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Microsoft Office Document Imaging creates .htm file instead of

Discussion in 'Microsoft Office' started by Cheyenne, Apr 18, 2010.

  1. Cheyenne

    Cheyenne Flightless Bird

    When I scan a document to Microsoft Office Document Imaging , or open one,
    and choose the send text to word option I end up with a .htm file in my
    documents. Word opens but the text never appears, I get a pop up saying
    server busy switch to to correct the problem, which I do, then a pop up
    saying an error was encountered while trying to send text to word. Verify
    that word is properly installed. I have uninstalled the component and
    reinstalled, run Office Diagnostics and repaired Office. No result. I end up
    with a file in my documents, with the info I was trying to add to word in a
    ..htm file. Oddly enough, I can rename the file to a .doc and open it.

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