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Windows Update - restore hidden items grayed out

Discussion in 'Internet Explorer' started by Steve Mc, Jan 23, 2010.

  1. Steve Mc

    Steve Mc Flightless Bird

    Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
    wanted to get familiar with IE7 first.
    Now, in Windows Update, the restore hidden items is grayed out, and change
    settings doesn't have an option to ungray it.
    How can I re-enable that option ?

    Thanks,

    --



    Steve Mc

    DNA to SBC to respond
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    [crosspost to Windows Update newsgroup]

    Is this on your WinXP SP3 computer, Steve?

    Is Automatic Updates enabled & working? Is Windows Update website working
    otherwise (e.g., can you run a CUSTOM scan for updates)?

    Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure the
    Show Updates box at the top is checked.)

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
    --
    Windows Update-specific newsgroup:
    news://msnews.microsoft.com/microsoft.public.windowsupdate

    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002
    www.banthecheck.com


    Steve Mc wrote:
    > Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
    > wanted to get familiar with IE7 first.
    > Now, in Windows Update, the restore hidden items is grayed out, and change
    > settings doesn't have an option to ungray it.
    > How can I re-enable that option ?
     
  3. Steve Mc

    Steve Mc Flightless Bird

    Thanks.

    Yes XP3 and all updates present, so I did a custom scan, and there I was
    able to restore the hidden items.

    Thanks again,

    --



    Steve Mc

    DNA to SBC to respond


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:-Ofl9pdJnKHA.4648@TK2MSFTNGP06.phx.gbl...
    > [crosspost to Windows Update newsgroup]
    >
    > Is this on your WinXP SP3 computer, Steve?
    >
    > Is Automatic Updates enabled & working? Is Windows Update website working
    > otherwise (e.g., can you run a CUSTOM scan for updates)?
    >
    > Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure
    > the Show Updates box at the top is checked.)
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than
    > Defender)? What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you
    > bought it)?
    >
    > Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
    > --
    > Windows Update-specific newsgroup:
    > news://msnews.microsoft.com/microsoft.public.windowsupdate
    >
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    > www.banthecheck.com
    >
    >
    > Steve Mc wrote:
    >> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
    >> wanted to get familiar with IE7 first.
    >> Now, in Windows Update, the restore hidden items is grayed out, and
    >> change
    >> settings doesn't have an option to ungray it.
    >> How can I re-enable that option ?

    >
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Kewl & thanks for your follow-up post.

    Steve Mc wrote:
    > Thanks.
    >
    > Yes XP3 and all updates present, so I did a custom scan, and there I was
    > able to restore the hidden items.
    >
    > Thanks again,
    >
    >
    > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    > news:-Ofl9pdJnKHA.4648@TK2MSFTNGP06.phx.gbl...
    >> [crosspost to Windows Update newsgroup]
    >>
    >> Is this on your WinXP SP3 computer, Steve?
    >>
    >> Is Automatic Updates enabled & working? Is Windows Update website
    >> working
    >> otherwise (e.g., can you run a CUSTOM scan for updates)?
    >>
    >> Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure
    >> the Show Updates box at the top is checked.)
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought it)?
    >>
    >> Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
    >> --
    >> Windows Update-specific newsgroup:
    >> news://msnews.microsoft.com/microsoft.public.windowsupdate
    >>
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >> www.banthecheck.com
    >>
    >>
    >> Steve Mc wrote:
    >>> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
    >>> wanted to get familiar with IE7 first.
    >>> Now, in Windows Update, the restore hidden items is grayed out, and
    >>> change
    >>> settings doesn't have an option to ungray it.
    >>> How can I re-enable that option ?
     

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