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proxy/internet errors and network connection errors

2

2big2tiny

Flightless Bird
I cannot access itunes store, network connection error. I also cannot
download windows updates successfully, as well as other programs because of
internet connectivity errors. Could these be related. Sometimes I get a
proxy settings error. I'm frustrated.
 
L

Leonard Grey

Flightless Bird
Are we to guess what "network connection error" and "internet
connectivity errors" and "proxy settings error" mean?

Should we guess what version of Windows you are using (and with what
service pack) as well as what version of Internet Explorer you have?

Any other details you want to share to avoid our taking vague guesses?
---
Leonard Grey
Errare humanum est

2big2tiny wrote:
> I cannot access itunes store, network connection error. I also cannot
> download windows updates successfully, as well as other programs because of
> internet connectivity errors. Could these be related. Sometimes I get a
> proxy settings error. I'm frustrated.
 
2

2big2tiny

Flightless Bird
I'm not the most computer literate person in the world. I am using Windows
Vista Home Premium, and Internet Explorer 8. One example I had was when I
installed this years version of Turbo tax, and after it was loaded, I tried
to connect to the internet to submit my taxes, and it gave me the
proxy/internet connectivity error. It said something about checking if my
internet proxy setting were compatible with the tax software proxy. I
called At&t, which is my dsl internet service, and they claimed they could
fix the problem for $100. I didn't give much more info than I'm giving right
now, but they wouldn't even clue me in without the money.

All I know is that every morning I try to access the internet, and all it
will do is try to load my home page, and it never loads anything. This
always happens after windows installs updates while I'm sleeping. I went in
and checked what was downloaded during a windows update, and I did notice
that some of the updates didn't load successfully.

Is there anything else specific that I need to tell? I will try my best to
do so if I only knew exactly what was needed. I'm so frustrated with this
problem that I'm willing to try anything. One other thing that happened just
before all these problems, is that my Norton Antivirus program ran out and I
never got it updated. Could I have gotten a virus?
"Leonard Grey" wrote:

> Are we to guess what "network connection error" and "internet
> connectivity errors" and "proxy settings error" mean?
>
> Should we guess what version of Windows you are using (and with what
> service pack) as well as what version of Internet Explorer you have?
>
> Any other details you want to share to avoid our taking vague guesses?
> ---
> Leonard Grey
> Errare humanum est
>
> 2big2tiny wrote:
> > I cannot access itunes store, network connection error. I also cannot
> > download windows updates successfully, as well as other programs because of
> > internet connectivity errors. Could these be related. Sometimes I get a
> > proxy settings error. I'm frustrated.

> .
>
 
L

Leonard Grey

Flightless Bird
"One other thing that happened just before all these problems, is that
my Norton Antivirus program ran out and I never got it updated. Could I
have gotten a virus?"

Yes, absolutely. It can take less than a minute (a New York minute) for
an unprotected computer to be infected. If your computer was unprotected
for longer than that while connected to the internet...say a few
hours...it is possibly beyond repair (meaning you'll have to erase your
hard drive and start over).

Disconnect your computer from the internet and show your computer to a
professional ASAP.
---
Leonard Grey
Errare humanum est

2big2tiny wrote:
> I'm not the most computer literate person in the world. I am using Windows
> Vista Home Premium, and Internet Explorer 8. One example I had was when I
> installed this years version of Turbo tax, and after it was loaded, I tried
> to connect to the internet to submit my taxes, and it gave me the
> proxy/internet connectivity error. It said something about checking if my
> internet proxy setting were compatible with the tax software proxy. I
> called At&t, which is my dsl internet service, and they claimed they could
> fix the problem for $100. I didn't give much more info than I'm giving right
> now, but they wouldn't even clue me in without the money.
>
> All I know is that every morning I try to access the internet, and all it
> will do is try to load my home page, and it never loads anything. This
> always happens after windows installs updates while I'm sleeping. I went in
> and checked what was downloaded during a windows update, and I did notice
> that some of the updates didn't load successfully.
>
> Is there anything else specific that I need to tell? I will try my best to
> do so if I only knew exactly what was needed. I'm so frustrated with this
> problem that I'm willing to try anything. One other thing that happened just
> before all these problems, is that my Norton Antivirus program ran out and I
> never got it updated. Could I have gotten a virus?
> "Leonard Grey" wrote:
>
>> Are we to guess what "network connection error" and "internet
>> connectivity errors" and "proxy settings error" mean?
>>
>> Should we guess what version of Windows you are using (and with what
>> service pack) as well as what version of Internet Explorer you have?
>>
>> Any other details you want to share to avoid our taking vague guesses?
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> 2big2tiny wrote:
>>> I cannot access itunes store, network connection error. I also cannot
>>> download windows updates successfully, as well as other programs because of
>>> internet connectivity errors. Could these be related. Sometimes I get a
>>> proxy settings error. I'm frustrated.

>> .
>>
 
P

PA Bear [MS MVP]

Flightless Bird
> ...One other thing that happened
> just before all these problems, is that my Norton Antivirus program ran
> out
> and I never got it updated. Could I have gotten a virus?


[And the other shoe drops...]


2big2tiny wrote:
> I'm not the most computer literate person in the world. I am using
> Windows
> Vista Home Premium, and Internet Explorer 8. One example I had was when I
> installed this years version of Turbo tax, and after it was loaded, I
> tried
> to connect to the internet to submit my taxes, and it gave me the
> proxy/internet connectivity error. It said something about checking if my
> internet proxy setting were compatible with the tax software proxy. I
> called At&t, which is my dsl internet service, and they claimed they could
> fix the problem for $100. I didn't give much more info than I'm giving
> right now, but they wouldn't even clue me in without the money.
>
> All I know is that every morning I try to access the internet, and all it
> will do is try to load my home page, and it never loads anything. This
> always happens after windows installs updates while I'm sleeping. I went
> in
> and checked what was downloaded during a windows update, and I did notice
> that some of the updates didn't load successfully.
>
> Is there anything else specific that I need to tell? I will try my best
> to
> do so if I only knew exactly what was needed. I'm so frustrated with this
> problem that I'm willing to try anything. One other thing that happened
> just before all these problems, is that my Norton Antivirus program ran
> out
> and I never got it updated. Could I have gotten a virus?
> "Leonard Grey" wrote:
>
>> Are we to guess what "network connection error" and "internet
>> connectivity errors" and "proxy settings error" mean?
>>
>> Should we guess what version of Windows you are using (and with what
>> service pack) as well as what version of Internet Explorer you have?
>>
>> Any other details you want to share to avoid our taking vague guesses?
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> 2big2tiny wrote:
>>> I cannot access itunes store, network connection error. I also cannot
>>> download windows updates successfully, as well as other programs because
>>> of internet connectivity errors. Could these be related. Sometimes I
>>> get a proxy settings error. I'm frustrated.

>> .
 
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