Both laptop and desktop Vista and W-7....

[Valorie *~~]

"John Aldred" <aldred@newvillage.demon.co.uk> wrote in message
news:hbMto.54223$_x2.15560@newsfe30.ams2...
> Valorie *~~ wrote:
>
>> Both laptop and desktop Vista PCs, including the new W-7 will no longer
>> work
>> with dial-up. What MS update did this to our 3 PCs? Yes, it still works
>> on
>> XP but we don't use the old XP PC anymore. How do we get dial-up back on
>> Vista and W-7?

> I agree that it is suspicious that 3 machines have suddenly stopped being
> able to connect via dial-up, but I wouldn't have thought that any MS
> updates
> would have done that - unless you have installed any of the optional
> updates
> that sometimes are offered for hardware drivers.

We have auto-update set so our PCs are updated with whatever MS updates them
with. We don't update manually.

> One thing that did stop dial-up in the village where I live was an
> electrical storm in July this year. A number of modems and computers were
> damaged by an overhead lightening discharge. An old external modem on an
> ancient machine that I have runnung Millennium was partially fried in that
> it would not pick up the dial tone. My broadband router on the other hand
> was not affected. So any storms in your area recently?

One light rain passed through a day AFTER the problem started. If it was
caused by a storm wouldn't all the PCs be affected? We have surge
protection on them all after having a new color TV fried in an electrical
storm some years back. (

>
> Also any work on your telephone line or any additions to your house
> telephone system?

No. Nothing changed and no new software was added to any of the PCs.

>
> Yes, I know that the modem in your XP machine is working, but it is
> probably
> a completely different type to those built into modern machines.
>
> I have a new USB modem that I have never used. Tonight I plugged it into a
> full updated W7 (Home premium 32bit) Dell Inspiron 580 desktop. I went to
> Windows update to search for a driver, which it found and installed.
>
> After entering the telephone number for my old dial-up account, together
> with the username and password I was able to connect without any problem.

Would we suddenly need drivers for 3 different PCs w/3 different modems at
the same time? How would we know what drivers were needed?

>
> So I don't think it is a general problem caused by recent updates to W7.
>
> The USB modem that I used was an inexpensive little dongle from
> StarTech.com, model # USB56KEM, which shows up in Device Manager as "USB
> Soft Data Fax Modem with SmartCP"

The external modem we bought for the W-7 PC is a $59 Zoom USB modem from
Staples. W-7 can communicate with it just fine but when we try to add our
ISP's information we get the same small window we get on the Vista PC's
saying "Windows cannot locate a modem." It's exasperating and we can't find
help anywhere.

>
> --
> John

 

[Valorie *~~]

"Brian" <no@email.com> wrote in message
news:i984nq$n4p$1@news.eternal-september.org...
> It sounds like the problem I encountered once. Vista and 7 have the added
> feature of being able to update DRIVERS through Windows Update, that is
> how my dialup connection was screwed up
>
> IF THIS IS ALSO THE CASE WITH YOU, you need to "roll back" the driver:
>
> 1- right-click on "my computer" and choose "manage".

Just to let you know, there is no icon for My Computer on either Vista or
W-7. If it's there MS has it hidden somewhere like the desktop icon.

> 2- in the window that opens up, on the right side column select "device
> manager".

To get that I had to type it in the search window.

> 3-now in the middle section which lists all the hardware on your computer,
> expand "modems" and right click on the name of your modem and choose
> properties.
> 4-choose the "driver" tab.
> 5-if the "roll back" button is NOT grayed out, then press it and roll back
> the driver to the previous version.

The roll back button is grayed out.

> -->if the button IS grayed out (disabled) then the problem is not the
> driver
>
> IF THE DRIVER WAS THE CULPRIT and rolling back the driver actually works,
> then you will need to change the settings of the windows update to NOT
> automatically download the updates and just NOTIFY you. this way you can
> select NOT to download a updated driver for the modem.

It's not the driver. (

>
> Regards,
>
> Brian
>
>
> "Valorie *~~" <ValMcl@invalid.invalid> wrote in message
> news:4cb61b48@news.x-privat.org...
>> Both laptop and desktop Vista PCs, including the new W-7 will no longer
>> work with dial-up. What MS update did this to our 3 PCs? Yes, it still
>> works on XP but we don't use the old XP PC anymore. How do we get
>> dial-up back on Vista and W-7?
>

 

[Char Jackson]

On Thu, 14 Oct 2010 23:10:55 -0500, "Valorie *~~"
<ValMcl@invalid.invalid> wrote:

>"Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
>news:Xns9E1181E8DBEE7nilch1@130.133.4.11...
>> On 14 Oct 2010, "Valorie *~~" <ValMcl@invalid.invalid> wrote in
>> alt.windows7.general:
>>
>>> We're not on a net-work.
>>
>> When you dial into a network or use a satallite network connection, you
>> ARE on a network. You set up your dial-up connection in the Network and
>> Sharing Center.
>
>OK, I thought a net-work is where two or more PCs can share information
>among themselves. That's what the techs called it when they tried to get
>all our PCs to see each other that time.

When two or more computers are connected to each other, they are
networked. If the networked computers are all at your house, they are
said to make up a Local Area Network, or LAN. The Internet is an
(extreme) example of a Wide Area Network, or WAN. Both are valid
examples of networks that your computer(s) could be part of.

 

[Char Jackson]

On Thu, 14 Oct 2010 235:05 -0500, "Valorie *~~"
<ValMcl@invalid.invalid> wrote:

>"Lewis" <g.kreme@gmail.com.dontsendmecopies> wrote in message
>news:slrnibed8n.2iuh.g.kreme@cerebus.kreme.com...

>> I would start by deleting your current dial-up networking and recreating
>> it, unless your ISP is one of those that has their own dialer.
>
>There is nothing to delete. The ISPs number is entered in a network window
>but that window no longer works on the 3 PCs. As soon as we try to add our
>ISP in the network window, another small window comes up saying "Windows
>cannot locate a modem." That's as far as we can get. Our ISP didn't give
>us a disk to install anything that can be deleted.

It would be helpful if you would review the article linked by Nil on
how to ask for technical assistance. In addition to all of the general
information that's missing from your request and has to be guessed at,
we don't know EXACTLY where you're clicking and where/how you're
trying to enter the ISP dialing information. Please either provide the
necessary information without further excuses or at least provide
links to the various screen captures. You're really making this harder
than it needs to be.

 

[Char Jackson]

On Thu, 14 Oct 2010 239:18 -0500, "Valorie *~~"
<ValMcl@invalid.invalid> wrote:

>"Char Jackson" <none@none.invalid> wrote in message
>news:2nleb655suueq3ngfi7k8g7f9l3e6l02hf@4ax.com...
>> On 14 Oct 2010 16:516 GMT, Lewis
>> <g.kreme@gmail.com.dontsendmecopies> wrote:
>>
>>>In message <4cb71a48@news.x-privat.org>
>>> Valorie *~~ <ValMcl@invalid.invalid> wrote:
>>>
>>>> All the PCs are working fine with the Satellite. If only the Sat' was
>>>> reliable when the sun didn't shine.
>>>
>>>I have a friend in a rural area that used satellite and he rarely has
>>>drop out problems. It takes HEAVY rain, blizzard level snow, or an
>>>obstruction on the dish itself. How clear is the line-of-sight from your
>>>dish? His service is via DirecTV (I think that's HugesNet?)
>>
>> My brother is a DISH (and Wild Blue Internet) dealer/installer, and he
>> would agree with your assessment. If the satellite signal is dropping
>> out in less than extreme weather it's likely that the dish isn't aimed
>> properly or secured properly, or there's another repairable issue. The
>> tech support folks (and dealers like my brother) can log into a
>> service page to see exactly what your signal levels are and how often
>> the connection has been lost, plus a lot more.
>
>When my husband called their tech support the only thing they offered him
>was to sell us new equipment - with no guarantee it would help. They didn't
>offer to log into anything and didn't know to ask. How old is your
>brother's equipment? Ours is about 4 years old.

My brother is a dealer/installer...his own equipment is 3-4 years old
and works fine. Try calling tech support again and ask them to check
your service status. They can see your signal levels so they'll know
if your dish is misaligned, and they can see how often you've actually
lost the signal over time. You could have an equipment or cable
problem, but the most likely issue is a misaligned or loose dish.

 

[Char Jackson]

On Thu, 14 Oct 2010 23:08:22 -0500, "Valorie *~~"
<ValMcl@invalid.invalid> wrote:

>"Char Jackson" <none@none.invalid> wrote in message
>news:lk7eb61eo4icib6b3jl14lvei69pkdifgn@4ax.com...
>> On Thu, 14 Oct 2010 09:56:47 -0500, "Valorie *~~"
>> <ValMcl@invalid.invalid> wrote:
>>
>>>I can hardly believe PCs are now being sold without
>>>modems. You have to buy them separately as if we all lived in cities
>>>where
>>>fast internet was the rule........
>>
>> It's been nearly 16 years since I've needed a dialup modem. Modems,
>> (and floppy drives), have become legacy equipment.
>
>And yet I read that 40% or more of Americans are still on dial-up. Not all
>of them can afford Satellite PC service.

I agree, satellite is expensive for what you get. Fortunately, DSL and
cable are much less expensive while offering much higher performance
than satellite Internet service, but of course they aren't available
everywhere.

>> There's nothing hard about setting up a local network in the presence
>> of two or more ISPs. I wonder what problems they ran into, but I guess
>> it doesn't matter since you seem happy with your sneakernet.
>
>I couldn't understand their explanations. Maybe today if we found someone
>to come over they could get it working what with technology advancing as it
>is.

Take extensive notes and ask lots of questions next time so that you
can tell the next tech what's already been done.

>>>All the PCs are working fine with the Satellite. If only the Sat' was
>>>reliable when the sun didn't shine.
>
>> I recommend some form of remote access method where a trusted tech can
>> log into your computer remotely to see what's going on and fix it. I
>> use the free version of LogMeIn (https://secure.logmein.com/) to
>> support customers who are geographically diverse, but there are other
>> similar methods as well. That way you aren't hauling your PC down the
>> mountain every time you get stumped.
>
>That could get costly where 3 PCs are concerned. Techs here charge as much
>as $75 to $100 an hour. We lost our really good tech when he moved some
>years ago. Housecalls were $50 but except for failing to get a network
>working for us, he fixed every problem we had back then, added RAM, 2nd HDs,
>got cranky printers working etc.

Which part of the country are you in? Maybe someone is willing to make
a road trip.

 

[Lewis]

In message <4cb7e2a5@news.x-privat.org>
Valorie *~~ <ValMcl@invalid.invalid> wrote:
> "Brian" <no@email.com> wrote in message
> news:i984nq$n4p$1@news.eternal-september.org...
>> It sounds like the problem I encountered once. Vista and 7 have the added
>> feature of being able to update DRIVERS through Windows Update, that is
>> how my dialup connection was screwed up
>>
>> IF THIS IS ALSO THE CASE WITH YOU, you need to "roll back" the driver:
>>
>> 1- right-click on "my computer" and choose "manage".

> Just to let you know, there is no icon for My Computer on either Vista or
> W-7. If it's there MS has it hidden somewhere like the desktop icon.

It's in the sidebar... er, navigation bar.


--
The new Death raised his cowl. There was no face there. There was not
even a skull. Smoke curled formlessly between the robe and a golden
crown. Bill Door raised himself on his elbows. A CROWN? His voice
shook with rage. I NEVER WORE A CROWN! You never wanted to rule.

 

[GlowingBlueMist]

On 10/14/2010 11:59 PM, Valorie *~~ wrote:

<snip>

> Just to let you know, there is no icon for My Computer on either Vista
> or W-7. If it's there MS has it hidden somewhere like the desktop icon.
>

If you want an icon for Computer, or My Computer (if you rename it) you
can have one in Windows 7, at least in my Pro version.

Take your mouse into a blank area of your desktop and right click on it.
In the resulting box scroll down to "Personalize" and left click.

That will bring up a small windows, in that click on "Change desktop
icons", near the upper left of the window.

From there you can turn on the various icons, including the "Computer"
icon. Once it is turned on you can later rename the copy that is put on
your desktop to "MY Computer" if you so choose.

As for the "Show Desktop" icon, on my computer it is on the far right
lower corner of my taskbar (my taskbar is set to be on the bottom of the
screen). For what it's worth the icon looks like a small LCD monitor on
my system.

 

[Roy Smith]

On 10/14/10 11:08 PM, Valorie *~~ wrote:
> "Char Jackson" <none@none.invalid> wrote in message
> news:lk7eb61eo4icib6b3jl14lvei69pkdifgn@4ax.com...
>> On Thu, 14 Oct 2010 09:56:47 -0500, "Valorie *~~"
>> <ValMcl@invalid.invalid> wrote:
>>
>>> I can hardly believe PCs are now being sold without
>>> modems. You have to buy them separately as if we all lived in cities
>>> where
>>> fast internet was the rule........
>>
>> It's been nearly 16 years since I've needed a dialup modem. Modems,
>> (and floppy drives), have become legacy equipment.
>
> And yet I read that 40% or more of Americans are still on dial-up. Not
> all of them can afford Satellite PC service.

I'm not on dial-up or satellite service. Just don't forget that there
are other broadband options like DSL and Cable modem. Just the other
day I received a letter in the mail from AT&T offering their DSL service
for $14.99 a month. That's not much more that some dial-up providers...

>> There's nothing hard about setting up a local network in the presence
>> of two or more ISPs. I wonder what problems they ran into, but I guess
>> it doesn't matter since you seem happy with your sneakernet.
>
> I couldn't understand their explanations. Maybe today if we found
> someone to come over they could get it working what with technology
> advancing as it is.

Then you might want to take a look at this:

http://www.purenetworks.com/

This software makes setting up a home network so easy that anyone can do
it regardless of their knowledge of computers.



--

Roy Smith
Windows 7 Professional
Thunderbird 3.1.4
Friday, October 15, 2010 2:00:10 PM

 

[John Aldred]

Valorie *~~ wrote:



>
> The external modem we bought for the W-7 PC is a $59 Zoom USB modem from
> Staples. W-7 can communicate with it just fine but when we try to add our
> ISP's information we get the same small window we get on the Vista PC's
> saying "Windows cannot locate a modem." It's exasperating and we can't
> find help anywhere.

Do you get a message like:
"Error 797 a connection to the remote access server was not made because the
modem was not found"
Or do you simply get "Windows cannot locate a modem"?

When you say W-7 can communicate with the modem. Did you go to
Control Panel > Phone and Modem > Modem > Properties and then to the
Diagnostics Tab and the Query Modem button. This should list about 12 "AT"
commands and replies such as "ATQUV1E0 - Success" and "AT14 - USB Soft
Data/Fax Modem"

So if Windows is seeing the modem and can communicate with it, is Dial-up
Networking configured to use this modem?

If you can right click on your Dial-up Networking connection and open up the
Properties box you should see the same modem listed there as is shown under
Modems in the second paragraph. This should also be the same modem as is
shown in Device Manager.

The only other thing that I can suggest is to ring your ISP and ask if
others are reporting the same problem.

Best of luck

--
John

 

[Valorie *~~]

"johnbee" <johnbrockbank@com.invalid> wrote in message
news:i97mfl$4kc$1@news.eternal-september.org...
>
>> "Valorie *~~" <ValMcl@invalid.invalid> wrote in message
>> news:4cb64d02@news.x-privat.org...
>
>> If I knew the answers why would I waste my time here asking? How can I
>> know the info you need since I cannot read your mind and am not a techie,
>> a geek or a PC nerd?
>
> It is perhaps not a good idea when you apparently are asking for help to
> call people who are able to help you very silly names.
> How would you like to be called a thickie, a dumbo or a PC idiot?

Who are you replying to? I haven't called anyone names. I never have. I
have no idea what you're talking about. ?!?!?!?!?

>
> Open Control panel, select Phone and Modems. Click the Modems tag and
> 'remove' the modem. Restart and have a look to see if it has detected its
> presence and reinstalled it. If it hasn't, use the same control panel
> selection to add a modem.
> If you have had a recent thunderstorm down your way, the modems might have
> been spiked (I am using a word there without the foggiest notion of
> whether it is correct: the fact is that I have had a modem bust by a
> lightning flash while I was logged in.) I would recommend an external
> modem anyway because one can see the lights. Also check the connections
> and wires. Plug a PC that won't work into one of the modems that does work
> and see what happens. Guess what comes next: plug the modem that doesn't
> work into a PC that does work with its own modem. If a modem plugs into a
> USB port, try another USB port. (If a USB connection wobbles, it has
> gone to the great yonder and sleeps the big sleep.)

He's now tried everythying on these 3 PCs. He's been on the phone with tech
support for HP and Zoom (modem). In Modem properties it SEES the external
modem and the Vista PCs SEE their internal modems. But when we try to use
dial up we get the "Windows can't detect a medem" error.

> I am interested in your comment that the PC can not 'see' the modem.

Wrong terminology. They can all see and communicate with the modems until
we try to get online. Then it says "Windows can't detect a modem."
Suddenly they can't find/see/detect their modems.

Almost
> all modem problems except those lightning buggered can be fixed by working
> through the normal windows help system. The only thing I would suggest as
> an addition is that it is important to have a 56K modem and cable
> connection for use when in trouble - you can get a nice little USB modem
> for very little money and which is about the size of a memory stick. If
> the modems are wireless, all bets are off because I know zilch about
> wireless.

Just wondering if you had a problem with W-7 and a dial-up ISP. A cable
connection? The cable is built into the USB external modem.

 

[Valorie *~~]

"Char Jackson" <none@none.invalid> wrote in message
news:dnqfb6h7bl2m73ugbp16ka1495qhl1lqq7@4ax.com...
> On Thu, 14 Oct 2010 23:08:22 -0500, "Valorie *~~"
> <ValMcl@invalid.invalid> wrote:
>
>>And yet I read that 40% or more of Americans are still on dial-up. Not
>>all
>>of them can afford Satellite PC service.
>
> I agree, satellite is expensive for what you get. Fortunately, DSL and
> cable are much less expensive while offering much higher performance
> than satellite Internet service, but of course they aren't available
> everywhere.

They have cable less than 1/2 mile down the road from us but they wont bring
it down our road. They say there isn't enough homes out here. We've signed
petitions several times but then the cable Co ignores us. Satellite has to
be close to the bottom of the barrel, just a step above dial-up.

>
>>> There's nothing hard about setting up a local network in the presence
>>> of two or more ISPs. I wonder what problems they ran into, but I guess
>>> it doesn't matter since you seem happy with your sneakernet.
>>
>>I couldn't understand their explanations. Maybe today if we found someone
>>to come over they could get it working what with technology advancing as
>>it
>>is.
>
> Take extensive notes and ask lots of questions next time so that you
> can tell the next tech what's already been done.

My husband keeps track of all those things. Finding a tech that comes to
the house these days is like seeking needles in haystacks where we live.

>>That could get costly where 3 PCs are concerned. Techs here charge as
>>much
>>as $75 to $100 an hour. We lost our really good tech when he moved some
>>years ago. Housecalls were $50 but except for failing to get a network
>>working for us, he fixed every problem we had back then, added RAM, 2nd
>>HDs,
>>got cranky printers working etc.
>

> Which part of the country are you in? Maybe someone is willing to make
> a road trip.

The backwoods of central TN.
>

 

[Valorie *~~]

"Roy Smith" <rasmith1959@live.com> wrote in message
news:7x1uo.264350$pX3.74232@en-nntp-11.dc1.easynews.com...
> On 10/14/10 11:08 PM, Valorie *~~ wrote:
>> And yet I read that 40% or more of Americans are still on dial-up. Not
>> all of them can afford Satellite PC service.
>
> I'm not on dial-up or satellite service. Just don't forget that there are
> other broadband options like DSL and Cable modem. Just the other day I
> received a letter in the mail from AT&T offering their DSL service for
> $14.99 a month. That's not much more that some dial-up providers...

We have 2 choices where I live. No DSL and no cable. We have satellite or
dial-up. Verizon wireless is coming into the area but people are complaining
about constant dropped connections or poor signals. In a few years that
will probably be straightened out.

>
>>> There's nothing hard about setting up a local network in the presence
>>> of two or more ISPs. I wonder what problems they ran into, but I guess
>>> it doesn't matter since you seem happy with your sneakernet.
>>
>> I couldn't understand their explanations. Maybe today if we found
>> someone to come over they could get it working what with technology
>> advancing as it is.
>
> Then you might want to take a look at this:
>
> http://www.purenetworks.com/
>
> This software makes setting up a home network so easy that anyone can do
> it regardless of their knowledge of computers.

I'm definately going to check it out.... but more important at the moment
is getting online with our dial-up ISP. My husband spent a lot of time on
the phone with the tech from Zoom modems and HP and made no headway at all.
We still get the same small "Windows cannot detect a modem" window.

 

[Valorie *~~]

"Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
news:Xns9E128339E062nilch1@130.133.4.11...
> On 15 Oct 2010, "Valorie *~~" <ValMcl@invalid.invalid> wrote in
> alt.windows7.general:
>
>> It's even tougher when the person isn't a techie-type and has
>> little idea exactly what information may be needed to get help.
>
> Did you read the article I suggested about how to ask a good question?
> You haven't yet followed any of its advice.


I read it and thought I was asking properly. I can't ask like a tech
because I'm not a tech. It seems no one here has ever had a problem with
their dial-up connection or got the "Windows can't detect a modem" error.

 

[Valorie *~~]

"Char Jackson" <none@none.invalid> wrote in message
news:8jpfb6d0ash95luk646ib6q1alg00or22m@4ax.com...
> On Thu, 14 Oct 2010 23:10:55 -0500, "Valorie *~~"
> <ValMcl@invalid.invalid> wrote:
>
>>"Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
>>news:Xns9E1181E8DBEE7nilch1@130.133.4.11...
>>> On 14 Oct 2010, "Valorie *~~" <ValMcl@invalid.invalid> wrote in
>>> alt.windows7.general:
>>>
>>>> We're not on a net-work.
>>>
>>> When you dial into a network or use a satallite network connection, you
>>> ARE on a network. You set up your dial-up connection in the Network and
>>> Sharing Center.
>>
>>OK, I thought a net-work is where two or more PCs can share information
>>among themselves. That's what the techs called it when they tried to get
>>all our PCs to see each other that time.
>
> When two or more computers are connected to each other, they are
> networked. If the networked computers are all at your house, they are
> said to make up a Local Area Network, or LAN. The Internet is an
> (extreme) example of a Wide Area Network, or WAN. Both are valid
> examples of networks that your computer(s) could be part of.
>


OK. Gotcha. Have you any idea why these 3 newer PCs suddenly say
"Windows cannot detect a modem" when we try to dial-up? But that can
communicate fine with them otherwise?

 

[Valorie *~~]

"Char Jackson" <none@none.invalid> wrote in message
news:g4qfb6ps2sqok7okpaqm1hod5nt7ds59ui@4ax.com...
> On Thu, 14 Oct 2010 239:18 -0500, "Valorie *~~"
> <ValMcl@invalid.invalid> wrote:
>
>>"Char Jackson" <none@none.invalid> wrote in message
>>news:2nleb655suueq3ngfi7k8g7f9l3e6l02hf@4ax.com...
>>> On 14 Oct 2010 16:516 GMT, Lewis
>>> <g.kreme@gmail.com.dontsendmecopies> wrote:
>>>
>>>>In message <4cb71a48@news.x-privat.org>
>>>> Valorie *~~ <ValMcl@invalid.invalid> wrote:
>>>>
>>>>> All the PCs are working fine with the Satellite. If only the Sat' was
>>>>> reliable when the sun didn't shine.
>>>>
>>>>I have a friend in a rural area that used satellite and he rarely has
>>>>drop out problems. It takes HEAVY rain, blizzard level snow, or an
>>>>obstruction on the dish itself. How clear is the line-of-sight from your
>>>>dish? His service is via DirecTV (I think that's HugesNet?)
>>>
>>> My brother is a DISH (and Wild Blue Internet) dealer/installer, and he
>>> would agree with your assessment. If the satellite signal is dropping
>>> out in less than extreme weather it's likely that the dish isn't aimed
>>> properly or secured properly, or there's another repairable issue. The
>>> tech support folks (and dealers like my brother) can log into a
>>> service page to see exactly what your signal levels are and how often
>>> the connection has been lost, plus a lot more.
>>
>>When my husband called their tech support the only thing they offered him
>>was to sell us new equipment - with no guarantee it would help. They
>>didn't
>>offer to log into anything and didn't know to ask. How old is your
>>brother's equipment? Ours is about 4 years old.
>
> My brother is a dealer/installer...his own equipment is 3-4 years old
> and works fine. Try calling tech support again and ask them to check
> your service status. They can see your signal levels so they'll know
> if your dish is misaligned, and they can see how often you've actually
> lost the signal over time. You could have an equipment or cable
> problem, but the most likely issue is a misaligned or loose dish.

OK, I'll pass your message info to my husband and let him handle it. It's
really a PIA to have the Sat' service constantly lose the signal with even a
light rain or snow flurries. That's why we got the dial-up backup 2 years
ago. And until a few days ago it worked fine on the Vista PCs. W-7 didn't
come witha modem but the problem is the same with the external one.

I just read my husband your reply. He just said he'll call them tomorrow.
He has a wake to go to tonight.

 

[Valorie *~~]

"Char Jackson" <none@none.invalid> wrote in message
news:aqpfb6hni0g4tbcq251vhqlje42gqfjd21@4ax.com...
> On Thu, 14 Oct 2010 235:05 -0500, "Valorie *~~"
> <ValMcl@invalid.invalid> wrote:
>
>>"Lewis" <g.kreme@gmail.com.dontsendmecopies> wrote in message
>>news:slrnibed8n.2iuh.g.kreme@cerebus.kreme.com...
>
>>> I would start by deleting your current dial-up networking and recreating
>>> it, unless your ISP is one of those that has their own dialer.
>>
>>There is nothing to delete. The ISPs number is entered in a network
>>window
>>but that window no longer works on the 3 PCs. As soon as we try to add
>>our
>>ISP in the network window, another small window comes up saying "Windows
>>cannot locate a modem." That's as far as we can get. Our ISP didn't give
>>us a disk to install anything that can be deleted.

> It would be helpful if you would review the article linked by Nil on
> how to ask for technical assistance. In addition to all of the general
> information that's missing from your request and has to be guessed at,
> we don't know EXACTLY where you're clicking and where/how you're
> trying to enter the ISP dialing information.

We click on Control Panel/Hardware and Sound/Devices and Printers/USB modem.
And it sees the modem there. Right-click USB Modem/select dial-up
networking/create a dial-up connection and then we get the screen that says
"Windows cannot detect a dial-up modem." Now can you tell us what's wrong
with these 3 PCs? That's each step we take.

Please either provide the
> necessary information without further excuses or at least provide
> links to the various screen captures. You're really making this harder
> than it needs to be.
>

The above is step by step how the ISP info is added.

 

[Valorie *~~]

"Lewis" <g.kreme@gmail.com.dontsendmecopies> wrote in message
news:slrnibfu9q.18ij.g.kreme@cerebus.kreme.com...
> In message <4cb7e2a5@news.x-privat.org> Valorie *~~
> <ValMcl@invalid.invalid> wrote:
>> "Brian" <no@email.com> wrote in message
>> news:i984nq$n4p$1@news.eternal-september.org...
>>> It sounds like the problem I encountered once. Vista and 7 have the
>>> added feature of being able to update DRIVERS through Windows Update,
>>> that is how my dialup connection was screwed up
>>>
>>> IF THIS IS ALSO THE CASE WITH YOU, you need to "roll back" the driver:
>>>
>>> 1- right-click on "my computer" and choose "manage".
>
>> Just to let you know, there is no icon for My Computer on either Vista or
>> W-7. If it's there MS has it hidden somewhere like the desktop icon.
>
> It's in the sidebar... er, navigation bar.

The left-hand side bar on both W-7 and both Vistas does not have anything
called "My computer." I just looked. Could there be a new name for it? Or
how else can it be located? I remember a "My Computer" on the XP PCs. It
was an icon on the desktop.

>
>
> --
> The new Death raised his cowl. There was no face there. There was not
> even a skull. Smoke curled formlessly between the robe and a golden
> crown. Bill Door raised himself on his elbows. A CROWN? His voice
> shook with rage. I NEVER WORE A CROWN! You never wanted to rule.

 

[NQ]

On 10/15/2010 6:27 PM, Valorie *~~ wrote:
> "Lewis" <g.kreme@gmail.com.dontsendmecopies> wrote in message
> news:slrnibfu9q.18ij.g.kreme@cerebus.kreme.com...
>> In message <4cb7e2a5@news.x-privat.org> Valorie *~~
>> <ValMcl@invalid.invalid> wrote:
>>> "Brian" <no@email.com> wrote in message
>>> news:i984nq$n4p$1@news.eternal-september.org...
>>>> It sounds like the problem I encountered once. Vista and 7 have the
>>>> added feature of being able to update DRIVERS through Windows
>>>> Update, that is how my dialup connection was screwed up
>>>>
>>>> IF THIS IS ALSO THE CASE WITH YOU, you need to "roll back" the driver:
>>>>
>>>> 1- right-click on "my computer" and choose "manage".
>>
>>> Just to let you know, there is no icon for My Computer on either
>>> Vista or W-7. If it's there MS has it hidden somewhere like the
>>> desktop icon.
>>
>> It's in the sidebar... er, navigation bar.
>
> The left-hand side bar on both W-7 and both Vistas does not have
> anything called "My computer." I just looked. Could there be a new name
> for it? Or how else can it be located? I remember a "My Computer" on the
> XP PCs. It was an icon on the desktop.
>
>>
>>
>> --
>> The new Death raised his cowl. There was no face there. There was not
>> even a skull. Smoke curled formlessly between the robe and a golden
>> crown. Bill Door raised himself on his elbows. A CROWN? His voice
>> shook with rage. I NEVER WORE A CROWN! You never wanted to rule.
>
>

W7 version of XP's "My Computer" is called "Computer"--ummm if you had
attempted to click onto "Computer" you would of noted that it is the
same as XP's My Computer.

You"ll find Computer by clicking onto the Start icon and looking in the
right column of the Start menu for "Computer".

 

[Char Jackson]

On Fri, 15 Oct 2010 17:59:10 -0500, "Valorie *~~"
<ValMcl@invalid.invalid> wrote:

>"Char Jackson" <none@none.invalid> wrote in message
>news:dnqfb6h7bl2m73ugbp16ka1495qhl1lqq7@4ax.com...
>
>> Which part of the country are you in? Maybe someone is willing to make
>> a road trip.
>
>The backwoods of central TN.

Hmm, thanks. Fortunately, I'm far enough away that I don't have to
admit that I'd be scared to venture into the backwoods of TN and can
just pretend it's too far away.