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I got help here before

S

Stinkweed

Flightless Bird
This doesn't necessarily come under Win. 7 but maybe it does. I received an
email and I can't delete it. When I left or right click it the computer
freezes it. I can not go to edit and use the delete either. If it is
highlighted it freezes the computer.

I am in Windows 7.general Outlook Express. Please is there anyone here that
can help me get rid of this email or tell me where to go to find out how to
get rid of it. Nothing like this has ever happened before. The email is a
video I think and the name of it is 72 virgins. I have not opened it I just
want to get it out so my computer quits freezing up on me. I tried looking
up a search for the file and the search comes up empty.

--
"I believe that friends are quiet Angels who lift
us to our feet when our wings have trouble remembering how to fly"
 
N

Nil

Flightless Bird
On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
alt.windows7.general:

> I am in Windows 7.general Outlook Express.

How can that be? Outlook Express is not available for Windows 7.

> The email is a video I think and the name of it
> is 72 virgins. I have not opened it I just want to get it out so
> my computer quits freezing up on me.

Try shutting of your anti-virus protection. Be extra careful to NOT
accidentally open the message. Try it in Safe Mode.
 
S

Stinkweed

Flightless Bird
At the top of the screen on the left side it says
alt.windows7.general-outlook express. But your right, I had forgot I got
this computer because it has XP on it. My mistake. I don't know how to
make it go to safe mode. Question though, why would I turn the virus
protection off. The person that sent it to me, my brother, said it did
nothing to his computer.

"Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
news:Xns9D84E6150677Cnilch1@130.133.4.11...
> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
> alt.windows7.general:
>
>> I am in Windows 7.general Outlook Express.
>
> How can that be? Outlook Express is not available for Windows 7.
>
>> The email is a video I think and the name of it
>> is 72 virgins. I have not opened it I just want to get it out so
>> my computer quits freezing up on me.
>
> Try shutting of your anti-virus protection. Be extra careful to NOT
> accidentally open the message. Try it in Safe Mode.
 
N

Nil

Flightless Bird
On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
alt.windows7.general:

> At the top of the screen on the left side it says
> alt.windows7.general-outlook express.

What??? The top of what screen? No matter what, Outlook Express has
not been available with new operating systems since about 2006. Some
people have manually copied it over from and XP system, but I would
think you would remember if you had done that.

Outlook Express will probably not run correctly on Windows 7 even if
you can get it to run at all. This may be one of the things that
won't work.

> I don't know how to make it go to safe mode.

http://www.google.com/search?&q=windows+7+safe+mode

http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode

> Question though, why would I turn the virus protection off.

Turn it off temporarily in case the anti-virus is interfering with
the deletion operation.
 
G

Gene E. Bloch

Flightless Bird
On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:

> This doesn't necessarily come under Win. 7 but maybe it does. I received an
> email and I can't delete it. When I left or right click it the computer
> freezes it. I can not go to edit and use the delete either. If it is
> highlighted it freezes the computer.
>
> I am in Windows 7.general Outlook Express. Please is there anyone here that
> can help me get rid of this email or tell me where to go to find out how to
> get rid of it. Nothing like this has ever happened before. The email is a
> video I think and the name of it is 72 virgins. I have not opened it I just
> want to get it out so my computer quits freezing up on me. I tried looking
> up a search for the file and the search comes up empty.

In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
off), configure your e-mail program to show only the folder and header
panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
view). This will keep you from accidentally opening the e-mail. That is
probably in the View menu (I have no copy of Outlook Express to look at and
I haven't used it for quite a few years).

Based on what you said about Safe Mode, I would recommend getting an
experienced friend over to help you.

--
Gene E. Bloch (Stumbling Bloch)
 
A

Andrew

Flightless Bird
"Gene E. Bloch" <not-me@other.invalid> wrote in message
news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
> On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
>
>> This doesn't necessarily come under Win. 7 but maybe it does. I received
>> an
>> email and I can't delete it. When I left or right click it the computer
>> freezes it. I can not go to edit and use the delete either. If it is
>> highlighted it freezes the computer.
>>
>> I am in Windows 7.general Outlook Express. Please is there anyone here
>> that
>> can help me get rid of this email or tell me where to go to find out how
>> to
>> get rid of it. Nothing like this has ever happened before. The email is
>> a
>> video I think and the name of it is 72 virgins. I have not opened it I
>> just
>> want to get it out so my computer quits freezing up on me. I tried
>> looking
>> up a search for the file and the search comes up empty.
>
> In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
> off), configure your e-mail program to show only the folder and header
> panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
> view). This will keep you from accidentally opening the e-mail. That is
> probably in the View menu (I have no copy of Outlook Express to look at
> and
> I haven't used it for quite a few years).
>
> Based on what you said about Safe Mode, I would recommend getting an
> experienced friend over to help you.
>
> --
> Gene E. Bloch (Stumbling Bloch)

Most email providers also have a web based email page.
Try logging into that and deleting the email.
It won't do you any good if the message has already been fully downloaded,
however.
My bet is it's freezing while it's downloading the video, you could always
leave it on that message for a half hour and see if that clears it up. (ie.
let it download the video.)
--
Andrew
 
K

KCB

Flightless Bird
"Stinkweed" <stinkweed@cricket.net> wrote in message
news:1YidnejlXfpQRGDWnZ2dnUVZ_jydnZ2d@giganews.com...
> This doesn't necessarily come under Win. 7 but maybe it does. I received
> an email and I can't delete it. When I left or right click it the
> computer freezes it. I can not go to edit and use the delete either. If
> it is highlighted it freezes the computer.
>
> I am in Windows 7.general Outlook Express. Please is there anyone here
> that can help me get rid of this email or tell me where to go to find out
> how to get rid of it. Nothing like this has ever happened before. The
> email is a video I think and the name of it is 72 virgins. I have not
> opened it I just want to get it out so my computer quits freezing up on
> me. I tried looking up a search for the file and the search comes up
> empty.
>
> --
> "I believe that friends are quiet Angels who lift
> us to our feet when our wings have trouble remembering how to fly"
>

Stinkweed, you don't have windows7. What that shows you, at the top of the
screen, is the newsgroup you're in, and the program you are running it in,
hence alt.windows7.general - Outlook Express. You need to configure Outlook
Express to not open your message in the preview pane when you have it
selected. Then it can probably be deleted.

Click on Tools, then select Options. Click the Read tab. Clear the
checkbox (uncheck) next to Automatically download message when viewing in
the Preview Pane. Click OK. Now, try deleting your unwanted message. If
that doesn't work, you can go back to the same Tools/Options/Read Tab, and
put a check in the box next to Read all messages in plain text. This will
prevent HTML (or other code) from running when you have selected a message.
If you like receiving html coded messages, then switch it back after you've
deleted the problem. Or, you can leave it checked and when you get a
message that uses html, just click the View Menu and select ..This message
in HTML. You'll need to do it for every message separately.

You will not be able to find the message file by searching for it in
Windows, because Outlook Express uses message stores that actually hold all
your messages, that are in the same folder, in one file. Inbox.dbx would be
the name of the file containing all the messages in your inbox. Outbox.dbx
would contain all the messages in the outbox, etc...

By the way, there are numerous Outlook Express groups that could have
probably helped you quicker, and some people on here get in a tizzy about
off-topic posts.
 
C

Camper

Flightless Bird
"Stinkweed" <stinkweed@cricket.net> wrote in message
news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
> At the top of the screen on the left side it says
> alt.windows7.general-outlook express. But your right, I had forgot I got
> this computer because it has XP on it. My mistake. I don't know how to
> make it go to safe mode. Question though, why would I turn the virus
> protection off. The person that sent it to me, my brother, said it did
> nothing to his computer.
>
> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
> news:Xns9D84E6150677Cnilch1@130.133.4.11...
>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
>> alt.windows7.general:
>>
>>> I am in Windows 7.general Outlook Express.
>>
>> How can that be? Outlook Express is not available for Windows 7.
>>
>>> The email is a video I think and the name of it
>>> is 72 virgins. I have not opened it I just want to get it out so
>>> my computer quits freezing up on me.
>>
>> Try shutting of your anti-virus protection. Be extra careful to NOT
>> accidentally open the message. Try it in Safe Mode.
>

If you have already tried to delete the pose just close your news client.
When you open your news client again hopefully it should be deleted.

Camper.
 
F

Fred

Flightless Bird
"Stinkweed" <stinkweed@cricket.net> wrote in message
news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
> At the top of the screen on the left side it says
> alt.windows7.general-outlook express. But your right, I had forgot I got
> this computer because it has XP on it. My mistake. I don't know how to
> make it go to safe mode. Question though, why would I turn the virus
> protection off. The person that sent it to me, my brother, said it did
> nothing to his computer.
>
> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
> news:Xns9D84E6150677Cnilch1@130.133.4.11...
>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
>> alt.windows7.general:
>>
>>> I am in Windows 7.general Outlook Express.


That's this newsgroup. Go to start/search/search all files and folders
(make sure you include all hidden files) search for inbox.dbx and delete all
the entries it finds. First move all the inbox emails you want to keep to a
new folder or you'll lose them too.
 
B

Bob

Flightless Bird
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm




"Gene E. Bloch" <not-me@other.invalid> wrote in message
news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
> On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
>
>> This doesn't necessarily come under Win. 7 but maybe it does. I received
>> an
>> email and I can't delete it. When I left or right click it the computer
>> freezes it. I can not go to edit and use the delete either. If it is
>> highlighted it freezes the computer.
>>
>> I am in Windows 7.general Outlook Express. Please is there anyone here
>> that
>> can help me get rid of this email or tell me where to go to find out how
>> to
>> get rid of it. Nothing like this has ever happened before. The email is
>> a
>> video I think and the name of it is 72 virgins. I have not opened it I
>> just
>> want to get it out so my computer quits freezing up on me. I tried
>> looking
>> up a search for the file and the search comes up empty.
>
> In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
> off), configure your e-mail program to show only the folder and header
> panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
> view). This will keep you from accidentally opening the e-mail. That is
> probably in the View menu (I have no copy of Outlook Express to look at
> and
> I haven't used it for quite a few years).
>
> Based on what you said about Safe Mode, I would recommend getting an
> experienced friend over to help you.
>
> --
> Gene E. Bloch (Stumbling Bloch)
 
P

Patrick Keenan

Flightless Bird
"Fred" <reg@parachute.nit.nz> wrote in message
news:htldpa$j0n$1@news.eternal-september.org...
>
> "Stinkweed" <stinkweed@cricket.net> wrote in message
> news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
>> At the top of the screen on the left side it says
>> alt.windows7.general-outlook express. But your right, I had forgot I got
>> this computer because it has XP on it. My mistake. I don't know how to
>> make it go to safe mode. Question though, why would I turn the virus
>> protection off. The person that sent it to me, my brother, said it did
>> nothing to his computer.
>>
>> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
>> news:Xns9D84E6150677Cnilch1@130.133.4.11...
>>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
>>> alt.windows7.general:
>>>
>>>> I am in Windows 7.general Outlook Express.
>
>
> That's this newsgroup. Go to start/search/search all files and folders
> (make sure you include all hidden files) search for inbox.dbx and delete
> all the entries it finds. First move all the inbox emails you want to keep
> to a new folder or you'll lose them too.

You can also just rename that file (perhaps to something like
"bad_inbox.dbx"), if you want to keep the potential to fix the problem. OE
will have to be closed, and will re-create a new, empty inbox.dbx.

You can move the renamed file to another folder, restart OE, add a folder
with the appropriate name (to make the entry in folders.dbx), then re-close
OE and copy the renamed file over the newly made and empty one. On
restart, the original mails - and their risks - will be available as they
were.

-pk


>
>
 
S

Stinkweed

Flightless Bird
I have tried a few of the things that you all have said to do and had
already tried some of the other things. I'm not real knowledgeable about
computers so will have to try and get someone else to help me. Thank each
and everyone of you for your help.


"Gene E. Bloch" <not-me@other.invalid> wrote in message
news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
> On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
>
>> This doesn't necessarily come under Win. 7 but maybe it does. I received
>> an
>> email and I can't delete it. When I left or right click it the computer
>> freezes it. I can not go to edit and use the delete either. If it is
>> highlighted it freezes the computer.
>>
>> I am in Windows 7.general Outlook Express. Please is there anyone here
>> that
>> can help me get rid of this email or tell me where to go to find out how
>> to
>> get rid of it. Nothing like this has ever happened before. The email is
>> a
>> video I think and the name of it is 72 virgins. I have not opened it I
>> just
>> want to get it out so my computer quits freezing up on me. I tried
>> looking
>> up a search for the file and the search comes up empty.
>
> In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
> off), configure your e-mail program to show only the folder and header
> panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
> view). This will keep you from accidentally opening the e-mail. That is
> probably in the View menu (I have no copy of Outlook Express to look at
> and
> I haven't used it for quite a few years).
>
> Based on what you said about Safe Mode, I would recommend getting an
> experienced friend over to help you.
>
> --
> Gene E. Bloch (Stumbling Bloch)
 
S

Stinkweed

Flightless Bird
OK, I tried this Fred, I went to start looked for files and folders and
wrote what you said to say in the search I also added look for hidden
folders and it come up empty. I must have done something wrong but I don't
know what.

"Fred" <reg@parachute.nit.nz> wrote in message
news:htldpa$j0n$1@news.eternal-september.org...
>
> "Stinkweed" <stinkweed@cricket.net> wrote in message
> news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
>> At the top of the screen on the left side it says
>> alt.windows7.general-outlook express. But your right, I had forgot I got
>> this computer because it has XP on it. My mistake. I don't know how to
>> make it go to safe mode. Question though, why would I turn the virus
>> protection off. The person that sent it to me, my brother, said it did
>> nothing to his computer.
>>
>> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
>> news:Xns9D84E6150677Cnilch1@130.133.4.11...
>>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
>>> alt.windows7.general:
>>>
>>>> I am in Windows 7.general Outlook Express.
>
>
> That's this newsgroup. Go to start/search/search all files and folders
> (make sure you include all hidden files) search for inbox.dbx and delete
> all the entries it finds. First move all the inbox emails you want to keep
> to a new folder or you'll lose them too.
>
 
S

Stinkweed

Flightless Bird
I checked all the things you suggested and they were all already set on the
computer. Thanks for your suggestions though.

"KCB" <bcgc_qc@hootmail.com> wrote in message
news:htktfm$5e9$1@news.eternal-september.org...
>
> "Stinkweed" <stinkweed@cricket.net> wrote in message
> news:1YidnejlXfpQRGDWnZ2dnUVZ_jydnZ2d@giganews.com...
>> This doesn't necessarily come under Win. 7 but maybe it does. I received
>> an email and I can't delete it. When I left or right click it the
>> computer freezes it. I can not go to edit and use the delete either. If
>> it is highlighted it freezes the computer.
>>
>> I am in Windows 7.general Outlook Express. Please is there anyone here
>> that can help me get rid of this email or tell me where to go to find out
>> how to get rid of it. Nothing like this has ever happened before. The
>> email is a video I think and the name of it is 72 virgins. I have not
>> opened it I just want to get it out so my computer quits freezing up on
>> me. I tried looking up a search for the file and the search comes up
>> empty.
>>
>> --
>> "I believe that friends are quiet Angels who lift
>> us to our feet when our wings have trouble remembering how to fly"
>>
>
> Stinkweed, you don't have windows7. What that shows you, at the top of
> the screen, is the newsgroup you're in, and the program you are running it
> in, hence alt.windows7.general - Outlook Express. You need to configure
> Outlook Express to not open your message in the preview pane when you have
> it selected. Then it can probably be deleted.
>
> Click on Tools, then select Options. Click the Read tab. Clear the
> checkbox (uncheck) next to Automatically download message when viewing in
> the Preview Pane. Click OK. Now, try deleting your unwanted message. If
> that doesn't work, you can go back to the same Tools/Options/Read Tab, and
> put a check in the box next to Read all messages in plain text. This will
> prevent HTML (or other code) from running when you have selected a
> message. If you like receiving html coded messages, then switch it back
> after you've deleted the problem. Or, you can leave it checked and when
> you get a message that uses html, just click the View Menu and select
> ..This message in HTML. You'll need to do it for every message
> separately.
>
> You will not be able to find the message file by searching for it in
> Windows, because Outlook Express uses message stores that actually hold
> all your messages, that are in the same folder, in one file. Inbox.dbx
> would be the name of the file containing all the messages in your inbox.
> Outbox.dbx would contain all the messages in the outbox, etc...
>
> By the way, there are numerous Outlook Express groups that could have
> probably helped you quicker, and some people on here get in a tizzy about
> off-topic posts.
 
G

Gene E. Bloch

Flightless Bird
On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:

> Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
>
> http://[URL suppressed]

Aside from not agreeing with the site's analysis of the risk, I was
confronted with a political ad asking me to give PG&E the ability to block
municipalities from competing with PG&E. Interesting.

--
Gene E. Bloch (Stumbling Bloch)
 
B

Bob

Flightless Bird
You might want to check out this site.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

BTW I have never seen a political ad at the previous link I posted.

"Gene E. Bloch" <not-me@other.invalid> wrote in message
news:59qaxjjxf612.1cg5u5z283oif.dlg@40tude.net...
> On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:
>
>> Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
>>
>> http://[URL suppressed]
>
> Aside from not agreeing with the site's analysis of the risk, I was
> confronted with a political ad asking me to give PG&E the ability to block
> municipalities from competing with PG&E. Interesting.
>
> --
> Gene E. Bloch (Stumbling Bloch)
 
F

Fred

Flightless Bird
"Stinkweed" <stinkweed@cricket.net> wrote in message
news:8ZGdnfCEI4zVfmLWnZ2dnUVZ_v-dnZ2d@giganews.com...
> OK, I tried this Fred, I went to start looked for files and folders and
> wrote what you said to say in the search I also added look for hidden
> folders and it come up empty. I must have done something wrong but I
> don't know what.
>
> "Fred" <reg@parachute.nit.nz> wrote in message
> news:htldpa$j0n$1@news.eternal-september.org...
>>
>> "Stinkweed" <stinkweed@cricket.net> wrote in message
>> news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
>>> At the top of the screen on the left side it says
>>> alt.windows7.general-outlook express. But your right, I had forgot I
>>> got this computer because it has XP on it. My mistake. I don't know
>>> how to make it go to safe mode. Question though, why would I turn the
>>> virus protection off. The person that sent it to me, my brother, said
>>> it did nothing to his computer.
>>>
>>> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
>>> news:Xns9D84E6150677Cnilch1@130.133.4.11...
>>>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
>>>> alt.windows7.general:
>>>>
>>>>> I am in Windows 7.general Outlook Express.
>>
>>
>> That's this newsgroup. Go to start/search/search all files and folders
>> (make sure you include all hidden files) search for inbox.dbx and delete
>> all the entries it finds. First move all the inbox emails you want to
>> keep to a new folder or you'll lose them too.
>>
>
>
Try again and make sure you type -inbox.dbx no spaces.
 
G

Gene E. Bloch

Flightless Bird
On Fri, 28 May 2010 20:14:32 -0400, Bob wrote:

> You might want to check out this site.
> http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>
> BTW I have never seen a political ad at the previous link I posted.

Probably they post a random selection. Anyone who pays gets to display an
ad :)

> "Gene E. Bloch" <not-me@other.invalid> wrote in message
> news:59qaxjjxf612.1cg5u5z283oif.dlg@40tude.net...
>> On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:
>>
>>> Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
>>>
>>> http://[URL suppressed]
>>
>> Aside from not agreeing with the site's analysis of the risk, I was
>> confronted with a political ad asking me to give PG&E the ability to block
>> municipalities from competing with PG&E. Interesting.
>>
>> --
>> Gene E. Bloch (Stumbling Bloch)


--
Gene E. Bloch (Stumbling Bloch)
 
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