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Not booting laptop XP3

Discussion in 'Windows XP' started by Meebers, Feb 21, 2010.

  1. Meebers

    Meebers Flightless Bird

    After one of the grandkids worked their magic on this toshiba laptop, a
    system boot produces the following error: "system32\drivers\ntfs.sys file is
    corrupt or missing". Attempted a system recovery "R", does not show which
    version to recover so just did a simple Dir command at the C: prompt "error
    occured during directory enumeration". So next step was to attempt a CHKDSK
    and see what that produces. At about one hour later, it is @ 20%. Assuming
    that the check disk does not "fix" anything and typing commands into rename
    the ntfs.sys file to .old and copy a fresh one in there for repair does not
    work, what would be my next move. ??
     
  2. Shenan Stanley

    Shenan Stanley Flightless Bird

    Meebers wrote:
    > After one of the grandkids worked their magic on this toshiba
    > laptop, a system boot produces the following error:
    > "system32\drivers\ntfs.sys file is corrupt or missing". Attempted
    > a system recovery "R", does not show which version to recover so
    > just did a simple Dir command at the C: prompt "error occured
    > during directory enumeration". So next step was to attempt a
    > CHKDSK and see what that produces. At about one hour later, it is
    > @ 20%. Assuming that the check disk does not "fix" anything and
    > typing commands into rename the ntfs.sys file to .old and copy a
    > fresh one in there for repair does not work, what would be my next
    > move. ??


    Depends what was done to get it to this state.

    It is Windows XP ______ Edition with Service Pack 3 32-bit. Most likely
    Home, could be professional (would be nice to know.)

    Next time - don't let them (nor should you) use the computer with
    administrative rights.

    Guessing you are following this:
    http://support.microsoft.com/kb/822800
    and/or
    http://www.online-tech-tips.com/com...ssing-or-corrupt-ntfssys-error-in-windows-xp/
    (Essentially.)

    Your next move - a repair installation with true installation Windows XP
    media (not a restoration/recovery set) that has service pack 3
    integrated/slipstreamed into it already.

    Could be the drive is dying too.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
  3. Jose

    Jose Flightless Bird

    On Feb 21, 6:01 pm, "Meebers" <Iw...@topposter.com> wrote:
    > After one of the grandkids worked their magic on this toshiba laptop, a
    > system boot produces the following error: "system32\drivers\ntfs.sys fileis
    > corrupt or missing".  Attempted a system recovery "R", does not show which
    > version to recover so just did a simple Dir command at the C: prompt "error
    > occured during directory enumeration".  So next step was to attempt a CHKDSK
    > and see what that produces.  At about one hour later, it is @ 20%.  Assuming
    > that the check disk does not "fix" anything and typing commands into rename
    > the ntfs.sys file to .old and copy a fresh one in there for repair does not
    > work, what would be my next move.  ??


    Sonnds like they pulled the plug or pressed the power button without
    shutting down.

    Hopefully chkdsk will finish, then you can work on a next step if
    needed, and you need to be running chkdsk /r to fix anything.

    Let chkdsk finish and correct any problems it might find. It may take
    a long time to complete or appear to be 'stuck'. Be patient. If the
    HDD light is still flashing, it is doing something. Keep an eye on
    the percentage amount to be sure it is still making progress.

    Do you have a genuine bootable XP installation CD or are you using
    some kind of system recovery CD that came with the laptop, or are you
    not sure...

    There are probably plenty of copies of ntfs.sys on your HDD you can
    copy in if it is really missing or corrupt - that is easy, but chkdsk /
    r needs to run clean and you will need to be in Recovery Console to do
    the copying. If you are not sure you are in the Recovery Console or
    what CDs you have, make a bootable Recovery Console CD and then you
    will be sure.

    http://www.bleepingcomputer.com/forums/topic276527.html

    If the meantime, you can use Google to search for that message and
    read about it. Some of the hits will not apply, but some of them can
    help you think about what to expect next if chkdsk /r does not fix
    things.
     
  4. Meebers

    Meebers Flightless Bird

    Its a little weird, last night CHKDSK /R went to 85% then back to 50%, this
    morning it is sitting on 62%. I am using a genuine XP Pro disk. Laptop
    originally came with Home edition, but bought a new copy and immediately
    changed to XP Pro. It was used in an office environment for ~ 2 yrs. Just
    noticed it is now 64%, slow but sure.

    "Jose" <jose_ease@yahoo.com> wrote in message
    news:a19256eb-fa5e-4999-a0e0-8e6a98919396@v20g2000yqv.googlegroups.com...
    On Feb 21, 6:01 pm, "Meebers" <Iw...@topposter.com> wrote:
    > After one of the grandkids worked their magic on this toshiba laptop, a
    > system boot produces the following error: "system32\drivers\ntfs.sys file
    > is
    > corrupt or missing". Attempted a system recovery "R", does not show which
    > version to recover so just did a simple Dir command at the C: prompt
    > "error
    > occured during directory enumeration". So next step was to attempt a
    > CHKDSK
    > and see what that produces. At about one hour later, it is @ 20%. Assuming
    > that the check disk does not "fix" anything and typing commands into
    > rename
    > the ntfs.sys file to .old and copy a fresh one in there for repair does
    > not
    > work, what would be my next move. ??


    Sonnds like they pulled the plug or pressed the power button without
    shutting down.

    Hopefully chkdsk will finish, then you can work on a next step if
    needed, and you need to be running chkdsk /r to fix anything.

    Let chkdsk finish and correct any problems it might find. It may take
    a long time to complete or appear to be 'stuck'. Be patient. If the
    HDD light is still flashing, it is doing something. Keep an eye on
    the percentage amount to be sure it is still making progress.

    Do you have a genuine bootable XP installation CD or are you using
    some kind of system recovery CD that came with the laptop, or are you
    not sure...

    There are probably plenty of copies of ntfs.sys on your HDD you can
    copy in if it is really missing or corrupt - that is easy, but chkdsk /
    r needs to run clean and you will need to be in Recovery Console to do
    the copying. If you are not sure you are in the Recovery Console or
    what CDs you have, make a bootable Recovery Console CD and then you
    will be sure.

    http://www.bleepingcomputer.com/forums/topic276527.html

    If the meantime, you can use Google to search for that message and
    read about it. Some of the hits will not apply, but some of them can
    help you think about what to expect next if chkdsk /r does not fix
    things.
     
  5. Meebers

    Meebers Flightless Bird

    Well this is not working. CHKDSK went to 66% and then back to 50% and
    stopped. Now trying to format the HDD, is holding @ 2%, been there for
    quite a while. Now think the HDD is toast!.


    "Meebers" <Iwork@topposter.com> wrote in message
    news:%2377KrL9sKHA.712@TK2MSFTNGP04.phx.gbl...
    > Its a little weird, last night CHKDSK /R went to 85% then back to 50%,
    > this morning it is sitting on 62%. I am using a genuine XP Pro disk.
    > Laptop originally came with Home edition, but bought a new copy and
    > immediately changed to XP Pro. It was used in an office environment for
    > ~ 2 yrs. Just noticed it is now 64%, slow but sure.
    >
    > "Jose" <jose_ease@yahoo.com> wrote in message
    > news:a19256eb-fa5e-4999-a0e0-8e6a98919396@v20g2000yqv.googlegroups.com...
    > On Feb 21, 6:01 pm, "Meebers" <Iw...@topposter.com> wrote:
    >> After one of the grandkids worked their magic on this toshiba laptop, a
    >> system boot produces the following error: "system32\drivers\ntfs.sys file
    >> is
    >> corrupt or missing". Attempted a system recovery "R", does not show which
    >> version to recover so just did a simple Dir command at the C: prompt
    >> "error
    >> occured during directory enumeration". So next step was to attempt a
    >> CHKDSK
    >> and see what that produces. At about one hour later, it is @ 20%.
    >> Assuming
    >> that the check disk does not "fix" anything and typing commands into
    >> rename
    >> the ntfs.sys file to .old and copy a fresh one in there for repair does
    >> not
    >> work, what would be my next move. ??

    >
    > Sonnds like they pulled the plug or pressed the power button without
    > shutting down.
    >
    > Hopefully chkdsk will finish, then you can work on a next step if
    > needed, and you need to be running chkdsk /r to fix anything.
    >
    > Let chkdsk finish and correct any problems it might find. It may take
    > a long time to complete or appear to be 'stuck'. Be patient. If the
    > HDD light is still flashing, it is doing something. Keep an eye on
    > the percentage amount to be sure it is still making progress.
    >
    > Do you have a genuine bootable XP installation CD or are you using
    > some kind of system recovery CD that came with the laptop, or are you
    > not sure...
    >
    > There are probably plenty of copies of ntfs.sys on your HDD you can
    > copy in if it is really missing or corrupt - that is easy, but chkdsk /
    > r needs to run clean and you will need to be in Recovery Console to do
    > the copying. If you are not sure you are in the Recovery Console or
    > what CDs you have, make a bootable Recovery Console CD and then you
    > will be sure.
    >
    > http://www.bleepingcomputer.com/forums/topic276527.html
    >
    > If the meantime, you can use Google to search for that message and
    > read about it. Some of the hits will not apply, but some of them can
    > help you think about what to expect next if chkdsk /r does not fix
    > things.
    >
     
  6. Jose

    Jose Flightless Bird

    On Feb 22, 10:23 am, "Meebers" <Iw...@topposter.com> wrote:
    > Its a little weird, last night CHKDSK /R went to 85% then back to 50%, this
    > morning it is sitting on 62%.  I am using a genuine XP Pro disk.  Laptop
    > originally came with Home edition, but bought a new copy and immediately
    > changed to XP Pro.   It was used in an office environment for ~ 2 yrs.  Just
    > noticed it is now 64%, slow but sure.
    >
    > "Jose" <jose_e...@yahoo.com> wrote in message
    >
    > news:a19256eb-fa5e-4999-a0e0-8e6a98919396@v20g2000yqv.googlegroups.com...
    > On Feb 21, 6:01 pm, "Meebers" <Iw...@topposter.com> wrote:
    >
    > > After one of the grandkids worked their magic on this toshiba laptop, a
    > > system boot produces the following error: "system32\drivers\ntfs.sys file
    > > is
    > > corrupt or missing". Attempted a system recovery "R", does not show which
    > > version to recover so just did a simple Dir command at the C: prompt
    > > "error
    > > occured during directory enumeration". So next step was to attempt a
    > > CHKDSK
    > > and see what that produces. At about one hour later, it is @ 20%. Assuming
    > > that the check disk does not "fix" anything and typing commands into
    > > rename
    > > the ntfs.sys file to .old and copy a fresh one in there for repair does
    > > not
    > > work, what would be my next move. ??

    >
    > Sonnds like they pulled the plug or pressed the power button without
    > shutting down.
    >
    > Hopefully chkdsk will finish, then you can work on a next step if
    > needed, and you need to be running chkdsk /r to fix anything.
    >
    > Let chkdsk finish and correct any problems it might find.  It may take
    > a long time to complete or appear to be 'stuck'.  Be patient.  If the
    > HDD light is still flashing, it is doing something.  Keep an eye on
    > the percentage amount to be sure it is still making progress.
    >
    > Do you have a genuine bootable XP installation CD or are you using
    > some kind of system recovery CD that came with the laptop, or are you
    > not sure...
    >
    > There are probably plenty of copies of ntfs.sys on your HDD you can
    > copy in if it is really missing or corrupt - that is easy, but chkdsk /
    > r needs to run clean and you will need to be in Recovery Console to do
    > the copying.   If you are not sure you are in the Recovery Console or
    > what CDs you have, make a bootable Recovery Console CD and then you
    > will be sure.
    >
    > http://www.bleepingcomputer.com/forums/topic276527.html
    >
    > If the meantime, you can use Google to search for that message and
    > read about it.  Some of the hits will not apply, but some of them can
    > help you think about what to expect next if chkdsk /r does not fix
    > things.


    I have seen it go backwards temporarily and will add that to my notes.
     
  7. Meebers

    Meebers Flightless Bird

    Last week I bought a 2.5" 80GB HDD for $19. (labeled not for laptop use)
    Got the Factory OEM HDD out and noticed it was 60GB, slipped in the new one,
    and it formated in about 5 minutes, Windows Pro SP3 disk used to test with,
    installed without issue. Going to see if I can recover any data from the
    OEM HDD using my USB to SATA converter cable. If all is well, will have to
    buy a new HDD and have this laptop back in operation. Don't know if the HDD
    just quit, got dropped or???


    "Jose" <jose_ease@yahoo.com> wrote in message
    news:2c47a3b6-01b6-4e97-85a5-49f54d31c798@y33g2000yqb.googlegroups.com...
    On Feb 22, 10:23 am, "Meebers" <Iw...@topposter.com> wrote:
    > Its a little weird, last night CHKDSK /R went to 85% then back to 50%,
    > this
    > morning it is sitting on 62%. I am using a genuine XP Pro disk. Laptop
    > originally came with Home edition, but bought a new copy and immediately
    > changed to XP Pro. It was used in an office environment for ~ 2 yrs. Just
    > noticed it is now 64%, slow but sure.
    >
    > "Jose" <jose_e...@yahoo.com> wrote in message
    >
    > news:a19256eb-fa5e-4999-a0e0-8e6a98919396@v20g2000yqv.googlegroups.com...
    > On Feb 21, 6:01 pm, "Meebers" <Iw...@topposter.com> wrote:
    >
    > > After one of the grandkids worked their magic on this toshiba laptop, a
    > > system boot produces the following error: "system32\drivers\ntfs.sys
    > > file
    > > is
    > > corrupt or missing". Attempted a system recovery "R", does not show
    > > which
    > > version to recover so just did a simple Dir command at the C: prompt
    > > "error
    > > occured during directory enumeration". So next step was to attempt a
    > > CHKDSK
    > > and see what that produces. At about one hour later, it is @ 20%.
    > > Assuming
    > > that the check disk does not "fix" anything and typing commands into
    > > rename
    > > the ntfs.sys file to .old and copy a fresh one in there for repair does
    > > not
    > > work, what would be my next move. ??

    >
    > Sonnds like they pulled the plug or pressed the power button without
    > shutting down.
    >
    > Hopefully chkdsk will finish, then you can work on a next step if
    > needed, and you need to be running chkdsk /r to fix anything.
    >
    > Let chkdsk finish and correct any problems it might find. It may take
    > a long time to complete or appear to be 'stuck'. Be patient. If the
    > HDD light is still flashing, it is doing something. Keep an eye on
    > the percentage amount to be sure it is still making progress.
    >
    > Do you have a genuine bootable XP installation CD or are you using
    > some kind of system recovery CD that came with the laptop, or are you
    > not sure...
    >
    > There are probably plenty of copies of ntfs.sys on your HDD you can
    > copy in if it is really missing or corrupt - that is easy, but chkdsk /
    > r needs to run clean and you will need to be in Recovery Console to do
    > the copying. If you are not sure you are in the Recovery Console or
    > what CDs you have, make a bootable Recovery Console CD and then you
    > will be sure.
    >
    > http://www.bleepingcomputer.com/forums/topic276527.html
    >
    > If the meantime, you can use Google to search for that message and
    > read about it. Some of the hits will not apply, but some of them can
    > help you think about what to expect next if chkdsk /r does not fix
    > things.


    I have seen it go backwards temporarily and will add that to my notes.
     

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