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Stop office from scanning network drives in disconnected state

Discussion in 'Microsoft Office' started by Russell Reid, Mar 19, 2010.

  1. Russell Reid

    Russell Reid Flightless Bird

    I know that unmapping the network drives when disconnected is the MS solution
    for solving the problem with office apps opening files slowly off network
    (KB313937). But i don't remember having any users complain about this until
    a month or so ago. We have been using Office 2007 in a domain environment
    for several years and this issue has never occurred until recently (like that
    last month or so). Is there a group policy setting or Office setting that
    will prevent office from waiting for a disconnected drive to time out? We
    map drives using group policy preferences and it would seem more problematic
    for users (and the administrator) to have to force drives to unmap and then
    remap whenever a user logs onto the domain just so that they don't have
    disconnected network drives when out of the office. That is what persistent
    connections are for after all. And how do i deal with users who put their
    laptop in standby then disconnect? Giving the user a script to unmap the
    connnections is not a great idea either. I sure hope that this issue is not
    in Office 2010.
    --
    Russell Reid
     
  2. LVTravel

    LVTravel Flightless Bird

    "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
    news:EFCC8F2F-5D97-4BC7-8C51-4D547F3723EC@microsoft.com...
    > I know that unmapping the network drives when disconnected is the MS
    > solution
    > for solving the problem with office apps opening files slowly off network
    > (KB313937). But i don't remember having any users complain about this
    > until
    > a month or so ago. We have been using Office 2007 in a domain environment
    > for several years and this issue has never occurred until recently (like
    > that
    > last month or so). Is there a group policy setting or Office setting that
    > will prevent office from waiting for a disconnected drive to time out? We
    > map drives using group policy preferences and it would seem more
    > problematic
    > for users (and the administrator) to have to force drives to unmap and
    > then
    > remap whenever a user logs onto the domain just so that they don't have
    > disconnected network drives when out of the office. That is what
    > persistent
    > connections are for after all. And how do i deal with users who put their
    > laptop in standby then disconnect? Giving the user a script to unmap the
    > connnections is not a great idea either. I sure hope that this issue is
    > not
    > in Office 2010.
    > --
    > Russell Reid


    I've had that issue since Office 2003 premiered and the only "fix" that
    anyone came up with was drive mapping batch files with a companion to un-map
    the drives. I don't know of a group policy edit since I haven't checked
    into it and didn't need it for my systems (as I use non-persistent mapping
    batch files for the two networks I connect to on my laptops) so I can't help
    you there. I do know, because I have tried it with Office 2010, both Pro
    Plus and Home and Business versions, that the hang for disconnected mapped
    drives still exists.
     

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