See the "How to obtain help" section of
http://support.microsoft.com/kb/979909
For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB979909).
Or you can...
Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Tommy D wrote:
> Windows xp updates KB 979909 and KB 982168 continually show up in my
> notification area, I click to install them it says they have been
> installed. Yet I continually get a notification that these updates are to
> be installed. I checked for installed programs and they are never shown.
> this has been going of for two days now.
>
> does anyone have a idea what is going on?
>
>
> TIA