Hi Pete,
It looks like a canned response... It is very hard to distill an answer to
written questions when you are not looking over someone's' shoulder. Also
like a Govt. dept. it is hard to get a straight answer from large companies.
Who knows where Comcast have their call center. The lines of communication
between their Support ppl and developers are probably non-existent.
I would not worry about it... just if you have any more problems with IE8,
then test by running in noAddons mode. The Comcast toolbar (if installed)
will be a likely candidate.
mmm... there are some issues with it..
http://www.comcast.net/toolbar3/
It is using Google Search services and Instant Email alerts..... perhaps it
would work with IE8 better if you place *.google.com and *.comcast.net in
your Trusted Sites Zone.
Regards.
"petejule" <petejule@discussions.microsoft.com> wrote in message
news:EF8FB5E9-8FE8-401D-B775-7AC170E191C9@microsoft.com...
> Okay, so here is what Comcast wrote back to me,
>
> "Thank you for contacting Comcast Email Support. My name is Amelito and I
> understand you want to know about our Universal Installer program. I can
> certainly understand the importance and inconvenience of this matter and I
> can understand how you feel. Rest assured that your concern will be taken
> cared of.
>
> As of this moment some features of our Comcast services may or may not
> work
> with Internet Explorer 8. I would suggest that you switch to a lower
> version
> of Internet Explorer to be able to use your installer program. I do
> apologize
> for the inconvenience."
>
> Some fix! If I hear back from them with anything more concrete, I'll post
> it.
>
> Pete
>
> "petejule" wrote:
>
>> Hi Rob,
>>
>> I have sent a message to Comcast about this issue. I will post their
>> response when I hear back from them.
>>
>> Pete
>>
>> "rob" wrote:
>>
>> > Hi Pete,
>> >
>> > We have had a few posts about their toolbar also. You may like to check
>> > with
>> > their support also if they are recommending an update also.
>> >
>> > Regards.
>> >
>> > "petejule" <petejule@discussions.microsoft.com> wrote in message
>> > news:B064287C-859A-4440-818B-5120D591E65A@microsoft.com...
>> > >
>> > >
>> > > "petejule" wrote:
>> > >
>> > >>
>> > >>
>> > >> "VanguardLH" wrote:
>> > >>
>> > >> > LazyCat wrote:
>> > >> >
>> > >> > > I've been getting an annoying message for some time now when I
>> > >> > > first
>> > >> > > start my
>> > >> > > computer (it appears early on, when the desktop and toolbar are
>> > >> > > first
>> > >> > > loading). It looks like this: Windows Internet Explorer
>> > >> > > X Cannot find 'file//'. Make sure
>> > >> > > the
>> > >> > > path or
>> > >> > > Internet address is
>> > >> > >
>> > >> > > correct.
>> > >> > >
>> > >> > > It doesn't seem to be causing any trouble, but I have to delete
>> > >> > > it
>> > >> > > every
>> > >> > > time I start my computer. Any ideas? Thanks
>> > >> >
>> > >> > And just why would an instance of Internet Explorer be loading on
>> > >> > Windows
>> > >> > startup (AND your login) unless *you* created a startup item that
>> > >> > loads
>> > >> > IE?
>> > >> > If you did not add IE as a startup item (in the Startup group or
>> > >> > Run
>> > >> > registry key) then you should be suspicious as to why it is
>> > >> > getting
>> > >> > loaded
>> > >> > when you log into your Windows account. Use msconfig.exe or
>> > >> > SysInternals'
>> > >> > AutoRuns to check your startup list.
>> > >> >
>> > >> > So, did you recently uninstall some malware? Often the removal of
>> > >> > malware
>> > >> > leaves behind remnants. The malware might not be there anymore
>> > >> > but
>> > >> > some of
>> > >> > its effects may be.
>> > >> > .
>> > >> > So i've been getting exactly the same message as my computer
>> > >> > starts up.
>> > >> > I'm running XP Home. I followed the above recommendations, but i
>> > >> > could
>> > >> > not find IE8 in the start-up list. This message does not affect
>> > >> > performance, it's just annoying to have to click on the error
>> > >> > window
>> > >> > EVERY time I start up the computer. What exactly should I be
>> > >> > looking
>> > >> > for in the startup tab?
>> > >>
>> > >> Thanks!!
>> > >
>> > > Hey Folks, I found the answer on Computing.net where there is a
>> > > discussion
>> > > thread about exactly the same topic. Apparently Comcast's Universal
>> > > Installer
>> > > is the culprit. The thread suggested that it be uninstalled from the
>> > > Control
>> > > Panel rather than turning it off in the startup tab of msconfig.
>> > > Anyway, i
>> > > uninstalled Comcast universal Installer, and , "presto!", no more
>> > > error
>> > > message. Think I'm gonna sign off now and give Comcast a piece o' my
>> > > mind
>> > > right now!
>> > >
>