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Office 2007

Discussion in 'Microsoft Office' started by customdupp69, May 6, 2010.

  1. customdupp69

    customdupp69 Flightless Bird

    I have a customer who uses Office 2007 Excell and word for the most part. He
    opened Excell yesterday and the colors in his spred sheet is gone and the
    task bar on top is all grayed out and the style is different. I know from
    using Office my self that the task bar background on top is white with
    colors. What could have caused the problem and how can I fix it. I
    uninstalled Office and rebooted the system. I them did a full install of
    Office but still have the same problems.

    Thanks

    Eric
     
  2. Kevryl

    Kevryl Flightless Bird

    Its over my head - sounds like a system issue - a corrupt dll file or similar?
    Have you tried restoring to a restore point when it was working perfectly?
    Folks in here who know more than I will need a little more infor from you.
    What O/S are you on (eg XP, Vista or Win 7)?

    I seem to recall XP has a diagnostic tool whereby it can check its own files
    and restor damaged ones, but someone in here will know more than I on that
    score. Otherwise, you may need to back up all the data and reinstall XP, Win
    7 or whatever the O/S is.

    Hope that helps in some way.




    "customdupp69" wrote:

    > I have a customer who uses Office 2007 Excell and word for the most part. He
    > opened Excell yesterday and the colors in his spred sheet is gone and the
    > task bar on top is all grayed out and the style is different. I know from
    > using Office my self that the task bar background on top is white with
    > colors. What could have caused the problem and how can I fix it. I
    > uninstalled Office and rebooted the system. I them did a full install of
    > Office but still have the same problems.
    >
    > Thanks
    >
    > Eric
     

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