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HP LaserJet 3380 driver only works at low resolution

D

Dave

Flightless Bird
"SC Tom" <sc@tom.net> wrote in message
news:qiNkn.16698$mn6.11569@newsfe07.iad...
>
> "Dave" <davidj92@wowway.com> wrote in message
> news:x8-dnRYHmM1y3A7WnZ2dnUVZ_hCdnZ2d@sigecom.net...
>>
>>
>> "SC Tom" <sc@tom.net> wrote in message
>> news:U4skn.24679$sx5.24056@newsfe16.iad...
>>>
>>> "Dave" <davidj92@wowway.com> wrote in message
>>> news:dN-dnd5iFctMPwzWnZ2dnUVZ_hidnZ2d@sigecom.net...
>>>>
>>>>
>>>> "Win7" <Win7@theinternet.com> wrote in message
>>>> news:8OLjn.11114$pv.10099@news-server.bigpond.net.au...
>>>>> "SC Tom",
>>>>>
>>>>> all you've done is whinge and provide excuses.
>>>>>
>>>>> At least Trev has provided a workaround...
>>>>>
>>>>>
>>>>
>>>> Mind sharing what the workaround is so all the people who tried to help
>>>> you can benefit too?
>>>> Thanks,
>>>> Dave
>>>>>
>>>
>>> " Use the XP one then Right click the setup exe . Compatibility tab ,
>>> install
>>> in compatibility mode pick XP sp 3 "
>>>
>>> --
>>> SC Tom
>>>
>>>
>> Thanks, I made a note of that. I have an HP printer I'm having trouble
>> with but I managed to get HP to send me a disc with latest software and
>> drivers. Hopefully when it gets here it will solve my printer problems.
>> Dave
>
> Are the drivers on the disc going to be different than the downloadable
> ones?
> --
> SC Tom
>
They wouldn't say yes or no, they would only tell me they are the latest
drivers they have available for my printer under Win7, I was talking to
corporate at that time though instead of support. They were being a lot more
helpful than support so I didn't want to get too pushy.
On my laptop I ran an uninstall utility they have on support page to get rid
of any corrupted stuff, then ran the downloadable and all is well. I printed
a booklet and a double-sided document and it did all of it automatically
after setting it up in the printer settings from the laptop. I ran the
uninstall on my desktop but I'm going to wait for the CD to install there as
I do most of my printing from there and seem to get the most glitches from
there too.
Dave
 
S

SC Tom

Flightless Bird
"Dave" <davidj92@wowway.com> wrote in message
news:Y6ydnYVk_oHXJA7WnZ2dnUVZ_gmdnZ2d@sigecom.net...
>
>
> "SC Tom" <sc@tom.net> wrote in message
> news:qiNkn.16698$mn6.11569@newsfe07.iad...
>>
>> "Dave" <davidj92@wowway.com> wrote in message
>> news:x8-dnRYHmM1y3A7WnZ2dnUVZ_hCdnZ2d@sigecom.net...
>>>
>>>
>>> "SC Tom" <sc@tom.net> wrote in message
>>> news:U4skn.24679$sx5.24056@newsfe16.iad...
>>>>
>>>> "Dave" <davidj92@wowway.com> wrote in message
>>>> news:dN-dnd5iFctMPwzWnZ2dnUVZ_hidnZ2d@sigecom.net...
>>>>>
>>>>>
>>>>> "Win7" <Win7@theinternet.com> wrote in message
>>>>> news:8OLjn.11114$pv.10099@news-server.bigpond.net.au...
>>>>>> "SC Tom",
>>>>>>
>>>>>> all you've done is whinge and provide excuses.
>>>>>>
>>>>>> At least Trev has provided a workaround...
>>>>>>
>>>>>>
>>>>>
>>>>> Mind sharing what the workaround is so all the people who tried to
>>>>> help you can benefit too?
>>>>> Thanks,
>>>>> Dave
>>>>>>
>>>>
>>>> " Use the XP one then Right click the setup exe . Compatibility tab ,
>>>> install
>>>> in compatibility mode pick XP sp 3 "
>>>>
>>>> --
>>>> SC Tom
>>>>
>>>>
>>> Thanks, I made a note of that. I have an HP printer I'm having trouble
>>> with but I managed to get HP to send me a disc with latest software and
>>> drivers. Hopefully when it gets here it will solve my printer problems.
>>> Dave
>>
>> Are the drivers on the disc going to be different than the downloadable
>> ones?
>> --
>> SC Tom
>>
> They wouldn't say yes or no, they would only tell me they are the latest
> drivers they have available for my printer under Win7, I was talking to
> corporate at that time though instead of support. They were being a lot
> more helpful than support so I didn't want to get too pushy.
> On my laptop I ran an uninstall utility they have on support page to get
> rid of any corrupted stuff, then ran the downloadable and all is well. I
> printed a booklet and a double-sided document and it did all of it
> automatically after setting it up in the printer settings from the laptop.
> I ran the uninstall on my desktop but I'm going to wait for the CD to
> install there as I do most of my printing from there and seem to get the
> most glitches from there too.
> Dave
I'm surprised that you got through to corporate. Most of their support (and
everyone else's for that matter) has taken a turn for the worst over the
past few years, that's for sure.
Good luck with the desktop. I hope it works out for you :)
--
SC Tom
 
D

Dave

Flightless Bird
"SC Tom" <sc@tom.net> wrote in message
news:tXQkn.245257$OX4.95804@newsfe25.iad...
>
>
> "Dave" <davidj92@wowway.com> wrote in message
> news:Y6ydnYVk_oHXJA7WnZ2dnUVZ_gmdnZ2d@sigecom.net...
>>
>>
>> "SC Tom" <sc@tom.net> wrote in message
>> news:qiNkn.16698$mn6.11569@newsfe07.iad...
>>>
>>> "Dave" <davidj92@wowway.com> wrote in message
>>> news:x8-dnRYHmM1y3A7WnZ2dnUVZ_hCdnZ2d@sigecom.net...
>>>>
>>>>
>>>> "SC Tom" <sc@tom.net> wrote in message
>>>> news:U4skn.24679$sx5.24056@newsfe16.iad...
>>>>>
>>>>> "Dave" <davidj92@wowway.com> wrote in message
>>>>> news:dN-dnd5iFctMPwzWnZ2dnUVZ_hidnZ2d@sigecom.net...
>>>>>>
>>>>>>
>>>>>> "Win7" <Win7@theinternet.com> wrote in message
>>>>>> news:8OLjn.11114$pv.10099@news-server.bigpond.net.au...
>>>>>>> "SC Tom",
>>>>>>>
>>>>>>> all you've done is whinge and provide excuses.
>>>>>>>
>>>>>>> At least Trev has provided a workaround...
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> Mind sharing what the workaround is so all the people who tried to
>>>>>> help you can benefit too?
>>>>>> Thanks,
>>>>>> Dave
>>>>>>>
>>>>>
>>>>> " Use the XP one then Right click the setup exe . Compatibility tab ,
>>>>> install
>>>>> in compatibility mode pick XP sp 3 "
>>>>>
>>>>> --
>>>>> SC Tom
>>>>>
>>>>>
>>>> Thanks, I made a note of that. I have an HP printer I'm having trouble
>>>> with but I managed to get HP to send me a disc with latest software and
>>>> drivers. Hopefully when it gets here it will solve my printer problems.
>>>> Dave
>>>
>>> Are the drivers on the disc going to be different than the downloadable
>>> ones?
>>> --
>>> SC Tom
>>>
>> They wouldn't say yes or no, they would only tell me they are the latest
>> drivers they have available for my printer under Win7, I was talking to
>> corporate at that time though instead of support. They were being a lot
>> more helpful than support so I didn't want to get too pushy.
>> On my laptop I ran an uninstall utility they have on support page to get
>> rid of any corrupted stuff, then ran the downloadable and all is well. I
>> printed a booklet and a double-sided document and it did all of it
>> automatically after setting it up in the printer settings from the
>> laptop. I ran the uninstall on my desktop but I'm going to wait for the
>> CD to install there as I do most of my printing from there and seem to
>> get the most glitches from there too.
>> Dave
> I'm surprised that you got through to corporate. Most of their support
> (and everyone else's for that matter) has taken a turn for the worst over
> the past few years, that's for sure.
> Good luck with the desktop. I hope it works out for you :)
> --
> SC Tom
>
>

Google's your friend when looking for corporate info--sometimes, not always.
They kept telling me they had to cut back on free service and free software
due to the economy. I kept telling them my printer is still under warranty
and they kept telling me...
=D
Dave
 
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