.6234$OJ2.489@newsfe04.ams2...
> Valorie *~~ wrote:
>
>
>>>
>>> Do you get a message like:
>>> "Error 797 a connection to the remote access server was not made because
>>> the
>>> modem was not found"
>>> Or do you simply get "Windows cannot locate a modem"?
>>
>> Just "Windows cannot locate a modem." And under that is said something
>> like
>> "Try Again" and under that something like "Try again later." When the
>> Modem's Properties are checked the USB modem Propertie's window says
>> "this
>> device is working properly." There are no error numbers. A quiry brings
>> Success.
>>
>
> I've managed to duplicate the message that you are getting.
> Namely "Windows cannot locate a modem" and "Try again"
> on my W7 machine. But only by unplugging the USB modem!!
Our modem was plugged in and the other 2 affected PCs have internal modems.
>
> I found some old postings in Microsoft TechNet Forums from Vista users in
> 2007 and 2008. They were complaining that Dial-up Networking suddenly
> stopped working. They received various error messages - but nobody came up
> with an answer to the problem. I believe that two people reported that
> they
> had fixed it by re-installing Vista - rather a time consuming activity.
Thank you! I'm glad you mentioned this. I Googled and found no answers at
all for the problem. I did fix the desktop Vista by doing a System
Recovery. I didn't reformat the HD. The SR worked. we got right online as
soon as it finished. Now I'll be stuck spending hours and hours
reinstalling everything and getting it back the way it was hopefully without
all the glitches and bugs. None of the 3 techs my husband spent hours with
online today could help with W-7.
>
> You could try uninstalling the modem(s) and reinstalling the drivers (and
> looking for updated drivers) - but I guess you would already have tried
> that.
We went through that scene already. Both before and with the techs from HP
and our ISP and Zoom the other day. W-7 stubbornly refuses to "detect" the
modem no matter what they tried. My husband spent hours on the phone with
them. I have to give these techs credit for patiently trying everything. If
the CD from our ISP doesn't fix the problem I don't know what we'll do.
>
> --
> John
news:HQquo.6234$OJ2.489@newsfe04.ams2...
> Valorie *~~ wrote:
>
>
>>>
>>> Do you get a message like:
>>> "Error 797 a connection to the remote access server was not made because
>>> the
>>> modem was not found"
>>> Or do you simply get "Windows cannot locate a modem"?
>>
>> Just "Windows cannot locate a modem." And under that is said something
>> like
>> "Try Again" and under that something like "Try again later." When the
>> Modem's Properties are checked the USB modem Propertie's window says
>> "this
>> device is working properly." There are no error numbers. A quiry brings
>> Success.
>>
>
> I've managed to duplicate the message that you are getting.
> Namely "Windows cannot locate a modem" and "Try again"
> on my W7 machine. But only by unplugging the USB modem!!
Our modem was plugged in and the other 2 affected PCs have internal modems.
>
> I found some old postings in Microsoft TechNet Forums from Vista users in
> 2007 and 2008. They were complaining that Dial-up Networking suddenly
> stopped working. They received various error messages - but nobody came up
> with an answer to the problem. I believe that two people reported that
> they
> had fixed it by re-installing Vista - rather a time consuming activity.
Thank you! I'm glad you mentioned this. I Googled and found no answers at
all for the problem. I did fix the desktop Vista by doing a System
Recovery. I didn't reformat the HD. The SR worked. we got right online as
soon as it finished. Now I'll be stuck spending hours and hours
reinstalling everything and getting it back the way it was hopefully without
all the glitches and bugs. None of the 3 techs my husband spent hours with
online today could help with W-7.
>
> You could try uninstalling the modem(s) and reinstalling the drivers (and
> looking for updated drivers) - but I guess you would already have tried
> that.
We went through that scene already. Both before and with the techs from HP
and our ISP and Zoom the other day. W-7 stubbornly refuses to "detect" the
modem no matter what they tried. My husband spent hours on the phone with
them. I have to give these techs credit for patiently trying everything. If
the CD from our ISP doesn't fix the problem I don't know what we'll do.
>
> --
> John