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when starting 2007 I always get a ''windows installer'' window

Discussion in 'Microsoft Office' started by chipoffblock, Mar 15, 2010.

  1. chipoffblock

    chipoffblock Flightless Bird

    when starting 2007 I always get a ''windows installer'' window that says
    ''preparing to install'', and than "please wait while microsoft cofigures
    office 2003" , and then "install error file not found.... I have to click
    cancel 3-4 times before it will let me use 2007
     
  2. Silver Fox

    Silver Fox Flightless Bird

    "chipoffblock" wrote:

    > when starting 2007 I always get a ''windows installer'' window that says
    > ''preparing to install'', and than "please wait while microsoft cofigures
    > office 2003" , and then "install error file not found.... I have to click
    > cancel 3-4 times before it will let me use 2007
     
  3. Silver Fox

    Silver Fox Flightless Bird

    "chipoffblock" wrote:

    > when starting 2007 I always get a ''windows installer'' window that says
    > ''preparing to install'', and than "please wait while microsoft cofigures
    > office 2003" , and then "install error file not found.... I have to click
    > cancel 3-4 times before it will let me use 2007


    Unfortunately I have no answers for you but more questions. I have a used
    computer that had Office 2003 loaded on it and Windows 7. I just started to
    use it and now an error message dominates all by saying "preparing to
    install" along with an icon of a disc and little computer. When I click
    cancel it says that it is preparing to install Office Professional 2003 which
    I never had and did not request. But I cannot get rid of that announcement.
    Can anyone tell me how to get rid of it?
     
  4. Susan Ramlet

    Susan Ramlet Flightless Bird

    Do you have Office 2007 and Office 2003 installed? Microsoft doesn't
    recommend having multiple versions installed, and some of the applications
    will re-run the installer when starting up.

    If you don't need both versions, uninstall what you don't need. Do you have
    the Office 2007 Trial installed? If you don't need it, uninstall it, as well
    as the Activation Assistant. You might want to then re-install Office 2003
    to clean it up / repair it, and you should be okay then.

    --
    Susan Ramlet
    **please reply to the newsgroup so others may benefit**


    "Silver Fox" <SilverFox@discussions.microsoft.com> wrote in message
    news:7921D23B-DD6A-4D3A-B74E-857DC598809C@microsoft.com...
    >
    >
    > "chipoffblock" wrote:
    >
    >> when starting 2007 I always get a ''windows installer'' window that says
    >> ''preparing to install'', and than "please wait while microsoft cofigures
    >> office 2003" , and then "install error file not found.... I have to
    >> click
    >> cancel 3-4 times before it will let me use 2007

    >
    > Unfortunately I have no answers for you but more questions. I have a used
    > computer that had Office 2003 loaded on it and Windows 7. I just started
    > to
    > use it and now an error message dominates all by saying "preparing to
    > install" along with an icon of a disc and little computer. When I click
    > cancel it says that it is preparing to install Office Professional 2003
    > which
    > I never had and did not request. But I cannot get rid of that
    > announcement.
    > Can anyone tell me how to get rid of it?
     

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