MS Word 2003 on XP Pro SP3

[Esther625]

Problem Description: For the last couple of days Word has not been acting
properly. So yesterday morning I ran update and was notified that this is not
a genuine version, which is totally incorrect as I know I purchased Office
2003 Standard and I have the CDs.

I decided to "activate" Word and received a message that it has already been
activated.

Now when I go to Help, Check for Updates, I am taken to
http://office.microsoft.com/en-us/downloads/default.aspx, and am no longer
taken directly to the page where my system is checked for updates
automatically (as was in the past).

Also, when I start Word, I now receive a message that my version is not
genuine.

And here is the other thing, because my version of MS Office 2003 is
considered to be non-genuine, I can no longer access my exterior back-up
drive.

So how do I fix Office 2003 so I can continue working. I do have the
original disks although I have no receipt. I believe I purchased the software
on E-Bay. I did attempt to research this myself on their web site, but there
seems to be solutions for on Office 2007.

Please help as I am very desperate at this point. The ONLY thing that I did
just prior to all of this happening is I ran Windows 7 Upgrade Advisor.

 

[DL]

'I believe I purchased the software on E-Bay' so not an authorised scource,
therefore theres every chance that is an illegal version.
http://www.microsoft.com/genuine/downloads/FAQ.aspx

"Esther625" <Esther625@discussions.microsoft.com> wrote in message
news:6ED87888-41E0-43B9-A203-3E5726BA2833@microsoft.com...
> Problem Description: For the last couple of days Word has not been acting
> properly. So yesterday morning I ran update and was notified that this is
> not
> a genuine version, which is totally incorrect as I know I purchased Office
> 2003 Standard and I have the CDs.
>
> I decided to "activate" Word and received a message that it has already
> been
> activated.
>
> Now when I go to Help, Check for Updates, I am taken to
> http://office.microsoft.com/en-us/downloads/default.aspx, and am no longer
> taken directly to the page where my system is checked for updates
> automatically (as was in the past).
>
> Also, when I start Word, I now receive a message that my version is not
> genuine.
>
> And here is the other thing, because my version of MS Office 2003 is
> considered to be non-genuine, I can no longer access my exterior back-up
> drive.
>
> So how do I fix Office 2003 so I can continue working. I do have the
> original disks although I have no receipt. I believe I purchased the
> software
> on E-Bay. I did attempt to research this myself on their web site, but
> there
> seems to be solutions for on Office 2007.
>
> Please help as I am very desperate at this point. The ONLY thing that I
> did
> just prior to all of this happening is I ran Windows 7 Upgrade Advisor.