HP Recovery

[Sparky]

A friend has installed some ransom ware on his computer, and is locked out.

It's an HP that came with Vista installed , and we used a Win 7 upgrade to
Win 7 / 32 bit.

Rather than try to deal with the crap , I'd rather start from scratch.

My question is Do we have to restore to Vista and then re run the Win 7
upgrade again , or can I put the Win 7 upgrade disc in and re install from
there ? ( preferable a clean install). I realize it will erase all the data
, but we probably don't have much choice. So far he hasn't been able to
provide the name of the offending program.

TIA

 

[Roy Smith]

On 9/18/2010 5:09 PM, Sparky wrote:
> A friend has installed some ransom ware on his computer, and is locked out.
>
> It's an HP that came with Vista installed , and we used a Win 7 upgrade
> to Win 7 / 32 bit.
>
> Rather than try to deal with the crap , I'd rather start from scratch.
>
> My question is Do we have to restore to Vista and then re run the Win 7
> upgrade again , or can I put the Win 7 upgrade disc in and re install
> from there ? ( preferable a clean install). I realize it will erase all
> the data , but we probably don't have much choice. So far he hasn't been
> able to provide the name of the offending program.

Sure you can just use the Win7 Upgrade disk to do a clean install.
Though you may have to do the install twice to satisfy the previous
windows version that the installer looks for.


--

Roy Smith
Windows 7 Professional
Thunderbird 3.1.4
Saturday, September 18, 2010 5:233 PM

 

[philo]

On 09/18/2010 05:09 PM, Sparky wrote:
> A friend has installed some ransom ware on his computer, and is locked out.
>
> It's an HP that came with Vista installed , and we used a Win 7 upgrade
> to Win 7 / 32 bit.
>
> Rather than try to deal with the crap , I'd rather start from scratch.
>
> My question is Do we have to restore to Vista and then re run the Win 7
> upgrade again , or can I put the Win 7 upgrade disc in and re install
> from there ? ( preferable a clean install). I realize it will erase all
> the data , but we probably don't have much choice. So far he hasn't been
> able to provide the name of the offending program.
>
> TIA



actually

you can boot to safe mode and remove it from there
it's not too hard