PDF documents aren't web documents (html) and don't contain (to my
knowledge) and content rating meta data. What are you using to publish those
PDF doc's? Perhaps there is a setting to embed the content rating meta data.
Probably the issue has nothing to do with the Content Rating blocking....
usually you receive an error message web page saying that access to a site
has been blocked by Internet Explorer.... please contact your system
administrators if this is incorrect (or words to that affect).
At a wild guess it may be your IE security zone settings/and or your
detection of intranet sites.
Make sure that you have not added any of your intranet sites in the Trusted
sites zone. I imagine, because you have implemented content ratings on your
network that you are probably also using Group Policy to configure
workstation browser security settings. The security zone schema has changed
in IE8 and you should be using the latest ADM files to apply security zone
settings.
Most admins accept the default Intranet zone setting to Auto-detect intranet
sites. Are you using a Proxy server?
The default zone templates that are shipped with IE8 are designed to work
(with the least inconvenience) for most public web sites.
A common problem in the wild is that users will attempt to change their
security zone settings in an attempt to get 'things to work'. I recommend
that users accept the default security zone settings that are shipped with
IE. Tools>Internet Options - Security tab, click the "Reset all zones to
default"
To stop this happening on your networks you should use Group Policy to block
access to the Security tab on Internet Options.
As I said PDF are not web documents. When a user clicks a links to PDF
documents, the file is downloaded to a temporary location and a Active X
reader application is invoked in a IE Window to host the PDF reader ActiveX
..
If you are using Adobe, check for updates as there have been recent security
bulletins regarding Active Scripting in Adobe PDF reader. This would explain
why single page documents work, while multi-page pdf's don't.
Sounds like you are confused between Content Rating and Security zones in
IE.
Regards.
"Tom" <Tom@discussions.microsoft.com> wrote in message
news:4854711B-CF98-4885-8D09-E93EE187EB29@microsoft.com...
> From your response it looks like the "Allow Sites With No Rating" may be
> the
> problem? But I have deselcted that option then selected some of the
> specific
> document URL's and added them to Always Allow - the doc's still don't
> open.
> The user gets to the URL but the doc never opens.
>
> "rob" wrote:
>
>> Content Advisor is set to Allow Sites With No
>> Rating.
>>
>> "Tom" <Tom@discussions.microsoft.com> wrote in message
>> news:E36F4260-9648-4BE4-A021-487E937C0DE4@microsoft.com...
>> > We store reference documents on a intranet location and provide users
>> > with
>> > a
>> > menu that allows them to link directly to the document they need. Many
>> > of
>> > the users are required to have Content Advisor enabled on their PCs
>> > and,
>> > as a
>> > result, the link takes them to the document URL but the document won't
>> > open.
>> > Most are PDF's but some are .Doc or .PPT - no difference. A window
>> > opens,
>> > but the document does not load. Turn off Content Advisor and
>> > everything
>> > works normally.
>> >
>> > One odd exception is that most documents that are single-page documents
>> > do
>> > open OK with / without Content Advisor but anything over two pages will
>> > never
>> > open when Content Advisor is enabled.
>> >
>> > Using Windows XP, IE 6. Content Advisor is set to Allow Sites With No
>> > Rating.
>> >
>> > I'm hoping that someone can help me understand why we can't open
>> > documents
>> > and suggest a solution to the problem.
>> >
>> > Thanks!
>>
>