Update: This is an old post explaining the suspension of XenWord during the fall. I was unable to work on the plugin during this time. Sales resumed as soon as my health returned.
Due to personal reasons I am not able to support XenWord sales.
After the second person issued a chargeback in the past 30 days, I've come to the conclusion that there is no reason to offer the product until I am able to install, configure, and walk certain people through the process. Gracie did a great job supporting everyone while I was trying to get better, but it's time for this product to move forward.
The future for XenWord is pretty simple. After things settle then I expect to release a new version for all license holders -- and continue to issue new releases. However, I doubt that I will ever offer any new person a license. (1) PayPal stopped automatic upgrades due to a spammer(s), (2) people need attention quickly after they've purchased and I cannot offer that service at this time.
My hope last weekend was to get a new release out to everyone. Instead, my attention needed to be elsewhere. I cannot make any promises to when the new version will be available but hopefully soon.
Due to personal reasons I am not able to support XenWord sales.
After the second person issued a chargeback in the past 30 days, I've come to the conclusion that there is no reason to offer the product until I am able to install, configure, and walk certain people through the process. Gracie did a great job supporting everyone while I was trying to get better, but it's time for this product to move forward.
The future for XenWord is pretty simple. After things settle then I expect to release a new version for all license holders -- and continue to issue new releases. However, I doubt that I will ever offer any new person a license. (1) PayPal stopped automatic upgrades due to a spammer(s), (2) people need attention quickly after they've purchased and I cannot offer that service at this time.
My hope last weekend was to get a new release out to everyone. Instead, my attention needed to be elsewhere. I cannot make any promises to when the new version will be available but hopefully soon.