leoliver wrote:
>> Thanks for your reply ,I'll read all of the info over well before proceeding.
> I have also been receiving this error message :
>
> "Event Type: Error
> Event Source: crypt32
> Event Category: None
> Event ID: 8
> Date: 8/20/2010
> Time: 9:47:02 AM
> User: N/A
> Computer: LEOLIVER
> Description:
> Failed auto update retrieval of third-party root list sequence number from:
>
> <http/www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation
>
> returned because the timeout period expired.
>
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp. "
>
The above error is a certificates download error that may be related to
the non-responsive system issue caused by the system being opted in to
Microsoft Update, leoliver. The system appears to be too busy and the
time period specified for the download of the cert expires.
Microsoft is well aware of the issue now and is giving it high priority.
For a temporary workaround, suggest you opt the system out of Microsoft
Update (MU) and back to Windows Update (WU).
Open Internet Explorer, click Tools > Windows Update
That will land IE on the MU site.
Once MU loads, click the Change settings link in the left frame.
Scroll down towards the bottom of the right frame when it loads and opt
the system out of MU.
When the issue with MU is resolved by MS I'll post back to *this*
thread. The certificate should download from WU now. Key word being
*should* but ... there also appears to be an issue with a recently
released certificate that causes an Application event entry whose source
is CAPI2 with an EventID of 4107 that states
" Failed extract of third-party root list from auto update cab at:
<http
/www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period
when verifying against the current system clock or the timestamp in the
signed file. "
or, on XP systems, the Application event log entry will read as the one
does from your system -
Event ID 8 is logged in the Application log
http://support.microsoft.com/kb/317541
" Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: date
Time: time
User: user name
Computer: computer name
Description:
Failed auto update retrieval of third-party root list sequence number
from:
<http
/www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.
Cause
This behavior can occur if the Update Root Certificates component is
turned on and the computer cannot connect to the Windows Update server
on the Internet. The Update Root Certificates component automatically
updates trusted root-certificate authorities from the Microsoft Update
server at regular intervals. "
So, although the entry states " the computer cannot connect to the
Windows Update server on the Internet ", I suspect the time out is
occurring because of the excessive I/O Bytes read issue with MU, which
your system is currently opted in to.
MowGreen
================
*-343-* FDNY
Never Forgotten
================
"Security updates should *never* have *non-security content* prechecked