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Jabra GN 5035 (Unknown device)

Discussion in 'Windows XP' started by atom505, Apr 16, 2010.

  1. atom505

    atom505 Flightless Bird

    Hi! I just got this Jabra GN 5035 usb headset. I'm about to use it with
    my online job but this headset seems not working with my computer. I
    tried to plugged this usb headset to all usb port available and it still
    doing the same thing. device manager says " unknown device" if I click
    unknown device and check the status, it says "no drivers are installed
    for this device".

    This headset didn't came with any driver. The headset suppose to be a
    plug and play device.

    anyone there who encountered this kind of problem already? or anyone
    knows how to resolve this?

    Thank you in advance.


    --
    atom505
    Posted via http://www.xpheads.com
     
  2. LVTravel

    LVTravel Flightless Bird

    "atom505" <atom505.49iih8@no-mx.forums.xpheads.com> wrote in message
    news:atom505.49iih8@no-mx.forums.xpheads.com...
    >
    > Hi! I just got this Jabra GN 5035 usb headset. I'm about to use it with
    > my online job but this headset seems not working with my computer. I
    > tried to plugged this usb headset to all usb port available and it still
    > doing the same thing. device manager says " unknown device" if I click
    > unknown device and check the status, it says "no drivers are installed
    > for this device".
    >
    > This headset didn't came with any driver. The headset suppose to be a
    > plug and play device.
    >
    > anyone there who encountered this kind of problem already? or anyone
    > knows how to resolve this?
    >
    > Thank you in advance.
    >
    >
    > --
    > atom505
    > Posted via http://www.xpheads.com
    >


    Do this first, turn off your computer using Shut Down and then UNPLUG it
    from the wall outlet. Unplug all your USB devices. Let it sit for about a
    minute and then plug it back in. Restart the computer and let it stabilize
    after the boot and then plug in just your headset. Problem solved? If so
    start plugging in all other USB devices. If the device or another device
    fails then the devices are pulling too much power from the USB power supply.
    It has a limited amount on each "channel." If the later is occurring you
    need a powered USB hub for some of the devices.

    Let us know if this fixes your issue or if there is anything else we can do
    to help.
     
  3. atom505

    atom505 Flightless Bird

    Hi! I tried your adviced but it didn't work. :( Do we have any other
    steps to try?

    Thanks


    --
    atom505
    Posted via http://www.xpheads.com
     
  4. Doug W.

    Doug W. Flightless Bird

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