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I got help here before

Discussion in 'Windows 7' started by Stinkweed, May 26, 2010.

  1. Stinkweed

    Stinkweed Flightless Bird

    This doesn't necessarily come under Win. 7 but maybe it does. I received an
    email and I can't delete it. When I left or right click it the computer
    freezes it. I can not go to edit and use the delete either. If it is
    highlighted it freezes the computer.

    I am in Windows 7.general Outlook Express. Please is there anyone here that
    can help me get rid of this email or tell me where to go to find out how to
    get rid of it. Nothing like this has ever happened before. The email is a
    video I think and the name of it is 72 virgins. I have not opened it I just
    want to get it out so my computer quits freezing up on me. I tried looking
    up a search for the file and the search comes up empty.

    --
    "I believe that friends are quiet Angels who lift
    us to our feet when our wings have trouble remembering how to fly"
     
  2. Nil

    Nil Flightless Bird

    On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    alt.windows7.general:

    > I am in Windows 7.general Outlook Express.


    How can that be? Outlook Express is not available for Windows 7.

    > The email is a video I think and the name of it
    > is 72 virgins. I have not opened it I just want to get it out so
    > my computer quits freezing up on me.


    Try shutting of your anti-virus protection. Be extra careful to NOT
    accidentally open the message. Try it in Safe Mode.
     
  3. Stinkweed

    Stinkweed Flightless Bird

    At the top of the screen on the left side it says
    alt.windows7.general-outlook express. But your right, I had forgot I got
    this computer because it has XP on it. My mistake. I don't know how to
    make it go to safe mode. Question though, why would I turn the virus
    protection off. The person that sent it to me, my brother, said it did
    nothing to his computer.

    "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    news:Xns9D84E6150677Cnilch1@130.133.4.11...
    > On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    > alt.windows7.general:
    >
    >> I am in Windows 7.general Outlook Express.

    >
    > How can that be? Outlook Express is not available for Windows 7.
    >
    >> The email is a video I think and the name of it
    >> is 72 virgins. I have not opened it I just want to get it out so
    >> my computer quits freezing up on me.

    >
    > Try shutting of your anti-virus protection. Be extra careful to NOT
    > accidentally open the message. Try it in Safe Mode.
     
  4. Nil

    Nil Flightless Bird

    On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    alt.windows7.general:

    > At the top of the screen on the left side it says
    > alt.windows7.general-outlook express.


    What??? The top of what screen? No matter what, Outlook Express has
    not been available with new operating systems since about 2006. Some
    people have manually copied it over from and XP system, but I would
    think you would remember if you had done that.

    Outlook Express will probably not run correctly on Windows 7 even if
    you can get it to run at all. This may be one of the things that
    won't work.

    > I don't know how to make it go to safe mode.


    http://www.google.com/search?&q=windows+7+safe+mode

    http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode

    > Question though, why would I turn the virus protection off.


    Turn it off temporarily in case the anti-virus is interfering with
    the deletion operation.
     
  5. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:

    > This doesn't necessarily come under Win. 7 but maybe it does. I received an
    > email and I can't delete it. When I left or right click it the computer
    > freezes it. I can not go to edit and use the delete either. If it is
    > highlighted it freezes the computer.
    >
    > I am in Windows 7.general Outlook Express. Please is there anyone here that
    > can help me get rid of this email or tell me where to go to find out how to
    > get rid of it. Nothing like this has ever happened before. The email is a
    > video I think and the name of it is 72 virgins. I have not opened it I just
    > want to get it out so my computer quits freezing up on me. I tried looking
    > up a search for the file and the search comes up empty.


    In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
    off), configure your e-mail program to show only the folder and header
    panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
    view). This will keep you from accidentally opening the e-mail. That is
    probably in the View menu (I have no copy of Outlook Express to look at and
    I haven't used it for quite a few years).

    Based on what you said about Safe Mode, I would recommend getting an
    experienced friend over to help you.

    --
    Gene E. Bloch (Stumbling Bloch)
     
  6. Andrew

    Andrew Flightless Bird

    "Gene E. Bloch" <not-me@other.invalid> wrote in message
    news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
    > On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
    >
    >> This doesn't necessarily come under Win. 7 but maybe it does. I received
    >> an
    >> email and I can't delete it. When I left or right click it the computer
    >> freezes it. I can not go to edit and use the delete either. If it is
    >> highlighted it freezes the computer.
    >>
    >> I am in Windows 7.general Outlook Express. Please is there anyone here
    >> that
    >> can help me get rid of this email or tell me where to go to find out how
    >> to
    >> get rid of it. Nothing like this has ever happened before. The email is
    >> a
    >> video I think and the name of it is 72 virgins. I have not opened it I
    >> just
    >> want to get it out so my computer quits freezing up on me. I tried
    >> looking
    >> up a search for the file and the search comes up empty.

    >
    > In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
    > off), configure your e-mail program to show only the folder and header
    > panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
    > view). This will keep you from accidentally opening the e-mail. That is
    > probably in the View menu (I have no copy of Outlook Express to look at
    > and
    > I haven't used it for quite a few years).
    >
    > Based on what you said about Safe Mode, I would recommend getting an
    > experienced friend over to help you.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)


    Most email providers also have a web based email page.
    Try logging into that and deleting the email.
    It won't do you any good if the message has already been fully downloaded,
    however.
    My bet is it's freezing while it's downloading the video, you could always
    leave it on that message for a half hour and see if that clears it up. (ie.
    let it download the video.)
    --
    Andrew
     
  7. KCB

    KCB Flightless Bird

    "Stinkweed" <stinkweed@cricket.net> wrote in message
    news:1YidnejlXfpQRGDWnZ2dnUVZ_jydnZ2d@giganews.com...
    > This doesn't necessarily come under Win. 7 but maybe it does. I received
    > an email and I can't delete it. When I left or right click it the
    > computer freezes it. I can not go to edit and use the delete either. If
    > it is highlighted it freezes the computer.
    >
    > I am in Windows 7.general Outlook Express. Please is there anyone here
    > that can help me get rid of this email or tell me where to go to find out
    > how to get rid of it. Nothing like this has ever happened before. The
    > email is a video I think and the name of it is 72 virgins. I have not
    > opened it I just want to get it out so my computer quits freezing up on
    > me. I tried looking up a search for the file and the search comes up
    > empty.
    >
    > --
    > "I believe that friends are quiet Angels who lift
    > us to our feet when our wings have trouble remembering how to fly"
    >


    Stinkweed, you don't have windows7. What that shows you, at the top of the
    screen, is the newsgroup you're in, and the program you are running it in,
    hence alt.windows7.general - Outlook Express. You need to configure Outlook
    Express to not open your message in the preview pane when you have it
    selected. Then it can probably be deleted.

    Click on Tools, then select Options. Click the Read tab. Clear the
    checkbox (uncheck) next to Automatically download message when viewing in
    the Preview Pane. Click OK. Now, try deleting your unwanted message. If
    that doesn't work, you can go back to the same Tools/Options/Read Tab, and
    put a check in the box next to Read all messages in plain text. This will
    prevent HTML (or other code) from running when you have selected a message.
    If you like receiving html coded messages, then switch it back after you've
    deleted the problem. Or, you can leave it checked and when you get a
    message that uses html, just click the View Menu and select ..This message
    in HTML. You'll need to do it for every message separately.

    You will not be able to find the message file by searching for it in
    Windows, because Outlook Express uses message stores that actually hold all
    your messages, that are in the same folder, in one file. Inbox.dbx would be
    the name of the file containing all the messages in your inbox. Outbox.dbx
    would contain all the messages in the outbox, etc...

    By the way, there are numerous Outlook Express groups that could have
    probably helped you quicker, and some people on here get in a tizzy about
    off-topic posts.
     
  8. Camper

    Camper Flightless Bird

    "Stinkweed" <stinkweed@cricket.net> wrote in message
    news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
    > At the top of the screen on the left side it says
    > alt.windows7.general-outlook express. But your right, I had forgot I got
    > this computer because it has XP on it. My mistake. I don't know how to
    > make it go to safe mode. Question though, why would I turn the virus
    > protection off. The person that sent it to me, my brother, said it did
    > nothing to his computer.
    >
    > "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    > news:Xns9D84E6150677Cnilch1@130.133.4.11...
    >> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    >> alt.windows7.general:
    >>
    >>> I am in Windows 7.general Outlook Express.

    >>
    >> How can that be? Outlook Express is not available for Windows 7.
    >>
    >>> The email is a video I think and the name of it
    >>> is 72 virgins. I have not opened it I just want to get it out so
    >>> my computer quits freezing up on me.

    >>
    >> Try shutting of your anti-virus protection. Be extra careful to NOT
    >> accidentally open the message. Try it in Safe Mode.

    >


    If you have already tried to delete the pose just close your news client.
    When you open your news client again hopefully it should be deleted.

    Camper.
     
  9. Fred

    Fred Flightless Bird

    "Stinkweed" <stinkweed@cricket.net> wrote in message
    news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
    > At the top of the screen on the left side it says
    > alt.windows7.general-outlook express. But your right, I had forgot I got
    > this computer because it has XP on it. My mistake. I don't know how to
    > make it go to safe mode. Question though, why would I turn the virus
    > protection off. The person that sent it to me, my brother, said it did
    > nothing to his computer.
    >
    > "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    > news:Xns9D84E6150677Cnilch1@130.133.4.11...
    >> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    >> alt.windows7.general:
    >>
    >>> I am in Windows 7.general Outlook Express.



    That's this newsgroup. Go to start/search/search all files and folders
    (make sure you include all hidden files) search for inbox.dbx and delete all
    the entries it finds. First move all the inbox emails you want to keep to a
    new folder or you'll lose them too.
     
  10. Bob

    Bob Flightless Bird

    Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail

    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm




    "Gene E. Bloch" <not-me@other.invalid> wrote in message
    news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
    > On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
    >
    >> This doesn't necessarily come under Win. 7 but maybe it does. I received
    >> an
    >> email and I can't delete it. When I left or right click it the computer
    >> freezes it. I can not go to edit and use the delete either. If it is
    >> highlighted it freezes the computer.
    >>
    >> I am in Windows 7.general Outlook Express. Please is there anyone here
    >> that
    >> can help me get rid of this email or tell me where to go to find out how
    >> to
    >> get rid of it. Nothing like this has ever happened before. The email is
    >> a
    >> video I think and the name of it is 72 virgins. I have not opened it I
    >> just
    >> want to get it out so my computer quits freezing up on me. I tried
    >> looking
    >> up a search for the file and the search comes up empty.

    >
    > In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
    > off), configure your e-mail program to show only the folder and header
    > panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
    > view). This will keep you from accidentally opening the e-mail. That is
    > probably in the View menu (I have no copy of Outlook Express to look at
    > and
    > I haven't used it for quite a few years).
    >
    > Based on what you said about Safe Mode, I would recommend getting an
    > experienced friend over to help you.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)
     
  11. Patrick Keenan

    Patrick Keenan Flightless Bird

    "Fred" <reg@parachute.nit.nz> wrote in message
    news:htldpa$j0n$1@news.eternal-september.org...
    >
    > "Stinkweed" <stinkweed@cricket.net> wrote in message
    > news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
    >> At the top of the screen on the left side it says
    >> alt.windows7.general-outlook express. But your right, I had forgot I got
    >> this computer because it has XP on it. My mistake. I don't know how to
    >> make it go to safe mode. Question though, why would I turn the virus
    >> protection off. The person that sent it to me, my brother, said it did
    >> nothing to his computer.
    >>
    >> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    >> news:Xns9D84E6150677Cnilch1@130.133.4.11...
    >>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    >>> alt.windows7.general:
    >>>
    >>>> I am in Windows 7.general Outlook Express.

    >
    >
    > That's this newsgroup. Go to start/search/search all files and folders
    > (make sure you include all hidden files) search for inbox.dbx and delete
    > all the entries it finds. First move all the inbox emails you want to keep
    > to a new folder or you'll lose them too.


    You can also just rename that file (perhaps to something like
    "bad_inbox.dbx"), if you want to keep the potential to fix the problem. OE
    will have to be closed, and will re-create a new, empty inbox.dbx.

    You can move the renamed file to another folder, restart OE, add a folder
    with the appropriate name (to make the entry in folders.dbx), then re-close
    OE and copy the renamed file over the newly made and empty one. On
    restart, the original mails - and their risks - will be available as they
    were.

    -pk


    >
    >
     
  12. Stinkweed

    Stinkweed Flightless Bird

    I have tried a few of the things that you all have said to do and had
    already tried some of the other things. I'm not real knowledgeable about
    computers so will have to try and get someone else to help me. Thank each
    and everyone of you for your help.


    "Gene E. Bloch" <not-me@other.invalid> wrote in message
    news:1dhk1tstdjfun.xh7720qxhix2.dlg@40tude.net...
    > On Wed, 26 May 2010 21:32:44 -0500, Stinkweed wrote:
    >
    >> This doesn't necessarily come under Win. 7 but maybe it does. I received
    >> an
    >> email and I can't delete it. When I left or right click it the computer
    >> freezes it. I can not go to edit and use the delete either. If it is
    >> highlighted it freezes the computer.
    >>
    >> I am in Windows 7.general Outlook Express. Please is there anyone here
    >> that
    >> can help me get rid of this email or tell me where to go to find out how
    >> to
    >> get rid of it. Nothing like this has ever happened before. The email is
    >> a
    >> video I think and the name of it is 72 virgins. I have not opened it I
    >> just
    >> want to get it out so my computer quits freezing up on me. I tried
    >> looking
    >> up a search for the file and the search comes up empty.

    >
    > In addition to Nil's advice (BTW, I'm also skeptical about turning the AV
    > off), configure your e-mail program to show only the folder and header
    > panes, not the bodies of e-mail (i.e., a two-pane view, not a three-pane
    > view). This will keep you from accidentally opening the e-mail. That is
    > probably in the View menu (I have no copy of Outlook Express to look at
    > and
    > I haven't used it for quite a few years).
    >
    > Based on what you said about Safe Mode, I would recommend getting an
    > experienced friend over to help you.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)
     
  13. Stinkweed

    Stinkweed Flightless Bird

    OK, I tried this Fred, I went to start looked for files and folders and
    wrote what you said to say in the search I also added look for hidden
    folders and it come up empty. I must have done something wrong but I don't
    know what.

    "Fred" <reg@parachute.nit.nz> wrote in message
    news:htldpa$j0n$1@news.eternal-september.org...
    >
    > "Stinkweed" <stinkweed@cricket.net> wrote in message
    > news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
    >> At the top of the screen on the left side it says
    >> alt.windows7.general-outlook express. But your right, I had forgot I got
    >> this computer because it has XP on it. My mistake. I don't know how to
    >> make it go to safe mode. Question though, why would I turn the virus
    >> protection off. The person that sent it to me, my brother, said it did
    >> nothing to his computer.
    >>
    >> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    >> news:Xns9D84E6150677Cnilch1@130.133.4.11...
    >>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    >>> alt.windows7.general:
    >>>
    >>>> I am in Windows 7.general Outlook Express.

    >
    >
    > That's this newsgroup. Go to start/search/search all files and folders
    > (make sure you include all hidden files) search for inbox.dbx and delete
    > all the entries it finds. First move all the inbox emails you want to keep
    > to a new folder or you'll lose them too.
    >
     
  14. Stinkweed

    Stinkweed Flightless Bird

    I checked all the things you suggested and they were all already set on the
    computer. Thanks for your suggestions though.

    "KCB" <bcgc_qc@hootmail.com> wrote in message
    news:htktfm$5e9$1@news.eternal-september.org...
    >
    > "Stinkweed" <stinkweed@cricket.net> wrote in message
    > news:1YidnejlXfpQRGDWnZ2dnUVZ_jydnZ2d@giganews.com...
    >> This doesn't necessarily come under Win. 7 but maybe it does. I received
    >> an email and I can't delete it. When I left or right click it the
    >> computer freezes it. I can not go to edit and use the delete either. If
    >> it is highlighted it freezes the computer.
    >>
    >> I am in Windows 7.general Outlook Express. Please is there anyone here
    >> that can help me get rid of this email or tell me where to go to find out
    >> how to get rid of it. Nothing like this has ever happened before. The
    >> email is a video I think and the name of it is 72 virgins. I have not
    >> opened it I just want to get it out so my computer quits freezing up on
    >> me. I tried looking up a search for the file and the search comes up
    >> empty.
    >>
    >> --
    >> "I believe that friends are quiet Angels who lift
    >> us to our feet when our wings have trouble remembering how to fly"
    >>

    >
    > Stinkweed, you don't have windows7. What that shows you, at the top of
    > the screen, is the newsgroup you're in, and the program you are running it
    > in, hence alt.windows7.general - Outlook Express. You need to configure
    > Outlook Express to not open your message in the preview pane when you have
    > it selected. Then it can probably be deleted.
    >
    > Click on Tools, then select Options. Click the Read tab. Clear the
    > checkbox (uncheck) next to Automatically download message when viewing in
    > the Preview Pane. Click OK. Now, try deleting your unwanted message. If
    > that doesn't work, you can go back to the same Tools/Options/Read Tab, and
    > put a check in the box next to Read all messages in plain text. This will
    > prevent HTML (or other code) from running when you have selected a
    > message. If you like receiving html coded messages, then switch it back
    > after you've deleted the problem. Or, you can leave it checked and when
    > you get a message that uses html, just click the View Menu and select
    > ..This message in HTML. You'll need to do it for every message
    > separately.
    >
    > You will not be able to find the message file by searching for it in
    > Windows, because Outlook Express uses message stores that actually hold
    > all your messages, that are in the same folder, in one file. Inbox.dbx
    > would be the name of the file containing all the messages in your inbox.
    > Outbox.dbx would contain all the messages in the outbox, etc...
    >
    > By the way, there are numerous Outlook Express groups that could have
    > probably helped you quicker, and some people on here get in a tizzy about
    > off-topic posts.
     
  15. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:

    > Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
    >
    > http://[URL suppressed]


    Aside from not agreeing with the site's analysis of the risk, I was
    confronted with a political ad asking me to give PG&E the ability to block
    municipalities from competing with PG&E. Interesting.

    --
    Gene E. Bloch (Stumbling Bloch)
     
  16. Bob

    Bob Flightless Bird

    You might want to check out this site.
    http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

    BTW I have never seen a political ad at the previous link I posted.

    "Gene E. Bloch" <not-me@other.invalid> wrote in message
    news:59qaxjjxf612.1cg5u5z283oif.dlg@40tude.net...
    > On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:
    >
    >> Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
    >>
    >> http://[URL suppressed]

    >
    > Aside from not agreeing with the site's analysis of the risk, I was
    > confronted with a political ad asking me to give PG&E the ability to block
    > municipalities from competing with PG&E. Interesting.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)
     
  17. Fred

    Fred Flightless Bird

    "Stinkweed" <stinkweed@cricket.net> wrote in message
    news:8ZGdnfCEI4zVfmLWnZ2dnUVZ_v-dnZ2d@giganews.com...
    > OK, I tried this Fred, I went to start looked for files and folders and
    > wrote what you said to say in the search I also added look for hidden
    > folders and it come up empty. I must have done something wrong but I
    > don't know what.
    >
    > "Fred" <reg@parachute.nit.nz> wrote in message
    > news:htldpa$j0n$1@news.eternal-september.org...
    >>
    >> "Stinkweed" <stinkweed@cricket.net> wrote in message
    >> news:H6qdnZEpM4PIQGDWnZ2dnUVZ_rSdnZ2d@giganews.com...
    >>> At the top of the screen on the left side it says
    >>> alt.windows7.general-outlook express. But your right, I had forgot I
    >>> got this computer because it has XP on it. My mistake. I don't know
    >>> how to make it go to safe mode. Question though, why would I turn the
    >>> virus protection off. The person that sent it to me, my brother, said
    >>> it did nothing to his computer.
    >>>
    >>> "Nil" <rednoise@REMOVETHIScomcast.net> wrote in message
    >>> news:Xns9D84E6150677Cnilch1@130.133.4.11...
    >>>> On 26 May 2010, "Stinkweed" <stinkweed@cricket.net> wrote in
    >>>> alt.windows7.general:
    >>>>
    >>>>> I am in Windows 7.general Outlook Express.

    >>
    >>
    >> That's this newsgroup. Go to start/search/search all files and folders
    >> (make sure you include all hidden files) search for inbox.dbx and delete
    >> all the entries it finds. First move all the inbox emails you want to
    >> keep to a new folder or you'll lose them too.
    >>

    >
    >

    Try again and make sure you type -inbox.dbx no spaces.
     
  18. Gene E. Bloch

    Gene E. Bloch Flightless Bird

    On Fri, 28 May 2010 20:14:32 -0400, Bob wrote:

    > You might want to check out this site.
    > http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
    >
    > BTW I have never seen a political ad at the previous link I posted.


    Probably they post a random selection. Anyone who pays gets to display an
    ad :)

    > "Gene E. Bloch" <not-me@other.invalid> wrote in message
    > news:59qaxjjxf612.1cg5u5z283oif.dlg@40tude.net...
    >> On Thu, 27 May 2010 14:19:50 -0400, Bob wrote:
    >>
    >>> Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
    >>>
    >>> http://[URL suppressed]

    >>
    >> Aside from not agreeing with the site's analysis of the risk, I was
    >> confronted with a political ad asking me to give PG&E the ability to block
    >> municipalities from competing with PG&E. Interesting.
    >>
    >> --
    >> Gene E. Bloch (Stumbling Bloch)



    --
    Gene E. Bloch (Stumbling Bloch)
     

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