Password of windows and Outlook were erased

[Hirotaro]

I dont know why, but today when I tur on my computer didnt recognize my
windows password and when I opened my outlook accont the email server
didnt recognize the outlook password, then I see the configuration and the
password disapeared . May be a virus? thanks.

Hirotaro

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Your post's headers (Outlook Express 6.00.2900.2180) tell us that you're
running outdated & much less secure versions of Outlook Express (and
possibly Outlook), Internet Explorer and WinXP. Check in at
http://windowsupdate.microsoft.com ASAP & get the computer fully patched (if
you can).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Hirotaro wrote:
> I dont know why, but today when I tur on my computer didnt recognize my
> windows password and when I opened my outlook accont the email server
> didnt recognize the outlook password, then I see the configuration and the
> password disapeared . May be a virus? thanks.
>
> Hirotaro

 

[VanguardLH]

Hirotaro wrote:

> I dont know why, but today when I tur on my computer didnt recognize my
> windows password and when I opened my outlook accont the email server
> didnt recognize the outlook password, then I see the configuration and the
> password disapeared . May be a virus? thanks.

You have to login before you can load Outlook.
You claim that you cannot log into Windows.
Explain how you managed to load Outlook without logging in.