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Password of windows and Outlook were erased

Discussion in 'Windows XP' started by Hirotaro, Jul 9, 2010.

  1. Hirotaro

    Hirotaro Flightless Bird

    I dont know why, but today when I tur on my computer didnt recognize my
    windows password and when I opened my outlook accont the email server
    didnt recognize the outlook password, then I see the configuration and the
    password disapeared . May be a virus? thanks.

    Hirotaro
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    Your post's headers (Outlook Express 6.00.2900.2180) tell us that you're
    running outdated & much less secure versions of Outlook Express (and
    possibly Outlook), Internet Explorer and WinXP. Check in at
    http://windowsupdate.microsoft.com ASAP & get the computer fully patched (if
    you can).
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Hirotaro wrote:
    > I dont know why, but today when I tur on my computer didnt recognize my
    > windows password and when I opened my outlook accont the email server
    > didnt recognize the outlook password, then I see the configuration and the
    > password disapeared . May be a virus? thanks.
    >
    > Hirotaro
     
  3. VanguardLH

    VanguardLH Flightless Bird

    Hirotaro wrote:

    > I dont know why, but today when I tur on my computer didnt recognize my
    > windows password and when I opened my outlook accont the email server
    > didnt recognize the outlook password, then I see the configuration and the
    > password disapeared . May be a virus? thanks.


    You have to login before you can load Outlook.
    You claim that you cannot log into Windows.
    Explain how you managed to load Outlook without logging in.
     

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