J
Julia Hopkins
Flightless Bird
Re: Can't get Windows XP SP3 to recognise my Canon SX120 IS digita
Many thanks - I'll have a look and let you know if this helps
Julia
"Doug W." wrote:
> Try this:
> http://www.usa.canon.com/consumer/c...categoryid=144&modelid=19211#SupportDetailAct
>
> Click the support Tab from the opening screen. Lots of info
> there.
>
>
> ==================
>
>
> "Julia Hopkins" <JuliaHopkins@discussions.microsoft.com> wrote
> in message
> news:C4FAB968-D2E9-4162-890F-A1290E810AF1@microsoft.com...
> > Many thanks - lots of helpful ideas there - I'll start working
> > through them
> > and let you know how I get on
> >
> > Julia
> >
> > "Paul" wrote:
> >
> >> Julia Hopkins wrote:
> >> > Many thanks
> >> >
> >> > The camera is not even visible in Device Manager - the PC
> >> > just does not seem
> >> > to want to connect to it at all. Does that modify your
> >> > advice?
> >> >
> >> > Julia
> >> >
> >>
> >> On one camera I played with, you had to use the OSD on the
> >> camera
> >> to set it into the correct mode. I checked the manual for
> >> your Canon, and it doesn't appear to need anything like that.
> >> One of the reasons for the MTP protocol, is it should work
> >> as soon as the camera is wired up.
> >>
> >> I presume the camera has a working battery, the OSD is
> >> working
> >> and so on. The USB probably isn't providing appreciable
> >> power for this operation. On the computer you're having
> >> problems on, connect the cable to a USB connector on the
> >> back. Of the ports on the computer, the back ones have
> >> the "best quality" from a signal and power perspective.
> >> I recommend testing with those first.
> >>
> >> You can download a copy of UVCView, and watch the UVCView
> >> window when the camera is plugged in. If the camera is
> >> "there",
> >> you may see some data appear on the right hand pane.
> >> Microsoft
> >> used to have a link for this download, but they're removed
> >> it.
> >> UVCView2 is supposed to be available, but I haven't located
> >> an easy download for it yet. As of right now, this is
> >> my best source of UVCView.
> >>
> >> *******
> >> ftp://ftp.efo.ru/pub/ftdichip/Utilities/UVCView.x86.exe
> >> http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe
> >>
> >> File size is 167,232 bytes.
> >> MD5sum is 93244d84d79314898e62d21cecc4ca5e
> >>
> >> This is a picture of what the UVCView info looks like.
> >>
> >> http://www.die.de/blog/content/binary/usbview.png
> >>
> >> Some information on the parameters seen in UVCView.
> >>
> >> http://www.beyondlogic.org/usbnutshell/usb5.htm
> >>
> >> You should be able to get VEN and DEV info from a plugged
> >> in device. That program will also help you determine whether
> >> the camera is alive at all or not.
> >> *******
> >>
> >> Even if you didn't have MTP support installed on that
> >> computer, you should still see a response in UVCView, because
> >> it is working at the physical layer. Getting the camera
> >> to appear in Windows elsewhere, could take higher layers
> >> of software. As far as I know, UVCView only works for ports
> >> directly on the computer, and likely doesn't know about
> >> devices on external hub boxes.
> >>
> >> HTH,
> >> Paul
> >> .
> >>
>
> .
>
Many thanks - I'll have a look and let you know if this helps
Julia
"Doug W." wrote:
> Try this:
> http://www.usa.canon.com/consumer/c...categoryid=144&modelid=19211#SupportDetailAct
>
> Click the support Tab from the opening screen. Lots of info
> there.
>
>
> ==================
>
>
> "Julia Hopkins" <JuliaHopkins@discussions.microsoft.com> wrote
> in message
> news:C4FAB968-D2E9-4162-890F-A1290E810AF1@microsoft.com...
> > Many thanks - lots of helpful ideas there - I'll start working
> > through them
> > and let you know how I get on
> >
> > Julia
> >
> > "Paul" wrote:
> >
> >> Julia Hopkins wrote:
> >> > Many thanks
> >> >
> >> > The camera is not even visible in Device Manager - the PC
> >> > just does not seem
> >> > to want to connect to it at all. Does that modify your
> >> > advice?
> >> >
> >> > Julia
> >> >
> >>
> >> On one camera I played with, you had to use the OSD on the
> >> camera
> >> to set it into the correct mode. I checked the manual for
> >> your Canon, and it doesn't appear to need anything like that.
> >> One of the reasons for the MTP protocol, is it should work
> >> as soon as the camera is wired up.
> >>
> >> I presume the camera has a working battery, the OSD is
> >> working
> >> and so on. The USB probably isn't providing appreciable
> >> power for this operation. On the computer you're having
> >> problems on, connect the cable to a USB connector on the
> >> back. Of the ports on the computer, the back ones have
> >> the "best quality" from a signal and power perspective.
> >> I recommend testing with those first.
> >>
> >> You can download a copy of UVCView, and watch the UVCView
> >> window when the camera is plugged in. If the camera is
> >> "there",
> >> you may see some data appear on the right hand pane.
> >> Microsoft
> >> used to have a link for this download, but they're removed
> >> it.
> >> UVCView2 is supposed to be available, but I haven't located
> >> an easy download for it yet. As of right now, this is
> >> my best source of UVCView.
> >>
> >> *******
> >> ftp://ftp.efo.ru/pub/ftdichip/Utilities/UVCView.x86.exe
> >> http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.exe
> >>
> >> File size is 167,232 bytes.
> >> MD5sum is 93244d84d79314898e62d21cecc4ca5e
> >>
> >> This is a picture of what the UVCView info looks like.
> >>
> >> http://www.die.de/blog/content/binary/usbview.png
> >>
> >> Some information on the parameters seen in UVCView.
> >>
> >> http://www.beyondlogic.org/usbnutshell/usb5.htm
> >>
> >> You should be able to get VEN and DEV info from a plugged
> >> in device. That program will also help you determine whether
> >> the camera is alive at all or not.
> >> *******
> >>
> >> Even if you didn't have MTP support installed on that
> >> computer, you should still see a response in UVCView, because
> >> it is working at the physical layer. Getting the camera
> >> to appear in Windows elsewhere, could take higher layers
> >> of software. As far as I know, UVCView only works for ports
> >> directly on the computer, and likely doesn't know about
> >> devices on external hub boxes.
> >>
> >> HTH,
> >> Paul
> >> .
> >>
>
> .
>