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Installing IE8 broke image file associations in Outlook Express

Discussion in 'Internet Explorer' started by Ethan Winer, Mar 31, 2010.

  1. Ethan Winer

    Ethan Winer Flightless Bird

    At YouTube's urging I upgraded my Windows XP SP2 from IE6 to IE8. Now
    when I try to view an attached JPG or GIF file in Outlook Express 6,
    nothing happens. The file associations are still set to Windows
    Picture and Fax Viewer, and double-clicking a JPG or GIF file from
    Windows Explorer still works. But the association is ignored in OE6.
    Nothing I have tried so far has fixed this. Before I uninstall IE8, is
    there a known fix for this bug?

    --Ethan
     
  2. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Is IE8 configured as your default Browser?

    Why isn't WinXP SP3 installed yet?

    . About IE7 & IE8 and Windows XP Service Pack 3
    http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx

    . Note: Extended Support for WinXP (x86) SP2 ends on 13 July 2010. After
    that date, computers running WinXP (x86) SP2 will NOT be offered any further
    critical security updates, Automatic Updates will not work, and Windows
    Update website will not be accessible until SP3 is installed.

    . What does it mean if my version of Windows is no longer supported?
    http://windows.microsoft.com/en-us/windows/help/what-does-end-of-support-mean

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Were any of these applications running
    in the background when you installed IE8?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Ethan Winer wrote:
    > At YouTube's urging I upgraded my Windows XP SP2 from IE6 to IE8. Now
    > when I try to view an attached JPG or GIF file in Outlook Express 6,
    > nothing happens. The file associations are still set to Windows
    > Picture and Fax Viewer, and double-clicking a JPG or GIF file from
    > Windows Explorer still works. But the association is ignored in OE6.
    > Nothing I have tried so far has fixed this. Before I uninstall IE8, is
    > there a known fix for this bug?
    >
    > --Ethan
     
  3. Ethan Winer

    Ethan Winer Flightless Bird

    Thanks for replying Robear.

    > Is IE8 configured as your default Browser?


    No, I use Firefox as my default, with no ActiveX or any other plug-
    ins. This way I can browse anywhere safely. When I need to go to
    YouTube etc I launch IE manually.

    > Why isn't WinXP SP3 installed yet?


    I believe in "If it ain't broke don't fix it," and other than this new
    problem my system works perfectly. My PC is finely tuned for editing
    audio and video, with all unneeded background programs disabled.

    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than Defender)?
    > What third-party firewall (if any)? Were any of these applications running
    > in the background when you installed IE8?


    I don't have any such software running or even installed. I'm behind a
    hardware firewall, so between the firewall and no plug-ins in Firefox,
    I'm very safe with no anti-virus or anti-spyware software.

    Note that all other attachments seem to open okay. It's only JPG and
    GIF files that are ignored.

    If I change the default program for viewing JPG and GIF files to be
    IE8, then I can view images from within OE. But I don't want to use IE
    to view images because I rely on the ability of Windows Picture and
    Fax Viewer to easily resize using the mouse scroll wheel. I often get
    very large photos from people unskilled in photo editing, so it's
    convenient to view them with Windows Picture and Fax Viewer since it
    resizes images automatically.

    Thanks again for any advice you might have.

    --Ethan
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    > I believe in "If it ain't broke don't fix it," and other than this new
    > problem my system works perfectly [without SP3 installed]...
    > I'm very safe with no anti-virus or anti-spyware software.


    Uh-huh...

    Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then format the HDD & do a clean install of
    Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
    fix this!

    HOW TO do a clean install of WinXP: See
    http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
    http://support.microsoft.com/kb/978307

    After the clean install, you'll have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a local network (i.e., other computers) and
    before using a flash drive or SDCard that isn't brand-new or hasn't been
    freshly formatted:

    4 steps to help protect your new computer before you go online
    http://www.microsoft.com/security/pypc.aspx

    Other helpful references include:

    HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
    (after a clean install)
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

    HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
    clean install)
    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

    Tip: After getting the computer fully-patched, download/install KB971029
    manually: http://support.microsoft.com/kb/971029

    NB: Any Norton or McAfee free-trial that came preinstalled on the computer
    when you bought it will be reinstalled (but invalid) when Windows is
    reinstalled. You MUST uninstall the free-trial and download/run the
    appropriate removal tool before installing any updates, Windows Service
    Packs or IE upgrades and before installing your new anti-virus application
    (which will require WinXP SP3 to be installed).

    Norton Removal Tool
    ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer Products Removal Tool
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Also see:

    Risks & Benefits of P2P file sharing
    http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx

    Steps To Help Prevent Spyware
    http://www.microsoft.com/security/spyware/prevent.aspx

    Steps to Help Prevent Computer Worms
    http://www.microsoft.com/security/worms/prevent.aspx

    Avoid Rogue Security Software!
    http://www.microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

    Repost: Extended Support for WinXP (x86) SP2 ends on 13 July 2010. After
    that date, computers running WinXP (x86) SP2 will NOT be offered any further
    critical security updates, Automatic Updates will not work, and Windows
    Update website will not be accessible until SP3 is installed.

    What does it mean if my version of Windows is no longer supported?
    http://windows.microsoft.com/en-us/windows/help/what-does-end-of-support-mean
    --
    ~PA Bear

    Ethan Winer wrote:
    > Thanks for replying Robear.
    >
    >> Is IE8 configured as your default Browser?

    >
    > No, I use Firefox as my default, with no ActiveX or any other plug-
    > ins. This way I can browse anywhere safely. When I need to go to
    > YouTube etc I launch IE manually.
    >
    >> Why isn't WinXP SP3 installed yet?

    >
    > I believe in "If it ain't broke don't fix it," and other than this new
    > problem my system works perfectly. My PC is finely tuned for editing
    > audio and video, with all unneeded background programs disabled.
    >
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)? Were any of these
    >> applications running in the background when you installed IE8?

    >
    > I don't have any such software running or even installed. I'm behind a
    > hardware firewall, so between the firewall and no plug-ins in Firefox,
    > I'm very safe with no anti-virus or anti-spyware software.
    >
    > Note that all other attachments seem to open okay. It's only JPG and
    > GIF files that are ignored.
    >
    > If I change the default program for viewing JPG and GIF files to be
    > IE8, then I can view images from within OE. But I don't want to use IE
    > to view images because I rely on the ability of Windows Picture and
    > Fax Viewer to easily resize using the mouse scroll wheel. I often get
    > very large photos from people unskilled in photo editing, so it's
    > convenient to view them with Windows Picture and Fax Viewer since it
    > resizes images automatically.
    >
    > Thanks again for any advice you might have.
    >
    > --Ethan
     
  5. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Ethan Winer" <blow_166@hotmail.com> wrote in message
    news:deda5b6a-1422-4840-aae5-ac77aff9ffd8@q15g2000yqj.googlegroups.com...
    > At YouTube's urging I upgraded my Windows XP SP2 from IE6 to IE8. Now
    > when I try to view an attached JPG or GIF file in Outlook Express 6,
    > nothing happens.



    Details? Attached how? Hint: use Ctrl-F3 to check.

    Can you drag the attachments to an already opened viewer and have them
    rendered then?

    BTW .jpg and .gif could be rendered by IE instead. .tif can't be
    rendered by IE in XP.


    > The file associations are still set to Windows
    > Picture and Fax Viewer, and double-clicking a JPG or GIF file from
    > Windows Explorer still works. But the association is ignored in OE6.


    > Nothing I have tried so far has fixed this. Before I uninstall IE8, is
    > there a known fix for this bug?


    What bug? IMO you don't know enough yet about your symptoms. You could
    use ProcMon to try to see what is happening.

    FWIW I think you have some non-standard file type associations, so you could
    try changing them to defaults. E.g. I would try Run...

    regsvr32.exe /n /i ieframe.dll

    to do that.


    HTH

    Robert Aldwinckle
    ---
     
  6. Ethan Winer

    Ethan Winer Flightless Bird

    Thanks for the advice guys. I'm not going to do a full install of
    Windows just for this. However, I could restore using the Ghost backup
    image I made a few months ago. My C: partition has only Windows and
    programs, no data, so a full restore is fast and painless. But
    amazingly, today image attachments open correctly. Go figure.

    Robert, by "attached" I mean images attached manually in the same way
    a Word doc or Zip file would be attached to an email. I have OE set to
    display all emails as plain text unless I hit Alt-Shift-H to display
    as HTML. I can use Alt-Shift-H to view images attached to a non-HTML
    email, but if the images are very large they extend off the screen
    which is a nuisance to use the scroll bars.

    --Ethan
     
  7. Robert Aldwinckle

    Robert Aldwinckle Flightless Bird

    "Ethan Winer" <blow_166@hotmail.com> wrote in message
    news:de6c3ada-4cc2-409e-bb9c-5d3cead817ee@e7g2000yqf.googlegroups.com...

    > Robert, by "attached" I mean images attached manually in the same way
    > a Word doc or Zip file would be attached to an email. I have OE set to
    > display all emails as plain text



    which is when you could drag attachments to accepting apps.


    ---
     

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