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Win7 program is "not a valid Win 32 application"

P

PE

Flightless Bird
Hi all: I have a new desktop system running Win7/HP/64. I recently
purchased a program (Paperport 12.1) that is supposed to be Win7 compatible,
but when I downloaded and tried to run its installer from the Administrator
account I get a message advising that it "....exe is not a valid Win 32
application". I've also tried Vista and XP compatibility modes, but get the
same result. Have googled the problem but haven't found a solution on line.
If anyone here has a suggestion re. what might be causing the problem just
described and how to fix it, I'd love to hear it. Thanks!!
 
M

Muggles

Flightless Bird
"PE" <ple@ix.netcom.com> wrote in message
news:BbSdndbipJksHLLRnZ2dnUVZ_vednZ2d@earthlink.com...
> Hi all: I have a new desktop system running Win7/HP/64. I recently
> purchased a program (Paperport 12.1) that is supposed to be Win7
> compatible, but when I downloaded and tried to run its installer from the
> Administrator account I get a message advising that it "....exe is not a
> valid Win 32 application". I've also tried Vista and XP compatibility
> modes, but get the same result. Have googled the problem but haven't
> found a solution on line. If anyone here has a suggestion re. what might
> be causing the problem just described and how to fix it, I'd love to hear
> it. Thanks!!

The download mey be corrupted, I've had this problem in the past, either the
installation file got corrupted in the download or the file is corrupted on
the server, try it again or find another link for the download.
 
T

Trev

Flightless Bird
"PE" <ple@ix.netcom.com> wrote in message
news:BbSdndbipJksHLLRnZ2dnUVZ_vednZ2d@earthlink.com...
> Hi all: I have a new desktop system running Win7/HP/64. I recently
> purchased a program (Paperport 12.1) that is supposed to be Win7
> compatible, but when I downloaded and tried to run its installer from the
> Administrator account I get a message advising that it "....exe is not a
> valid Win 32 application". I've also tried Vista and XP compatibility
> modes, but get the same result. Have googled the problem but haven't
> found a solution on line. If anyone here has a suggestion re. what might
> be causing the problem just described and how to fix it, I'd love to hear
> it. Thanks!!

http://www.nuance.com/windows7/paperport/standard/
 
C

Carl Kaufmann

Flightless Bird
PE wrote:
> Hi all: I have a new desktop system running Win7/HP/64. I recently
> purchased a program (Paperport 12.1) that is supposed to be Win7
> compatible, but when I downloaded and tried to run its installer from
> the Administrator account I get a message advising that it "....exe
> is not a valid Win 32 application". I've also tried Vista and XP
> compatibility modes, but get the same result. Have googled the
> problem but haven't found a solution on line. If anyone here has a
> suggestion re. what might be causing the problem just described and
> how to fix it, I'd love to hear it. Thanks!!

I suspect that the installer is still 16-bit, and thus unsupported on
64-bit Windows.

Carl
 
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