Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...
File | Identities | Add new identity
Also make the new identity your default via File | Indentities | Manage
identities.
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File | Identities | Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at
http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
alejo wrote:
> I did all those suggestions. When i ask to this group it's because i'm out
> of ideas. I have surf in internet i found many possibles solutions but
> none
> of this work.
>
>>> ...i have installed thunderbird.... now i will remove it and try again.
>>
>> I suspect you allow Thunderbird (Tbird) to become the default Mail Client
>> (replacing OE) when you installed it and the New Message window opened
>> via
>> Send To was actually a Tbird window, not an OE window. (Check Tbird's
>> Outbox or Sent Items folder to confirm.)
>>
>> Re-assert OE as the defaul Mail Client & all should be well (whether you
>> uninstall Tbird or not):
>>
>> 1. See http://www.oehelp.com/oedef.aspx; then see...
>>
>> 2a. http://www.oehelp.com/oelnk.aspx and/or...
>>
>> 2b. Start | Settings | Control Panel | Add/Remove Programs | Set Program
>> Access and Defaults | Custom (<=important!) | Choose a default email
>> program: Select "Outlook Express" here (not "Use my current...").
>>
>> Illustration:
>> http://www.winsupersite.com/images/reviews/xp_sp1_beta_03.gif
>>
>> If still no joy, see:
>>
>> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
>> http://support.microsoft.com/kb/306098
>>
>>
>> alejo wrote:
>>> Sorry for no answer before... week end!!!
>>>
>>> 1- yes & yes
>>> 2- Kaspersky for workstation MP4, nothing else, no defender and no other
>>> anti-spy.
>>> 3-No
>>> 4-NO
>>>
>>> As i tell you, my current system is Windows XP sp3, kaspersky MP4,
>>> office
>>> 2003, i have installed thunderbird.... now i will remove it and try
>>> again.
>>>
>>>> Please answer all of the following diagnostic questions by number in
>>>> your
>>>> next reply (no need to quote this post):
>>>>
>>>> 1. Is Automatic Updates enabled & is the computer fully-patched at
>>>> Windows
>>>> Update?
>>>>
>>>> 2. What anti-virus application or security suite is installed and is
>>>> your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> 3. Has a(nother) Norton or McAfee application ever been installed on
>>>> the
>>>> computer?
>>>>
>>>> 4. Did a Norton or McAfee free-trial come preinstalled on the computer
>>>> when you bought it? (Doesn't matter if you never used or Activated it.)
>>>> --
>>>> alejo wrote:
>>>>> yes it does. The funny thing is that a team mate has the same problem
>>>>> too
>>>>>
>>>>>> Does it work if you open a new message window and then attach the
>>>>>> file?
>>>>>>
>>>>>>> I use Outlook express as my default mail handler and everything work
>>>>>>> fine
>>>>>>> BUT...
>>>>>>> When I rigth click over a file>send to>mail recipient, this open a
>>>>>>> new
>>>>>>> mail windows with my file attached, i select my contact to send the
>>>>>>> message but when i click send, the message it's not sended and it
>>>>>>> close
>>>>>>> the windows of new mail and even my windows explorer.
>>>>>>> And using as operating system Windows XP SP3.