Lost IE 8 - No access to internet with IE 7.0 - Outlook is working

[Steve]

Weird happening to my wife's computer.

Earlier I had updated Java.

Now, my Outlook 2003 works fine, and I am getting messages, so I am indeedd
accessng the Internet.

However, when I open my IE 7.0, it shows a URL, but nothing on the screen
nor toolbars.

I looked at programs/explorer/and found iexplore.exe. I click iexplore.exe
and nothing happens.

Any suggestions to how I can get my IE 7.0 browser to access the Internet?

Steve

 

[PA Bear [MS MVP]]

Shall we guess your Windows version or...?

Steve wrote:
> Weird happening to my wife's computer.
>
> Earlier I had updated Java.
>
> Now, my Outlook 2003 works fine, and I am getting messages, so I am
> indeedd
> accessng the Internet.
>
> However, when I open my IE 7.0, it shows a URL, but nothing on the screen
> nor toolbars.
>
> I looked at programs/explorer/and found iexplore.exe. I click
> iexplore.exe
> and nothing happens.
>
> Any suggestions to how I can get my IE 7.0 browser to access the Internet?
>
> Steve

 

[Steve]

Re: Lost IE - No access to internet with IE 7.0 - Outlook is working

Sorry, my Windows Versions is XP

Control Panel, Add or Remove Programs, shows only Windows Internet Explorer
and Properties show it is is IE 7.0



"PA Bear [MS MVP]" wrote:

> Shall we guess your Windows version or...?
>
> Steve wrote:
> > Weird happening to my wife's computer.
> >
> > Earlier I had updated Java.
> >
> > Now, my Outlook 2003 works fine, and I am getting messages, so I am
> > indeedd
> > accessng the Internet.
> >
> > However, when I open my IE 7.0, it shows a URL, but nothing on the screen
> > nor toolbars.
> >
> > I looked at programs/explorer/and found iexplore.exe. I click
> > iexplore.exe
> > and nothing happens.
> >
> > Any suggestions to how I can get my IE 7.0 browser to access the Internet?
> >
> > Steve
>
> .
>

 

[PA Bear [MS MVP]]

Re: Lost IE - No access to internet with IE 7.0 - Outlook is working

WinXP SP2 or SP3, Steve?

>> Earlier I had updated Java

Explain, please (e.g., you installed Sun Java JRE v1.6.0_1.

Is Automatic Updates enabled and was the computer fully-patched at Windows
Update when this problem started?

In Windows Explorer, navigate to and right-click on...

CProgram Files\Internet Explorer\IEXPLORE.EXE <=this file

Select Properties | Version (tab): What file version is displayed here
(e.g., v7.0.1234.56789)?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Steve wrote:
> Sorry, my Windows Versions is XP
>
> Control Panel, Add or Remove Programs, shows only Windows Internet
> Explorer
> and Properties show it is is IE 7.0
>
>> Shall we guess your Windows version or...?
>>
>> Steve wrote:
>>> Weird happening to my wife's computer.
>>>
>>> Earlier I had updated Java.
>>>
>>> Now, my Outlook 2003 works fine, and I am getting messages, so I am
>>> indeedd accessng the Internet.
>>>
>>> However, when I open my IE 7.0, it shows a URL, but nothing on the
>>> screen
>>> nor toolbars.
>>>
>>> I looked at programs/explorer/and found iexplore.exe. I click
>>> iexplore.exe and nothing happens.
>>>
>>> Any suggestions to how I can get my IE 7.0 browser to access the
>>> Internet?