PowerPoint printing hell

[SJMP]

Can someone please help. This has been a problem for over a year now.

Our CFO will print a power point presentation and one page will come out
with large print outside of the frame. It is like some reset occurs for this
one slide.

It does not matter what printer - same results. Here is the weird part - if
the same pps is sent to numerous other users, they can print without a
problem, that specific slide prints correctly for everyone else - on the same
printers.

I figured I would solve the problem when I gave the CFO a new machine with a
clean install of Office well guess what? You got it! It happened again. I
have no idea what to do here

Office 2003 (fully patched) Windows XP/Vista/7

Somebody help this is driving me insane!!!

 

[db]

switch machines again.

except give the cfo one of
the users that is functional
and proven to print the
slide correctly.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"SJMP" <SJMP@discussions.microsoft.com> wrote in message news:21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com...
> Can someone please help. This has been a problem for over a year now.
>
> Our CFO will print a power point presentation and one page will come out
> with large print outside of the frame. It is like some reset occurs for this
> one slide.
>
> It does not matter what printer - same results. Here is the weird part - if
> the same pps is sent to numerous other users, they can print without a
> problem, that specific slide prints correctly for everyone else - on the same
> printers.
>
> I figured I would solve the problem when I gave the CFO a new machine with a
> clean install of Office well guess what? You got it! It happened again. I
> have no idea what to do here
>
> Office 2003 (fully patched) Windows XP/Vista/7
>
> Somebody help this is driving me insane!!!

 

[LVTravel]

"SJMP" <SJMP@discussions.microsoft.com> wrote in message
news:21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com...
> Can someone please help. This has been a problem for over a year now.
>
> Our CFO will print a power point presentation and one page will come out
> with large print outside of the frame. It is like some reset occurs for
> this
> one slide.
>
> It does not matter what printer - same results. Here is the weird part -
> if
> the same pps is sent to numerous other users, they can print without a
> problem, that specific slide prints correctly for everyone else - on the
> same
> printers.
>
> I figured I would solve the problem when I gave the CFO a new machine with
> a
> clean install of Office well guess what? You got it! It happened again. I
> have no idea what to do here
>
> Office 2003 (fully patched) Windows XP/Vista/7
>
> Somebody help this is driving me insane!!!


Ensure that the CFO has all of the same fonts as everyone else that can
print correctly and also has the same printer driver as everyone else.

The issue you seem to be experiencing is the font issue. If you open the
PPT file and click Format, Replace Fonts it will give a list of every font
in that presentation (in the "Replace" dropdown list.) You then go to
Control Panel, Fonts and look at the list there to see if the CFO's computer
has all of those fonts listed.

 

[Steve Rindsberg]

In article <21ABB13B-A15E-4684-9BF7-C423130F46AB@microsoft.com>, Sjmp wrote:
> Can someone please help. This has been a problem for over a year now.
>
> Our CFO will print a power point presentation and one page will come out
> with large print outside of the frame. It is like some reset occurs for this
> one slide.
>
> It does not matter what printer - same results. Here is the weird part - if
> the same pps is sent to numerous other users, they can print without a
> problem, that specific slide prints correctly for everyone else - on the same
> printers.
>
> I figured I would solve the problem when I gave the CFO a new machine with a
> clean install of Office well guess what? You got it! It happened again. I
> have no idea what to do here
>
> Office 2003 (fully patched) Windows XP/Vista/7
>
> Somebody help this is driving me insane!!!

This may sound like voodoo, but try installing a MS-certified printer driver
locally to the CFO's PC and set it as the default driver. There are
instructions here:

How to install a TEST printer driver
http://www.pptfaq.com/FAQ00952.htm

but you'll want to choose a different driver, one that matches one of your
available printers.

If that doesn't help, look into what's different about the CFOs PC vs the others
that work correctly.