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IE8 install issue with Comodo

Discussion in 'Internet Explorer' started by Jay-T, Jan 5, 2010.

  1. Jay-T

    Jay-T Flightless Bird

    I have just finished spending DAYS trying to solve a problem I was having
    re-installing Internet Explorer 8 on a computer I have at work. It turned
    out that the problem was that I had to completely UNINSTALL Comodo before I
    could get the re-install of IE8 to work. I'm just passing on the info here
    in case something similar happens to anyone else.

    First, the story, and then the bottom line.

    Here's what happened:

    I was trying to figure out why the computer was running slowly. The
    computer is a Dell Dimension 3000 with Windows XP Professional on it. It
    has a 2.79 GHz processor and 2 GB of RAM. A second computer at work is
    identical except it has 1.25 GB of RAM instead of 2 GB. But, the 2 GB RAM
    computer was running much slower than the other one. Both computers are
    stand alone individual computers and are not networked together or connected
    to any network. Both computers have virtually identical software with
    identical programs running at startup. Both computers have Microsoft System
    Essentials (MSE) and Comodo (firewall only) installed, and both have
    Carbonite backup running in the background. Both computers have QuickBooks
    2009 running on them which requires IE8 in order to function correctly.

    After trying every type of malware and antivirus scan I could think of,
    including Super AntiSpyware, Malware Bytes AntiMalware, and MSE with nothing
    found, I started thinking that maybe the problem had something to do with an
    IE8 plug-in or add-on. So, I started messing around with those settings and
    managed to do something wrong that somehow caused IE8 to stop working. I
    eventually decided to uninstall and re-install IE8.

    I've been spending days trying to get the IE8 to re-install and work. I
    tried everything I could find on the Internet that was suggested --
    all of the the fixes, all of the uninstall and re-install techniques, "clean
    boot" techniques, changing the "theme", etc. None of those things worked.
    Each time, the end result was that when I would re-install and then run IE8,
    I would at first get a modified IE8 screen (with the "File, Tools, etc."
    toolbar missing) and it would just say "connecting" but nothing would
    happen. After that, all it would do is flash an IE8 screen for 1/2 a second
    and then close. I tried having no programs such as Comodo, MSE,
    and Carbonite run on startup, and that didn't work. I tried uninstalling
    MSE because I couldn't figure out how to shut it down, and that didn't work.
    I tried closing ("exiting") Comodo, and that didn't work. Then finally I
    tried completely uninstalling Comodo -- and that solved the problem.

    BOTTOM LINE: Apparently, when re-installing IE8 on a computer that is
    running Windows XP Professional, one must completely UNINSTALL Comodo or the
    IE8 re-install will not work.
     
  2. rob^_^

    rob^_^ Flightless Bird

    Hi Jay,

    When you uninstall an IE version your antivirus software will detect that
    the version of the IExplore.exe has changed and block it from running.

    Well behaved anti-virus software will at least tell you this and put up a
    message asking if you want to allow the new version to run.

    Don't you love computers! (WOFT)

    Thanks for the feedback. Its another sad story that hopefully other users
    may avoid having read your post.

    You may like to CC your post to Comodo support and let them know also.

    Regards.

    "Jay-T" <Jay-T@eytiohgf.ghj> wrote in message
    news:hi0r53$dmq$1@news.eternal-september.org...
    > I have just finished spending DAYS trying to solve a problem I was having
    > re-installing Internet Explorer 8 on a computer I have at work. It turned
    > out that the problem was that I had to completely UNINSTALL Comodo before
    > I
    > could get the re-install of IE8 to work. I'm just passing on the info
    > here
    > in case something similar happens to anyone else.
    >
    > First, the story, and then the bottom line.
    >
    > Here's what happened:
    >
    > I was trying to figure out why the computer was running slowly. The
    > computer is a Dell Dimension 3000 with Windows XP Professional on it. It
    > has a 2.79 GHz processor and 2 GB of RAM. A second computer at work is
    > identical except it has 1.25 GB of RAM instead of 2 GB. But, the 2 GB RAM
    > computer was running much slower than the other one. Both computers are
    > stand alone individual computers and are not networked together or
    > connected
    > to any network. Both computers have virtually identical software with
    > identical programs running at startup. Both computers have Microsoft
    > System
    > Essentials (MSE) and Comodo (firewall only) installed, and both have
    > Carbonite backup running in the background. Both computers have
    > QuickBooks
    > 2009 running on them which requires IE8 in order to function correctly.
    >
    > After trying every type of malware and antivirus scan I could think of,
    > including Super AntiSpyware, Malware Bytes AntiMalware, and MSE with
    > nothing
    > found, I started thinking that maybe the problem had something to do with
    > an
    > IE8 plug-in or add-on. So, I started messing around with those settings
    > and
    > managed to do something wrong that somehow caused IE8 to stop working. I
    > eventually decided to uninstall and re-install IE8.
    >
    > I've been spending days trying to get the IE8 to re-install and work. I
    > tried everything I could find on the Internet that was suggested --
    > all of the the fixes, all of the uninstall and re-install techniques,
    > "clean
    > boot" techniques, changing the "theme", etc. None of those things worked.
    > Each time, the end result was that when I would re-install and then run
    > IE8,
    > I would at first get a modified IE8 screen (with the "File, Tools, etc."
    > toolbar missing) and it would just say "connecting" but nothing would
    > happen. After that, all it would do is flash an IE8 screen for 1/2 a
    > second
    > and then close. I tried having no programs such as Comodo, MSE,
    > and Carbonite run on startup, and that didn't work. I tried uninstalling
    > MSE because I couldn't figure out how to shut it down, and that didn't
    > work.
    > I tried closing ("exiting") Comodo, and that didn't work. Then finally I
    > tried completely uninstalling Comodo -- and that solved the problem.
    >
    > BOTTOM LINE: Apparently, when re-installing IE8 on a computer that is
    > running Windows XP Professional, one must completely UNINSTALL Comodo or
    > the
    > IE8 re-install will not work.
    >
    >
     
  3. Jay-T

    Jay-T Flightless Bird

    Thanks. I just posted it on the

    Comodo Internet Security - CIS
    Bug Report - CIS
    GUI / Miscellaneous / Other Bugs

    forum.

    rob^_^ wrote:
    > Hi Jay,
    >
    > When you uninstall an IE version your antivirus software will detect
    > that the version of the IExplore.exe has changed and block it from
    > running.
    >
    > Well behaved anti-virus software will at least tell you this and put
    > up a message asking if you want to allow the new version to run.
    >
    > Don't you love computers! (WOFT)
    >
    > Thanks for the feedback. Its another sad story that hopefully other
    > users may avoid having read your post.
    >
    > You may like to CC your post to Comodo support and let them know also.
    >
    > Regards.
    >
    > "Jay-T" <Jay-T@eytiohgf.ghj> wrote in message
    > news:hi0r53$dmq$1@news.eternal-september.org...
    >> I have just finished spending DAYS trying to solve a problem I was
    >> having re-installing Internet Explorer 8 on a computer I have at
    >> work. It turned out that the problem was that I had to completely
    >> UNINSTALL Comodo before I
    >> could get the re-install of IE8 to work. I'm just passing on the
    >> info here
    >> in case something similar happens to anyone else.
    >>
    >> First, the story, and then the bottom line.
    >>
    >> Here's what happened:
    >>
    >> I was trying to figure out why the computer was running slowly. The
    >> computer is a Dell Dimension 3000 with Windows XP Professional on
    >> it. It has a 2.79 GHz processor and 2 GB of RAM. A second
    >> computer at work is identical except it has 1.25 GB of RAM instead
    >> of 2 GB. But, the 2 GB RAM computer was running much slower than
    >> the other one. Both computers are stand alone individual computers
    >> and are not networked together or connected
    >> to any network. Both computers have virtually identical software
    >> with identical programs running at startup. Both computers have
    >> Microsoft System
    >> Essentials (MSE) and Comodo (firewall only) installed, and both have
    >> Carbonite backup running in the background. Both computers have
    >> QuickBooks
    >> 2009 running on them which requires IE8 in order to function
    >> correctly.
    >>
    >> After trying every type of malware and antivirus scan I could think
    >> of, including Super AntiSpyware, Malware Bytes AntiMalware, and MSE
    >> with nothing
    >> found, I started thinking that maybe the problem had something to do
    >> with an
    >> IE8 plug-in or add-on. So, I started messing around with those
    >> settings and
    >> managed to do something wrong that somehow caused IE8 to stop
    >> working. I eventually decided to uninstall and re-install IE8.
    >>
    >> I've been spending days trying to get the IE8 to re-install and
    >> work. I tried everything I could find on the Internet that was
    >> suggested --
    >> all of the the fixes, all of the uninstall and re-install techniques,
    >> "clean
    >> boot" techniques, changing the "theme", etc. None of those things
    >> worked. Each time, the end result was that when I would re-install
    >> and then run IE8,
    >> I would at first get a modified IE8 screen (with the "File, Tools,
    >> etc." toolbar missing) and it would just say "connecting" but
    >> nothing would happen. After that, all it would do is flash an IE8
    >> screen for 1/2 a second
    >> and then close. I tried having no programs such as Comodo, MSE,
    >> and Carbonite run on startup, and that didn't work. I tried
    >> uninstalling MSE because I couldn't figure out how to shut it down,
    >> and that didn't work.
    >> I tried closing ("exiting") Comodo, and that didn't work. Then
    >> finally I tried completely uninstalling Comodo -- and that solved
    >> the problem.
    >>
    >> BOTTOM LINE: Apparently, when re-installing IE8 on a computer that
    >> is running Windows XP Professional, one must completely UNINSTALL
    >> Comodo or the
    >> IE8 re-install will not work.
     

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