On 1/24/2010 8
3 AM, Tony Marsillo wrote:
> <Jeff@couldbeinvalid.com> wrote in message news:5MS6n.7781$4p5.5935@newsfe22.iad...
>> On 1/23/2010 10:26 AM, poppop wrote:
>>> I am running W7 Home Premium. TurboTax runs fine, updates and all.
>>>
>>>
>> Turns out it was my graphics driver that needed to be re-installed. Now
>> all is well.
>
> How did you ever find that out? Was it from TT support?
No, I was on the phone for a long time with TT support and they tried
many things nothing of which worked and left me with the info I will
contacted when they find a solution.
.
I Knew from my XP experience that when I had modified how text was shown
on my display that it gave Quicken display problems. I also knew that
Quicken (and therefore maybe TT) use Flash. So I contacted my laptop
support (this is a 1 week old laptop running W 7 64 bit) and asked for
the latest Flash and video drivers. Re-installing flash did nothing,
but re-installing my video driver solved the problem. So my earlier
video driver must have been corrupted or have some other problem.
I reported back in case someone else had the same problem and did not
want to leave the impression that W 7 had problems running in W 7 64 bit
- which my original question suggested.
Jeff