• Welcome to Tux Reports: Where Penguins Fly. We hope you find the topics varied, interesting, and worthy of your time. Please become a member and join in the discussions.

Virus corrupted Iexplorer??

P

peter

Flightless Bird
I had a problem with a virus last week, but the virus checker appears
to have resolved it. The virus managed to do some damage - namely
knocking out the internet connection and various programs. I've
managed to resolve most of the issues and have broadband connection
again - my outlook works and so does my instant messenger. However,
iexplorer doesn't connect and nor does the anti-virus or anti-spyware.
I tried loading another web browser, but with no luck.

Any sugggestions as to what's happened and how I can get back
connectivity for iexploer and the virus checker?

Peter
 
E

Elmo

Flightless Bird
Re: Virus corrupted Iexplore??

peter wrote:
> I had a problem with a virus last week, but the virus checker appears
> to have resolved it. The virus managed to do some damage - namely
> knocking out the internet connection and various programs. I've
> managed to resolve most of the issues and have broadband connection
> again - my outlook works and so does my instant messenger. However,
> iexplore doesn't connect and nor does the anti-virus or anti-spyware.
> I tried loading another web browser, but with no luck.
>
> Any suggestions as to what's happened and how I can get back
> connectivity for iexplore and the virus checker?
>
> Peter

Download this to a working machine, store on a thumb drive, insert in
the damaged machine, install, update and run:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

--
Joe =o)
 
P

peter

Flightless Bird
Re: Virus corrupted Iexplore??

On 19 Jan, 14:43, Elmo <elmog...@xxx.invalid> wrote:
> peter wrote:
> > I had a problem with a virus last week, but the virus checker appears
> > to have resolved it. The virus managed to do some damage - namely
> > knocking out the internet connection and various programs. I've
> > managed to resolve most of the issues and have broadband connection
> > again - my outlook works and so does my instant messenger. However,
> > iexplore doesn't connect and nor does the anti-virus or anti-spyware.
> > I tried loading another web browser, but with no luck.
>
> > Any suggestions as to what's happened and how I can get back
> > connectivity for iexplore and the virus checker?
>
> > Peter
>
> Download this to a working machine, store on a thumb drive, insert in
> the damaged machine, install, update and run:
>
> Malwarebytes© Corporationhttp://www.malwarebytes.org/mbam/program/mbam-setup.exe
>
> --
> Joe   =o)

OK, I'll try, but if my other programs can't update I don't see how
this one will.
 
P

PA Bear [MS MVP]

Flightless Bird
You probably have much more work to do.

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via...

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
.. http://mvps.org/winhelp2002/unwanted.htm
.. http://inetexplorer.mvps.org/tshoot.html
.. http://www.mvps.org/sramesh2k/Malware_Defence.htm
.. http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.



peter wrote:
> I had a problem with a virus last week, but the virus checker appears
> to have resolved it. The virus managed to do some damage - namely
> knocking out the internet connection and various programs. I've
> managed to resolve most of the issues and have broadband connection
> again - my outlook works and so does my instant messenger. However,
> iexplorer doesn't connect and nor does the anti-virus or anti-spyware.
> I tried loading another web browser, but with no luck.
>
> Any sugggestions as to what's happened and how I can get back
> connectivity for iexploer and the virus checker?
>
> Peter
 
P

peter

Flightless Bird
On 19 Jan, 22:40, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> You probably have much more work to do.
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows.  A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including unwanted
> software), and adware.https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
>
> Also available via...
>
> Consumer Security Support home pagehttps://consumersecuritysupport.microsoft.com/
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:http://www.microsoft.com/security/malwareremove/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan!  You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 2b. Vista or Win7=> Run this scan instead:http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Now run a thorough check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> .http://mvps.org/winhelp2002/unwanted.htm
> .http://inetexplorer.mvps.org/tshoot.html
> .http://www.mvps.org/sramesh2k/Malware_Defence.htm
> .http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> **Chances are you will need to seek expert assistance inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://www.spywarewarrior.com/viewf...dex.php,http://aumha.net/viewforum.php?f=30or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop..
>
>
>
> peter wrote:
> > I had a problem with a virus last week, but the virus checker appears
> > to have resolved it. The virus managed to do some damage - namely
> > knocking out the internet connection and various programs. I've
> > managed to resolve most of the issues and have broadband connection
> > again - my outlook works and so does my instant messenger. However,
> > iexplorer doesn't connect and nor does the anti-virus or anti-spyware.
> > I tried loading another web browser, but with no luck.
>
> > Any sugggestions as to what's happened and how I can get back
> > connectivity for iexploer and the virus checker?
>
> > Peter- Hide quoted text -
>
> - Show quoted text -

Will run these tonight. I managed to run avira antivirus, AVG, spybot
and malwarebyte(?) (all up to date) and they found some trojans
programs on a first run, but now all run clean. Looks like the damage
has been done, but hopefully there will be no further.
 
You must log in or register to reply here.
Top