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only one restore point

Discussion in 'Windows XP' started by Georgiy, Jul 15, 2010.

  1. Georgiy

    Georgiy Flightless Bird

    I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk 149
    GB that has 98 GB free now. I notice that only there are Restore Points for
    one day and there is no System Volume Information folder at all though I
    made all nessesary steps to see it. Your help will be appreciated.
     
  2. SC Tom

    SC Tom Flightless Bird

    "Georgiy" <raduga@si.rr.com> wrote in message
    news:%238QJlNBJLHA.680@TK2MSFTNGP04.phx.gbl...
    >I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >149 GB that has 98 GB free now. I notice that only there are Restore Points
    >for one day and there is no System Volume Information folder at all though
    >I made all nessesary steps to see it. Your help will be appreciated.
    >
    >


    A good place to start for SR problems is here:

    System Restore troubleshooting http://bertk.mvps.org/html/srfail.html

    There are a lot of good solutions and links there.
    --
    SC Tom
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Did you just install SP3?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Georgiy wrote:
    > I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    > 149
    > GB that has 98 GB free now. I notice that only there are Restore Points
    > for
    > one day and there is no System Volume Information folder at all though I
    > made all nessesary steps to see it. Your help will be appreciated.
     
  4. Jose

    Jose Flightless Bird

    On Jul 15, 7:46 am, "Georgiy" <rad...@si.rr.com> wrote:
    > I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk 149
    > GB that has 98 GB free now. I notice that only there are Restore Points for
    > one day and there is no System Volume Information folder at all though I
    > made all nessesary steps to see it. Your help will be appreciated.


    So far, the description does not make sense.

    If you have one Restore Point, you have a System Volume Information
    folder. It is actually a little awkward (but possible) to not have a
    SVI folder at all. You can empty it and then delete it, but it will
    just get recreated when you reboot. It may remain empty depending on
    your setup, but chances are good that you have a SVI folder.

    Have you ever used any third party applications on your system where
    the product description includes such descriptive words such as:

    cleaner, mechanic, detective, optimize, clean up, tune up, speed up,
    fix up, compact, compress, faster, power, booster, guaranteed

    Many tools like that have an option to delete all but the most recent
    restore point, so the wound to your system could have been self
    inflicted. Even the built in XP disk cleanup wizard can optionally
    delete your RPs if you tell it to do so. Have you run that?

    If you are compelled to look inside your SVI folder, here is an
    article that tells you how to do it, but I would recommend you undo
    your peeking when you are done:

    http://support.microsoft.com/kb/309531

    What necessary steps did you take to see it?

    Here is a nice article about how SR looks when it is working normally:

    http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

    RPs do not accumulate forever and is is very likely that you will have
    some days with zero RPs for the day and some days with a couple/
    several depending on how you use your system. All this can be
    explained easily.

    Describe your current antivirus and anti malware situation: McAfee,
    Norton, Spybot, AVG, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.

    Malicious software would like to break your SR, so when you are
    reasonably sure that is not the problem, then start troubleshooting.

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.

    Why don't you make your self a new RP by hand and see what you have?
     
  5. Georgiy

    Georgiy Flightless Bird

    > Did you just install SP3?
    No. It was installed long time ago and SR worked good till now with all the
    applications written below.

    > What anti-virus application or security suite is installed and is your
    > subscription current? ESET NOD32 antivirus and YES.


    >What anti-spyware applications (other than Defender)? Malwarebytes
    >Anti-malware


    > What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    > McAfee application ever been installed on the computer (e.g., a free-trial
    > version that came preinstalled when you bought it)? No.


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    > Did you just install SP3?
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > Georgiy wrote:
    >> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >> 149
    >> GB that has 98 GB free now. I notice that only there are Restore Points
    >> for
    >> one day and there is no System Volume Information folder at all though I
    >> made all nessesary steps to see it. Your help will be appreciated.

    >
     
  6. Georgiy

    Georgiy Flightless Bird

    Let me be more specific. I found out that SR worked not as usual yesterday
    after I installed Blackberry Media Sync for my cellphone. First of all
    computer stopped to see the cellphone at all. So I tried to restore to
    previous state of my comp. There were 4 point in SR. Three of them were
    connected with cellphone software installation and so I used forth point -
    System checkpoint that corresponded the same date and previous time. My
    attempt failed. After I reinstalled USB driver for cellphone its problem was
    solved. Today I look in the SR again and found only one point - System
    checkpoint that corresponded today.
    Thank you for your link but I knew about it and used it in part this day.


    "SC Tom" <sc@tom.net> wrote in message
    news:deD%n.14163$Bh2.10143@newsfe04.iad...
    >
    > "Georgiy" <raduga@si.rr.com> wrote in message
    > news:%238QJlNBJLHA.680@TK2MSFTNGP04.phx.gbl...
    >>I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >>149 GB that has 98 GB free now. I notice that only there are Restore
    >>Points for one day and there is no System Volume Information folder at all
    >>though I made all nessesary steps to see it. Your help will be
    >>appreciated.
    >>
    >>

    >
    > A good place to start for SR problems is here:
    >
    > System Restore troubleshooting http://bertk.mvps.org/html/srfail.html
    >
    > There are a lot of good solutions and links there.
    > --
    > SC Tom
    >
     
  7. SC Tom

    SC Tom Flightless Bird

    "Georgiy" <raduga@si.rr.com> wrote in message
    news:uzl8PlEJLHA.5720@TK2MSFTNGP02.phx.gbl...
    >> Did you just install SP3?

    > No. It was installed long time ago and SR worked good till now with all
    > the applications written below.
    >
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? ESET NOD32 antivirus and YES.

    >
    >>What anti-spyware applications (other than Defender)? Malwarebytes
    >>Anti-malware

    >
    >> What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    >> McAfee application ever been installed on the computer (e.g., a
    >> free-trial version that came preinstalled when you bought it)? No.

    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >> Did you just install SP3?
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Georgiy wrote:
    >>> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >>> 149
    >>> GB that has 98 GB free now. I notice that only there are Restore Points
    >>> for
    >>> one day and there is no System Volume Information folder at all though I
    >>> made all nessesary steps to see it. Your help will be appreciated.

    >>


    Which version of Zone Alarm are you using? If it's 9.1.507.000, you need to
    either update to 9.1.603.000 or downgrade to 9.1.008.000. There are a number
    of authenticated problems with 507 on XP machines, one of which is losing
    prior restore points every day. Try the ZA forums
    http://forums.zonealarm.com/ and search these newsgroups.
    --
    SC Tom
     
  8. SC Tom

    SC Tom Flightless Bird

    "Georgiy" <raduga@si.rr.com> wrote in message
    news:uzl8PlEJLHA.5720@TK2MSFTNGP02.phx.gbl...
    >> Did you just install SP3?

    > No. It was installed long time ago and SR worked good till now with all
    > the applications written below.
    >
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? ESET NOD32 antivirus and YES.

    >
    >>What anti-spyware applications (other than Defender)? Malwarebytes
    >>Anti-malware

    >
    >> What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    >> McAfee application ever been installed on the computer (e.g., a
    >> free-trial version that came preinstalled when you bought it)? No.

    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >> Did you just install SP3?
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Georgiy wrote:
    >>> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >>> 149
    >>> GB that has 98 GB free now. I notice that only there are Restore Points
    >>> for
    >>> one day and there is no System Volume Information folder at all though I
    >>> made all nessesary steps to see it. Your help will be appreciated.

    >>


    Which version of Zone Alarm are you using? If it's 9.1.507.000, you need to
    either update to 9.1.603.000 or downgrade to 9.1.008.000. There are a number
    of authenticated problems with 507 on XP machines, one of which is losing
    prior restore points every day. Try the ZA forums
    http://forums.zonealarm.com/ and search these newsgroups.
    --
    SC Tom
     
  9. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    See the sections about ZoneAlarm on this page:
    http://bertk.mvps.org/html/srfail.html

    Georgiy wrote:
    >> Did you just install SP3?

    > No. It was installed long time ago and SR worked good till now with all
    > the
    > applications written below.
    >
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? ESET NOD32 antivirus and YES.

    >
    >> What anti-spyware applications (other than Defender)? Malwarebytes
    >> Anti-malware

    >
    >> What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    >> McAfee application ever been installed on the computer (e.g., a
    >> free-trial
    >> version that came preinstalled when you bought it)? No.

    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >> Did you just install SP3?
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Georgiy wrote:
    >>> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    >>> 149
    >>> GB that has 98 GB free now. I notice that only there are Restore Points
    >>> for
    >>> one day and there is no System Volume Information folder at all though I
    >>> made all nessesary steps to see it. Your help will be appreciated.
     
  10. Georgiy

    Georgiy Flightless Bird

    Thanks! I updated ZoneAlarm to 9.1.603.000. Now I need to wait if the
    problem was soft.

    "SC Tom" <sc@tom.net> wrote in message
    news:iNI%n.16242$xZ2.1330@newsfe07.iad...
    >
    > "Georgiy" <raduga@si.rr.com> wrote in message
    > news:uzl8PlEJLHA.5720@TK2MSFTNGP02.phx.gbl...
    >>> Did you just install SP3?

    >> No. It was installed long time ago and SR worked good till now with all
    >> the applications written below.
    >>
    >>> What anti-virus application or security suite is installed and is your
    >>> subscription current? ESET NOD32 antivirus and YES.

    >>
    >>>What anti-spyware applications (other than Defender)? Malwarebytes
    >>>Anti-malware

    >>
    >>> What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    >>> McAfee application ever been installed on the computer (e.g., a
    >>> free-trial version that came preinstalled when you bought it)? No.

    >>
    >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >> news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >>> Did you just install SP3?
    >>>
    >>> What anti-virus application or security suite is installed and is your
    >>> subscription current? What anti-spyware applications (other than
    >>> Defender)? What third-party firewall (if any)?
    >>>
    >>> Has a(another) Norton or McAfee application ever been installed on the
    >>> computer (e.g., a free-trial version that came preinstalled when you
    >>> bought it)?
    >>> --
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>
    >>>
    >>> Georgiy wrote:
    >>>> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard
    >>>> disk 149
    >>>> GB that has 98 GB free now. I notice that only there are Restore Points
    >>>> for
    >>>> one day and there is no System Volume Information folder at all though
    >>>> I
    >>>> made all nessesary steps to see it. Your help will be appreciated.
    >>>

    >
    > Which version of Zone Alarm are you using? If it's 9.1.507.000, you need
    > to either update to 9.1.603.000 or downgrade to 9.1.008.000. There are a
    > number of authenticated problems with 507 on XP machines, one of which is
    > losing prior restore points every day. Try the ZA forums
    > http://forums.zonealarm.com/ and search these newsgroups.
    > --
    > SC Tom
    >
     
  11. Georgiy

    Georgiy Flightless Bird

    Thanks for your answer.
    I've already described in one of the previous message my current antivirus
    and anti-malware software. I used the link
    http://bertk.mvps.org/html/srfail.html and reinstalled SR. Just now I
    upgraded the ZoneAlarm farewall.
    I did not use any program that included words mentioned by You. Now, after
    several reboots, there is SVI folder but empty. Yes, I made a new RP by
    hand. Does it indicate that my problem is solved?


    "Jose" <jose_ease@yahoo.com> wrote in message
    news:5486882b-984b-4ab5-b1d1-98a092d50916@s9g2000yqd.googlegroups.com...
    On Jul 15, 7:46 am, "Georgiy" <rad...@si.rr.com> wrote:
    > I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard disk
    > 149
    > GB that has 98 GB free now. I notice that only there are Restore Points
    > for
    > one day and there is no System Volume Information folder at all though I
    > made all nessesary steps to see it. Your help will be appreciated.


    So far, the description does not make sense.

    If you have one Restore Point, you have a System Volume Information
    folder. It is actually a little awkward (but possible) to not have a
    SVI folder at all. You can empty it and then delete it, but it will
    just get recreated when you reboot. It may remain empty depending on
    your setup, but chances are good that you have a SVI folder.

    Have you ever used any third party applications on your system where
    the product description includes such descriptive words such as:

    cleaner, mechanic, detective, optimize, clean up, tune up, speed up,
    fix up, compact, compress, faster, power, booster, guaranteed

    Many tools like that have an option to delete all but the most recent
    restore point, so the wound to your system could have been self
    inflicted. Even the built in XP disk cleanup wizard can optionally
    delete your RPs if you tell it to do so. Have you run that?

    If you are compelled to look inside your SVI folder, here is an
    article that tells you how to do it, but I would recommend you undo
    your peeking when you are done:

    http://support.microsoft.com/kb/309531

    What necessary steps did you take to see it?

    Here is a nice article about how SR looks when it is working normally:

    http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

    RPs do not accumulate forever and is is very likely that you will have
    some days with zero RPs for the day and some days with a couple/
    several depending on how you use your system. All this can be
    explained easily.

    Describe your current antivirus and anti malware situation: McAfee,
    Norton, Spybot, AVG, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.

    Malicious software would like to break your SR, so when you are
    reasonably sure that is not the problem, then start troubleshooting.

    Perform some scans for malicious software, then fix any remaining
    issues:

    Download, install, update and do a full scan with these free malware
    detection programs:

    Malwarebytes (MBAM): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    They can be uninstalled later if desired.

    Why don't you make your self a new RP by hand and see what you have?
     
  12. Unknown

    Unknown Flightless Bird

    Updated?????? Why didn't you delete it and run/use MSE?
    "Georgiy" <raduga@si.rr.com> wrote in message
    news:%235vQpxGJLHA.4496@TK2MSFTNGP02.phx.gbl...
    > Thanks! I updated ZoneAlarm to 9.1.603.000. Now I need to wait if the
    > problem was soft.
    >
    > "SC Tom" <sc@tom.net> wrote in message
    > news:iNI%n.16242$xZ2.1330@newsfe07.iad...
    >>
    >> "Georgiy" <raduga@si.rr.com> wrote in message
    >> news:uzl8PlEJLHA.5720@TK2MSFTNGP02.phx.gbl...
    >>>> Did you just install SP3?
    >>> No. It was installed long time ago and SR worked good till now with all
    >>> the applications written below.
    >>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? ESET NOD32 antivirus and YES.
    >>>
    >>>>What anti-spyware applications (other than Defender)? Malwarebytes
    >>>>Anti-malware
    >>>
    >>>> What third-party firewall (if any)?ZoneAlarm Has a(another) Norton or
    >>>> McAfee application ever been installed on the computer (e.g., a
    >>>> free-trial version that came preinstalled when you bought it)? No.
    >>>
    >>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    >>> news:ewacBFDJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >>>> Did you just install SP3?
    >>>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)? What third-party firewall (if any)?
    >>>>
    >>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>> bought it)?
    >>>> --
    >>>> ~Robear Dyer (PA Bear)
    >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>
    >>>>
    >>>> Georgiy wrote:
    >>>>> I have windows xp sp3 on Pentium 2.80 GHz with 1GB of RAM with hard
    >>>>> disk 149
    >>>>> GB that has 98 GB free now. I notice that only there are Restore
    >>>>> Points for
    >>>>> one day and there is no System Volume Information folder at all though
    >>>>> I
    >>>>> made all nessesary steps to see it. Your help will be appreciated.
    >>>>

    >>
    >> Which version of Zone Alarm are you using? If it's 9.1.507.000, you need
    >> to either update to 9.1.603.000 or downgrade to 9.1.008.000. There are a
    >> number of authenticated problems with 507 on XP machines, one of which is
    >> losing prior restore points every day. Try the ZA forums
    >> http://forums.zonealarm.com/ and search these newsgroups.
    >> --
    >> SC Tom
    >>

    >
    >
    >
     
  13. s-sandra@btconnect.com

    s-sandra@btconnect.com Flightless Bird

    The number of restore points one gets is related to one's IQ
     
  14. John John - MVP

    John John - MVP Flightless Bird

    On 7/17/2010 8:42 AM, s-sandra@btconnect.com wrote:
    > The number of restore points one gets is related to one's IQ


    Is it directly proportional or inversely proportional? We need to know
    so that we can figure out how many restore points *you* have!
     
  15. Jose

    Jose Flightless Bird

    On Jul 15, 6:45 pm, "Georgiy" <rad...@si.rr.com> wrote:
    > Thanks for your answer.
    > I've already described in one of the previous message my current antivirus
    > and anti-malware software. I used the linkhttp://bertk.mvps.org/html/srfail.htmland reinstalled SR. Just now I
    > upgraded the ZoneAlarm farewall.
    > I did not use any program that included words mentioned by You. Now, after
    > several reboots, there is  SVI folder but empty. Yes, I made a new RP by
    > hand. Does it indicate that my problem is solved?
    >
    > "Jose" <jose_e...@yahoo.com> wrote in message
    >



    If you reinstalled SR, that whacks all your RPs and starts over - that
    is a good start.

    ZA had/has some issue with RPs (I don't use ZA) but I think it did
    something that just left you with one lone RP even though your SR
    mechanism was functional - ZA had some problem with the old RPs - I
    don't know exactly. Yes - you could say farewall to all your RPs with
    ZA.

    If you made a new RP and you see in in the SR calendar, your SVI
    folder is not empty. It may appear empty to you if you check the
    Properties (zero bytes) until you loosen the permissions and
    restrictions on the folder to allow access (I sent the link to tell
    you how). I would undo any loosening you do to the SVI folder when
    you are finished poking around in the SVI folder so you do not have an
    accident later.

    Hopefully somebody else familiar with the ZA issue involving RPs will
    be able to tell you if the new version of ZA has the problem
    identified/corrected.

    It sounds like you thought the SVI folder was empty when it really was
    not empty because of a misunderstanding and since you were using ZA
    you fell victim to one of the recent ZA afflictions where it deletes
    your RPs for you (while it is protecting you of course).

    So far, it sounds like you have no XP issues that need attention.
     
  16. Unknown

    Unknown Flightless Bird

    'Tis obvious s-sandra has no restore points.
    "John John - MVP" <audetweld@nbnot.nb.ca> wrote in message
    news:-O$t%23XYaJLHA.4824@TK2MSFTNGP05.phx.gbl...
    >
    >
    > On 7/17/2010 8:42 AM, s-sandra@btconnect.com wrote:
    >> The number of restore points one gets is related to one's IQ

    >
    > Is it directly proportional or inversely proportional? We need to know so
    > that we can figure out how many restore points *you* have!
     

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