Hello Robert,
VolkerD mentioned that the problem does not occur with other programs or the
operating system itself. It only occurs when he is running IE 8.
So in his previous posts he already established that it is *not* the OS that
has the problem but that the problem only occurs when IE 8 is running
regardless of what other programs he may or may not be running in the
foreground.
He mentioned that he uses Roboform which I know assigns its own browser hot
keys. I have asked that he go into the Options menu of Roboform and disable
this feature and see if the problem persists.
I also asked him to try running the browser without add-ons and see if the
problem disappears.
He has not replied yet to say whether either of my suggestions helped or
not. So I will assume either he hasn't seen my latest post or he hasn't had
a chance to try my suggestions or reply back yet.
If you can find any other suggestions for his problem related to conflicts
with IE 8 and other add-ons that might interfere with his keyboard
assignments, I am sure VolkerD would appreciate it very much, because if my
suggestions don't work, I am out of any other suggestions but to contact
Microsoft and let them know of the problem so they can provide a patch.
I do agree though that it is always a good idea to state the brand of
computer and its specs as well as the OS and other software being used
besides the one in question. It does usually help get at solutions a little
quicker.
--
Peace,
Jeffrey W. Bowen
Remove NO SPAM entries from email address to send personal email.
Please post replies of successes or failures so we all can benefit from each
others' experiences.
"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:u7Rzr15nKHA.3664@TK2MSFTNGP04.phx.gbl...
>
> "VolkerD" <VolkerD@discussions.microsoft.com> wrote in message
> news:1CDC9CB3-9F50-4425-9D37-E63D17941350@microsoft.com...
>> Hello Jeffrey,
>>
>> thanks again for your reply.
>>
>> I was not quite precise when I described how my keyboard is connected -
>> it
>> is indeed (and has always been) connected to the PS2 (=keyboard) port and
>> to
>> the USB port.
>
>
> Always disclose your OS when you are looking for help. ; }
>
> FWIW I have a Microsoft Internet keyboard (PS2) with IntelliType 7.0
> and a Microsoft Wireless keyboard with Intellitype 7.0 working on
> XPsp3, VistaSP2, and W7rc, and the same wireless keyboard working
> on a W7 Tablet with whatever default software it has in it. All OS have
> IE8 installed and all those combinations allow the function keys, e.g.
> Home
> and Mail button, etc to work as expected.
>
> So I suspect you will find that there is some other interference operating
> in your case which you will have to diagnose using clean-boot
> troubleshooting
> techniques.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>> My mouse (Logitech G9) is (and has always been) connected to
>> one of the USB ports on the keyboard. This configuration has never
>> changed,
>> and both the keyboard and the mouse (including the forward/back
>> navigation
>> buttons on the mouse also under IE) are working flawlessly.
>>
>> Normally I use IE (because there are several plugins that I do not want
>> to
>> miss, especially RoboForm and the Quero toolbar), bu I also use Opera,
>> and in
>> Opera all the special keys including Internet navigation are working
>> without
>> problem (as long as IE is not running in the background!).
>>
>> That is why I am reasonably sure that the problem is connected with some
>> "keyboard hook" that has become integrated in IE, probably by one of the
>> more
>> recent security updates.
>>
>> I would be grateful for any other help.
>> Best wishes
>> VolkerD
>>
>>
>
>