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incorrect product key

Discussion in 'Microsoft Office' started by vampybubbles2, Feb 7, 2010.

  1. vampybubbles2

    vampybubbles2 Flightless Bird

    upgraded from trial to full office excel, computer needed rebooting days
    later and now activation code wont work, tried ringing microsoft and was
    asked for an ID code what is this?
     
  2. dgmacmi

    dgmacmi Flightless Bird

    "vampybubbles2" <vampybubbles2@discussions.microsoft.com> wrote in message
    news:9952B869-8EA1-4BF6-9C14-D87B1BBB105A@microsoft.com...
    > upgraded from trial to full office excel, computer needed rebooting days
    > later and now activation code wont work, tried ringing microsoft and was
    > asked for an ID code what is this?


    The ID Code is the Product ID number. How you find the Product ID varies
    with version of Office you are using {help if you supplied}.

    The following applies to all versions of Office that included Outlook or
    OneNote as an application included with your Office version. Open either
    Outlook or OneNote and go to Help, About. You will find the Product ID
    toward the bottom of the About Window. These directions also apply to
    Outlook and OneNote that were installed as separate applications from your
    Office installation. However, the resulting Product ID will not be the same
    as the Product ID for Office.

    For Office 2007, open Word {or Excel etc} and click on the Office Icon.
    Click on the Word Options button. Select Resources and than select About.
    The About windows will include the Office Product ID.

    Don
     
  3. Peter Foldes

    Peter Foldes Flightless Bird

    Did you uninstall the Trial and the Activation Assistant before installing retail
    version of any Office product

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "vampybubbles2" <vampybubbles2@discussions.microsoft.com> wrote in message
    news:9952B869-8EA1-4BF6-9C14-D87B1BBB105A@microsoft.com...
    > upgraded from trial to full office excel, computer needed rebooting days
    > later and now activation code wont work, tried ringing microsoft and was
    > asked for an ID code what is this?
     

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