My previous printer/scanner keeps showing up as the only scanner in MS Document Scanning. I've uninstalled and reinstalled MSDI/MDSC after uninstalling the printer, again, and it STILL will not recognize my new scanner - it gives me an error message about my old one, which is not even connected. I've contacted HP (old one), Canon(new one) and have had ZIP for luck. I do not wish to use anything BUT MSDI/Scanning because it is very convenient and easy to use. The dropdown list of scanners is empty - but I can scan using OTHER applications with my new scanner. Computer is Windows XP SP3. Has all updates. Any help would be HUGELY appreciated! Thanks!