Recent Documents Disappear

[D Harris]

Office 2007 has been running fine for 18 months with Vista. Last month
the "Recent Documents" list began disappearing after a reboot of the
computer. Just exiting Excel or Word didn't cause the problem. Using
Excel Options/Advanced or running the Diagnostics did no good.
I wonder if this isn't some kind of Registry screw up, but will specific
instructions to fix.
Any help is appreciated.




--
D Harris

 

[Bob I]

Usually this behavior is the result of the user installing some
privacy/security software that wipes/erases recent history entries.

D Harris wrote:

> Office 2007 has been running fine for 18 months with Vista. Last month
> the "Recent Documents" list began disappearing after a reboot of the
> computer. Just exiting Excel or Word didn't cause the problem. Using
> Excel Options/Advanced or running the Diagnostics did no good.
> I wonder if this isn't some kind of Registry screw up, but will specific
> instructions to fix.
> Any help is appreciated.
>
>
>
>

 

[D Harris]

You are correct. The culprit was "Advance System Care". For anyone with
the same problem, Look under Maintain Windows/Privacy Sweep/and
Automated Sweep for the application that is effected.

Bob I;3662255 Wrote:
> Usually this behavior is the result of the user installing some
> privacy/security software that wipes/erases recent history entries.
>
> D Harris wrote:
> -
> Office 2007 has been running fine for 18 months with Vista. Last month
> the "Recent Documents" list began disappearing after a reboot of the
> computer. Just exiting Excel or Word didn't cause the problem. Using
> Excel Options/Advanced or running the Diagnostics did no good.
> I wonder if this isn't some kind of Registry screw up, but will
> specific
> instructions to fix.
> Any help is appreciated.
>
>
>
> -




--
D Harris

 

[Bob I]

You're welcome, thank you for posting back with the program name, and
settings.

D Harris wrote:
> You are correct. The culprit was "Advance System Care". For anyone with
> the same problem, Look under Maintain Windows/Privacy Sweep/and
> Automated Sweep for the application that is effected.
>
> Bob I;3662255 Wrote:
>
>>Usually this behavior is the result of the user installing some
>>privacy/security software that wipes/erases recent history entries.
>>
>>D Harris wrote:
>>-
>>Office 2007 has been running fine for 18 months with Vista. Last month
>>the "Recent Documents" list began disappearing after a reboot of the
>>computer. Just exiting Excel or Word didn't cause the problem. Using
>>Excel Options/Advanced or running the Diagnostics did no good.
>>I wonder if this isn't some kind of Registry screw up, but will
>>specific
>>instructions to fix.
>>Any help is appreciated.
>>
>>
>>
>>-
>
>
>
>
>