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PowerPoint printing hell

Discussion in 'Microsoft Office' started by SJMP, Feb 8, 2010.

  1. SJMP

    SJMP Flightless Bird

    Can someone please help. This has been a problem for over a year now.

    Our CFO will print a power point presentation and one page will come out
    with large print outside of the frame. It is like some reset occurs for this
    one slide.

    It does not matter what printer - same results. Here is the weird part - if
    the same pps is sent to numerous other users, they can print without a
    problem, that specific slide prints correctly for everyone else - on the same
    printers.

    I figured I would solve the problem when I gave the CFO a new machine with a
    clean install of Office well guess what? You got it! It happened again. I
    have no idea what to do here

    Office 2003 (fully patched) Windows XP/Vista/7

    Somebody help this is driving me insane!!!
     
  2. db

    db Flightless Bird

    switch machines again.

    except give the cfo one of
    the users that is functional
    and proven to print the
    slide correctly.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
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    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "SJMP" <SJMP@discussions.microsoft.com> wrote in message news:21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com...
    > Can someone please help. This has been a problem for over a year now.
    >
    > Our CFO will print a power point presentation and one page will come out
    > with large print outside of the frame. It is like some reset occurs for this
    > one slide.
    >
    > It does not matter what printer - same results. Here is the weird part - if
    > the same pps is sent to numerous other users, they can print without a
    > problem, that specific slide prints correctly for everyone else - on the same
    > printers.
    >
    > I figured I would solve the problem when I gave the CFO a new machine with a
    > clean install of Office well guess what? You got it! It happened again. I
    > have no idea what to do here
    >
    > Office 2003 (fully patched) Windows XP/Vista/7
    >
    > Somebody help this is driving me insane!!!
     
  3. LVTravel

    LVTravel Flightless Bird

    "SJMP" <SJMP@discussions.microsoft.com> wrote in message
    news:21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com...
    > Can someone please help. This has been a problem for over a year now.
    >
    > Our CFO will print a power point presentation and one page will come out
    > with large print outside of the frame. It is like some reset occurs for
    > this
    > one slide.
    >
    > It does not matter what printer - same results. Here is the weird part -
    > if
    > the same pps is sent to numerous other users, they can print without a
    > problem, that specific slide prints correctly for everyone else - on the
    > same
    > printers.
    >
    > I figured I would solve the problem when I gave the CFO a new machine with
    > a
    > clean install of Office well guess what? You got it! It happened again. I
    > have no idea what to do here
    >
    > Office 2003 (fully patched) Windows XP/Vista/7
    >
    > Somebody help this is driving me insane!!!



    Ensure that the CFO has all of the same fonts as everyone else that can
    print correctly and also has the same printer driver as everyone else.

    The issue you seem to be experiencing is the font issue. If you open the
    PPT file and click Format, Replace Fonts it will give a list of every font
    in that presentation (in the "Replace" dropdown list.) You then go to
    Control Panel, Fonts and look at the list there to see if the CFO's computer
    has all of those fonts listed.
     
  4. Steve Rindsberg

    Steve Rindsberg Flightless Bird

    In article <21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com>, Sjmp wrote:
    > Can someone please help. This has been a problem for over a year now.
    >
    > Our CFO will print a power point presentation and one page will come out
    > with large print outside of the frame. It is like some reset occurs for this
    > one slide.
    >
    > It does not matter what printer - same results. Here is the weird part - if
    > the same pps is sent to numerous other users, they can print without a
    > problem, that specific slide prints correctly for everyone else - on the same
    > printers.
    >
    > I figured I would solve the problem when I gave the CFO a new machine with a
    > clean install of Office well guess what? You got it! It happened again. I
    > have no idea what to do here
    >
    > Office 2003 (fully patched) Windows XP/Vista/7
    >
    > Somebody help this is driving me insane!!!


    This may sound like voodoo, but try installing a MS-certified printer driver
    locally to the CFO's PC and set it as the default driver. There are
    instructions here:

    How to install a TEST printer driver
    http://www.pptfaq.com/FAQ00952.htm

    but you'll want to choose a different driver, one that matches one of your
    available printers.

    If that doesn't help, look into what's different about the CFOs PC vs the others
    that work correctly.
     

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