The system still gets windows updates but will not display any website. Will not get antivirus or spyware definitions automatically or forced. AIM messenger works also. I tried removing Symantec 360, the removal gets all the way to the end and freezes. I tried restoring back to a previous registry check point no history. I have reset Advanced options in IE8.0 and no change. I want to try all option before starting over with reinstalling Vista. This is a Toshiba laptop and the user has not created restore disks.