J
James
Flightless Bird
I am not sure and appologize if this is the wrong forum for this but i need
some serious help. I tried looking all over the internet and only found
partial solutions but i cannot do any of them, i will start from the begnning.
I have Windows XP Pro SP2, last week i got a virus (digital protection i
belive). I looked around and finally found my restore disc that came from
the company that built my computer (CyberpowerPC). Prior to going through
the whole CD process i found some solutions to remove the virus online that
involved going into safemode. When i did this i couldnt get into the files
they said to access due to the virus shutting them all down and preventing me
from opening them. At this point i decided to just go with a full blown re
boot from the CD and install windows over again. So i put the disc in ad
followed the directions. Now i am at the point where the disc needed to
restart my computer and when it restarts it says "Windows XP Setup cannot run
under Safemode. Setup will restart now." and when it restarts my computer it
continues to restart in safemode thus creating this loop. Now when i restart
i hit f8 and try to go in and do the start normal but it stil opens in
Safemode. I saw a post on the internet that i need to go into the command
prompt and remove the safeboot. http://windowsxp.mvps.org/safeboot.htm .
But i cannot get past this loop. I tried shutting down my computer,
unplugging it, removing the disc from the CD -Rom in hopes it would just load
up normal but nothing ever happens. I am stuck in this loop and have no idea
how to get out. I am just short of taking it to bestbuy and paying some
outrageous price for them to fix it. If anyone has any suggestions or any
clue please let me know. I am not a computer wiz so all the terms would be
alien to me. Any advice would be greatly appreciated.
some serious help. I tried looking all over the internet and only found
partial solutions but i cannot do any of them, i will start from the begnning.
I have Windows XP Pro SP2, last week i got a virus (digital protection i
belive). I looked around and finally found my restore disc that came from
the company that built my computer (CyberpowerPC). Prior to going through
the whole CD process i found some solutions to remove the virus online that
involved going into safemode. When i did this i couldnt get into the files
they said to access due to the virus shutting them all down and preventing me
from opening them. At this point i decided to just go with a full blown re
boot from the CD and install windows over again. So i put the disc in ad
followed the directions. Now i am at the point where the disc needed to
restart my computer and when it restarts it says "Windows XP Setup cannot run
under Safemode. Setup will restart now." and when it restarts my computer it
continues to restart in safemode thus creating this loop. Now when i restart
i hit f8 and try to go in and do the start normal but it stil opens in
Safemode. I saw a post on the internet that i need to go into the command
prompt and remove the safeboot. http://windowsxp.mvps.org/safeboot.htm .
But i cannot get past this loop. I tried shutting down my computer,
unplugging it, removing the disc from the CD -Rom in hopes it would just load
up normal but nothing ever happens. I am stuck in this loop and have no idea
how to get out. I am just short of taking it to bestbuy and paying some
outrageous price for them to fix it. If anyone has any suggestions or any
clue please let me know. I am not a computer wiz so all the terms would be
alien to me. Any advice would be greatly appreciated.