On Jan 4, 7:46 pm, Martin <Mar...@discussions.microsoft.com> wrote:
> Have Dell 1520 laptop with Windows XP Home Edition. Turned on today get
> unmountable boot volume blue screen 0x000000ED
> (0x8acb2e30,0xc000009c,0x00000000, 0x00000000). Restart and press F8. No
> matter what selection I make, always ends up at same blue screen. Can notget
> command prompt or get into safe mode. I can not use any of Microsofts
> suggestions as I can not get past blue screen. Put reinstall CD in drive,but
> doesnt load automatically. I have not installed any new programs or hardware
> in recent weeks. Please respond. Marty
First, you need to get your system booting on something, and I would
start by booting the XP Recovery Console.
Was the issue preceded by a power interruption, aborted restart, or
These can cause corruption in the file system which must be fixed
before you do anything
If any of those events have occurred, you should boot into the Windows
using a bootable XP installation CD, or create on a bootable XP
Recovery Console CD. This
is not the same as any recovery disks that might have come a store
For each of your hard disks, you should then run:
You can make a bootable Recovery Console CD by downloading an ISO file
and burning it to a CD.
The bootable ISO image file you need to download is called:
Download the ISO file from here:
Use this free and easy program to create your bootable CD:
It would be a good idea to test your bootable CD on a computer that is
You may need to adjust the computer BIOS settings to use the CD ROM
as the first boot device instead of the hard disk. These adjustments
made before Windows tries to load. If you miss it, you will have to
the system again.
When you boot on the CD, follow the prompts:
Press any key to boot from CD...
The Windows Setup... will proceed.
Press 'R' to enter the Recovery Console.
Select the installation you want to access (usually 1: C
You may be asked to enter the Administrator password (usually empty).
You should be in the C
WINDOWS folder. This is the same as the
WINDOWS folder you see in explorer.
RC allows basic file commands - copy, rename, replace, delete,
cd, chkdsk, fixboot, fixmbr, etc.
From the command prompt window run the chkdsk command on the drive
Windows is installed to try to repair any problems on the afflicted
Running chkdsk is fine to run even if it doesn't find any problems.
Assuming your boot drive is C, run the following command:
chkdsk C: /r
Let chkdsk finish and correct any problems it might find. It may take
time to complete or appear to be 'stuck'. Be patient. If the HDD
still flashing, it is doing something. Keep an eye on the percentage
be sure it is still making progress.
Remove the CD and type 'exit' to leave the RC and restart the
You do not have to adjust the BIOS again to boot on the HDD since the
not be present.