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need help with freeze up, blasts past chkdsk

Discussion in 'Windows XP' started by ToddAndMargo, Apr 26, 2010.

  1. ToddAndMargo

    ToddAndMargo Flightless Bird

    Hi All,

    XP-Pro-Sp3

    I have a customer whose compute will randomly freeze up on
    him after ~ 1-1/2 hour of operation, for no particular reason.
    And, usually when he is away from it.

    Here is what I have done to trouble shoot:

    1) screen saver = none

    2) power mode = always on

    3) ran for five solid days without a problem on
    Fedora Live CD (Linux) without a freeze up. If
    you are unfamiliar with Fedora Live CD:

    a) it does not use the hard drive

    b) although is does use RAM, it masks off
    bad memory as a phony process. (Unlike
    Windows that just corrupts or crashes.)
    User's memory is non-ECC.

    4) ran "chkdsk c: /r", answered "y" and rebooted. Chkdsk
    never ran and the computer reboot as normal.

    So, here is what I am thinking, the problem is isolated to

    1) memory
    2) hard drive (physical)
    3) contents of the hard drive (Windows)

    I think the big clue here is that is can not run chkdsk.
    Hmmmm. What would keep chkdsk from running?

    Any suggestions will be most appreciated.

    Many thanks,
    -T
     

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