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HP Scanners and Drivers for Win Vista

Discussion in 'Windows XP' started by Summer1, Feb 12, 2010.

  1. Summer1

    Summer1 Flightless Bird

    Good Day:

    When I check for scanner drivers for models 2400c, 3970, and 4200 on HP's
    website, it only lists XP and earlier.

    Do any HP scanner models have drivers for Windows Vista?

    Will an XP driver work on Vista?

    What are Vista users supposed to do?
     
  2. Summer1

    Summer1 Flightless Bird

    *I wanted to add something.

    When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows Vista
    on HP's website, it showed a Vista driver for 3970 but not for 4200c or 3400c.

    That doesn't make sense since the 4200c model is a newer model than 3970.

    Why would a manufacturer create a Vista driver for an older scanner model
    but not a newer scanner model?

    Can an XP driver be used for Vista or do Vista users have to purchase a
    scanner that is compatible with Vista?
     
  3. Chuck

    Chuck Flightless Bird

    HP and other equipment mfrs make money selling new equipment, not extending
    the life of older models. The 3970 was a "mass market" scanner,
    and likely has/had enough users that HP didn't want to listen to the
    complaints. You should look at Viewscan, and perhaps try the free download
    to see if it works.
    There is also a difference between a driver that requires minimal changing
    to work with Vista/Win 7 and one that requires an extensive re-write.

    "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    news:BC2F873B-CF10-4C8C-AD7D-300FD1EC165D@microsoft.com...
    > *I wanted to add something.
    >
    > When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
    > Vista
    > on HP's website, it showed a Vista driver for 3970 but not for 4200c or
    > 3400c.
    >
    > That doesn't make sense since the 4200c model is a newer model than 3970.
    >
    > Why would a manufacturer create a Vista driver for an older scanner model
    > but not a newer scanner model?
    >
    > Can an XP driver be used for Vista or do Vista users have to purchase a
    > scanner that is compatible with Vista?
    >
    >
     
  4. DL

    DL Flightless Bird

    4200c dates from 2001
    3970 dates from 2003
    As to your Q, google for 4200 with Vista - 7k hits

    "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    news:BC2F873B-CF10-4C8C-AD7D-300FD1EC165D@microsoft.com...
    > *I wanted to add something.
    >
    > When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
    > Vista
    > on HP's website, it showed a Vista driver for 3970 but not for 4200c or
    > 3400c.
    >
    > That doesn't make sense since the 4200c model is a newer model than 3970.
    >
    > Why would a manufacturer create a Vista driver for an older scanner model
    > but not a newer scanner model?
    >
    > Can an XP driver be used for Vista or do Vista users have to purchase a
    > scanner that is compatible with Vista?
    >
    >
     
  5. John Inzer

    John Inzer Flightless Bird

    Summer1 wrote:
    > Good Day:
    >
    > When I check for scanner drivers for models 2400c, 3970, and 4200 on
    > HP's website, it only lists XP and earlier.
    >
    > Do any HP scanner models have drivers for Windows Vista?
    >
    > Will an XP driver work on Vista?
    >
    > What are Vista users supposed to do?

    =====================================
    Try searching for Vista drivers at the following site:

    HP Support and Drivers
    http://welcome.hp.com/country/us/en/support.html

    --

    J. Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
  6. Saucy

    Saucy Flightless Bird

    Have a look:

    2400c

    Vista 32-bit:

    http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093

    Vista 64-bit:

    http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100


    3970:

    Vista 32-bit:

    http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093

    Vista 64-bit:

    http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100


    4200

    Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:

    http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit

    HOWEVER, it seems someone has come up with a solution for its use with Vista
    (at your own risk):

    http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista

    AND

    Scroll way down on this page to see the discussion in full:

    http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507


    'Hope this helps.





    "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    news:D77EE30C-0749-4966-A414-FA91A6C4D7A2@microsoft.com...
    > Good Day:
    >
    > When I check for scanner drivers for models 2400c, 3970, and 4200 on HP's
    > website, it only lists XP and earlier.
    >
    > Do any HP scanner models have drivers for Windows Vista?
    >
    > Will an XP driver work on Vista?
    >
    > What are Vista users supposed to do?
    >
    >
     
  7. Summer1

    Summer1 Flightless Bird

    I thought that the lower the 'number,' the earlier it was manufactured-Are
    you saying that 3970 is a 'newer' model than 4200c even though it has a lower
    number and because 3970 was 'mass produced' and had complaints from users,
    that's why 3970 has a Vista driver?

    I use XP right now but I want an HP that has the 'capacity' to work on Vista
    in the future.

    "DL" wrote:

    > 4200c dates from 2001
    > 3970 dates from 2003
    > As to your Q, google for 4200 with Vista - 7k hits
    >
    > "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    > news:BC2F873B-CF10-4C8C-AD7D-300FD1EC165D@microsoft.com...
    > > *I wanted to add something.
    > >
    > > When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
    > > Vista
    > > on HP's website, it showed a Vista driver for 3970 but not for 4200c or
    > > 3400c.
    > >
    > > That doesn't make sense since the 4200c model is a newer model than 3970.
    > >
    > > Why would a manufacturer create a Vista driver for an older scanner model
    > > but not a newer scanner model?
    > >
    > > Can an XP driver be used for Vista or do Vista users have to purchase a
    > > scanner that is compatible with Vista?
    > >
    > >

    >
    >
    > .
    >
     
  8. Summer1

    Summer1 Flightless Bird

    I wanted to add something.

    When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows Vista
    on HP's website, it showed a Vista driver for 3970 but not for 4200c or 3400c.

    That doesn't make sense since the 4200c model is a newer model than 3970.

    Why would a manufacturer create a Vista driver for an older scanner model
    but not a newer scanner model?

    Can an XP driver be used for Vista or do Vista users have to purchase a
    scanner that is compatible with Vista?



    "Saucy" wrote:

    > Have a look:
    >
    > 2400c
    >
    > Vista 32-bit:
    >
    > http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093
    >
    > Vista 64-bit:
    >
    > http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100
    >
    >
    > 3970:
    >
    > Vista 32-bit:
    >
    > http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093
    >
    > Vista 64-bit:
    >
    > http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100
    >
    >
    > 4200
    >
    > Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:
    >
    > http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit
    >
    > HOWEVER, it seems someone has come up with a solution for its use with Vista
    > (at your own risk):
    >
    > http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista
    >
    > AND
    >
    >
    >
    > Scroll way down on this page to see the discussion in full:
    >
    > http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507
    >
    >
    > 'Hope this helps.
    >
    >
    >
    >
    >
    > "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    > news:D77EE30C-0749-4966-A414-FA91A6C4D7A2@microsoft.com...
    > > Good Day:
    > >
    > > When I check for scanner drivers for models 2400c, 3970, and 4200 on HP's
    > > website, it only lists XP and earlier.
    > >
    > > Do any HP scanner models have drivers for Windows Vista?
    > >
    > > Will an XP driver work on Vista?
    > >
    > > What are Vista users supposed to do?
    > >
    > >

    > .
    >
     
  9. Saucy

    Saucy Flightless Bird

    Often the XP driver will work for whatever device, especially if your Vista
    is the 32-bit version. There's no harm in giving the XP driver a try because
    it very well probably might work in most cases. Notice though here, for the
    4200, that you have to make use of another driver as explained in the
    discussions.



    "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    news:F13B72F4-07CE-41A6-8CF7-601118E2B20F@microsoft.com...
    > I wanted to add something.
    >
    > When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
    > Vista
    > on HP's website, it showed a Vista driver for 3970 but not for 4200c or
    > 3400c.
    >
    > That doesn't make sense since the 4200c model is a newer model than 3970.
    >
    > Why would a manufacturer create a Vista driver for an older scanner model
    > but not a newer scanner model?
    >
    > Can an XP driver be used for Vista or do Vista users have to purchase a
    > scanner that is compatible with Vista?
    >
    >
    >
    > "Saucy" wrote:
    >
    >> Have a look:
    >>
    >> 2400c
    >>
    >> Vista 32-bit:
    >>
    >> http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093
    >>
    >> Vista 64-bit:
    >>
    >> http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100
    >>
    >>
    >> 3970:
    >>
    >> Vista 32-bit:
    >>
    >> http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093
    >>
    >> Vista 64-bit:
    >>
    >> http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100
    >>
    >>
    >> 4200
    >>
    >> Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:
    >>
    >> http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit
    >>
    >> HOWEVER, it seems someone has come up with a solution for its use with
    >> Vista
    >> (at your own risk):
    >>
    >> http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista
    >>
    >> AND
    >>
    >>
    >>
    >> Scroll way down on this page to see the discussion in full:
    >>
    >> http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507
    >>
    >>
    >> 'Hope this helps.
    >>
    >>
    >>
    >>
    >>
    >> "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    >> news:D77EE30C-0749-4966-A414-FA91A6C4D7A2@microsoft.com...
    >> > Good Day:
    >> >
    >> > When I check for scanner drivers for models 2400c, 3970, and 4200 on
    >> > HP's
    >> > website, it only lists XP and earlier.
    >> >
    >> > Do any HP scanner models have drivers for Windows Vista?
    >> >
    >> > Will an XP driver work on Vista?
    >> >
    >> > What are Vista users supposed to do?
    >> >
    >> >

    >> .
    >>
     
  10. Summer1

    Summer1 Flightless Bird

    Here's what 'still' doesn't make sense:

    A user wrote that the HP 4200c was manufactured in 2001 and the HP 3970 was
    manufactured in 2003 so why does the 'later' model (4200c) have an earlier
    manufacturer year? (2001)

    Wouldn't it make more sense for HP to create Vista drivers for a 'later' and
    'higher' model of 4200c since it is 'newer?'

    Did HP create a Vista driver for 3970 because it was 'mass produced' and
    they had a lot of complaints from customers so they 'gave' in to customer
    demand whereas 4200c was not 'mass produced?'

    Is it because 3970 was 'mass produced' which is why HP created a Vista driver?


    > >
    > > Why would a manufacturer create a Vista driver for an older scanner model
    > > but not a newer scanner model?


    "Saucy" wrote:

    > Often the XP driver will work for whatever device, especially if your Vista
    > is the 32-bit version. There's no harm in giving the XP driver a try because
    > it very well probably might work in most cases. Notice though here, for the
    > 4200, that you have to make use of another driver as explained in the
    > discussions.
    >
    >
    >
    > "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    > news:F13B72F4-07CE-41A6-8CF7-601118E2B20F@microsoft.com...
    > > I wanted to add something.
    > >
    > > When I checked drivers for HP 2400c, HP 3970, and HP 4200 for Windows
    > > Vista
    > > on HP's website, it showed a Vista driver for 3970 but not for 4200c or
    > > 3400c.
    > >
    > > That doesn't make sense since the 4200c model is a newer model than 3970.
    > >
    > > Why would a manufacturer create a Vista driver for an older scanner model
    > > but not a newer scanner model?
    > >
    > > Can an XP driver be used for Vista or do Vista users have to purchase a
    > > scanner that is compatible with Vista?
    > >
    > >
    > >
    > > "Saucy" wrote:
    > >
    > >> Have a look:
    > >>
    > >> 2400c
    > >>
    > >> Vista 32-bit:
    > >>
    > >> http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2093
    > >>
    > >> Vista 64-bit:
    > >>
    > >> http://h20000.www2.hp.com/bizsuppor...esId=297429&swLang=8&taskId=135&swEnvOID=2100
    > >>
    > >>
    > >> 3970:
    > >>
    > >> Vista 32-bit:
    > >>
    > >> http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2093
    > >>
    > >> Vista 64-bit:
    > >>
    > >> http://h20000.www2.hp.com/bizsuppor...esId=298547&swLang=8&taskId=135&swEnvOID=2100
    > >>
    > >>
    > >> 4200
    > >>
    > >> Listed as "not compatible" on Microsoft's website for the Scanjet 4200c:
    > >>
    > >> http://www.microsoft.com/Windows/co...inters & Scanners&sc=Other Printers&os=32-bit
    > >>
    > >> HOWEVER, it seems someone has come up with a solution for its use with
    > >> Vista
    > >> (at your own risk):
    > >>
    > >> http://www.fixya.com/support/t918040-4200_hp_scanjet_not_compatible_vista
    > >>
    > >> AND
    > >>
    > >>
    > >>
    > >> Scroll way down on this page to see the discussion in full:
    > >>
    > >> http://h30434.www3.hp.com/t5/Printe...Drivers-for-ScanJet-4200C-for-Vista/m-p/99507
    > >>
    > >>
    > >> 'Hope this helps.
    > >>
    > >>
    > >>
    > >>
    > >>
    > >> "Summer1" <Summer1@discussions.microsoft.com> wrote in message
    > >> news:D77EE30C-0749-4966-A414-FA91A6C4D7A2@microsoft.com...
    > >> > Good Day:
    > >> >
    > >> > When I check for scanner drivers for models 2400c, 3970, and 4200 on
    > >> > HP's
    > >> > website, it only lists XP and earlier.
    > >> >
    > >> > Do any HP scanner models have drivers for Windows Vista?
    > >> >
    > >> > Will an XP driver work on Vista?
    > >> >
    > >> > What are Vista users supposed to do?
    > >> >
    > >> >
    > >> .
    > >>

    > .
    >
     
  11. Windows7Guy

    Windows7Guy Flightless Bird


    > GUEST wrote:
    > Good Day:
    >
    > When I check for scanner drivers for models 2400c, 3970, and 4200

    on HP's
    > website, it only lists XP and earlier.
    >
    > Do any HP scanner models have drivers for Windows Vista?
    >
    > Will an XP driver work on Vista?
    >
    > What are Vista users supposed to do?


    Hello John Izar,

    Windows 7 Compatibility: (There you will find out about hardware and
    software compatibilty.)
    http://www.microsoft.com/windows/compatibility/en-us/default.aspx
    There is a pulldown from which you can choose "hardware" and
    "software".

    There are also some great articles, instructional videos and such to
    help with your Windows 7 at our Springboard site:
    http://technet.microsoft.com/en-us/windows/default.aspx


    Thanks again,
    John M.
    Microsoft Windows Client Support
     

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