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HELP-Website says I have IE 6 but I have IE 8

Discussion in 'Internet Explorer' started by Sybarite, May 15, 2010.

  1. Sybarite

    Sybarite Flightless Bird

    I have gone to bank of america website and it says that support will expire
    for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8 installed
    (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8 installed
    also. I am running vista home premium SP2, 32 bit O/S. I have been to others
    websites before that said I did not have IE8 installed but I was not
    concerned because they were not going to block me. Thanks for any help, SY
     
  2. Rob

    Rob Flightless Bird

    Sybarite <Sybarite@discussions.microsoft.com> wrote:
    > I have gone to bank of america website and it says that support will expire
    > for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8 installed
    > (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8 installed
    > also. I am running vista home premium SP2, 32 bit O/S. I have been to others
    > websites before that said I did not have IE8 installed but I was not
    > concerned because they were not going to block me. Thanks for any help, SY


    Check what your user agent is.
    E.g. visit the site http://www.useragentstring.com/
    and see how it analyzes your browser.
    Copy/paste the text field at the top of the page to a reply here, so we
    can see what might be wrong.
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
    Highlight/select all of the red text at the top of the page and copy it to
    your clipboard. (Also scroll down to see if an issue has been detected and a
    possible resolution offered.) Open a reply to this post & paste the contents
    of your clipboard into your reply.

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Sybarite wrote:
    > I have gone to bank of america website and it says that support will
    > expire
    > for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8
    > installed
    > (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8
    > installed
    > also. I am running vista home premium SP2, 32 bit O/S. I have been to
    > others
    > websites before that said I did not have IE8 installed but I was not
    > concerned because they were not going to block me. Thanks for any help, SY
     
  4. Sybarite

    Sybarite Flightless Bird

    Fiddlertool: results
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;
    SIMBAR={177B4739-B5BA-11DC-8134-0019B9735CD4}; Mozilla/4.0 (compatible; MSIE
    6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0;
    ..NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; yie8)
    2 errors noted @ fiddlertool- 1. Long UA warning: userstring longer than 200
    characters 2. Nested UA warning: user agent string corrupted, two instances
    of Mozilla/4.0 toker
    Hope this helps SY

    "PA Bear [MS MVP]" wrote:

    > Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
    > Highlight/select all of the red text at the top of the page and copy it to
    > your clipboard. (Also scroll down to see if an issue has been detected and a
    > possible resolution offered.) Open a reply to this post & paste the contents
    > of your clipboard into your reply.
    >
    > What anti-virus application or security suite is installed and is your
    > subscription current? What anti-spyware applications (other than Defender)?
    > What third-party firewall (if any)?
    >
    > Has a(another) Norton or McAfee application ever been installed on the
    > computer (e.g., a free-trial version that came preinstalled when you bought
    > it)?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > Sybarite wrote:
    > > I have gone to bank of america website and it says that support will
    > > expire
    > > for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8
    > > installed
    > > (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8
    > > installed
    > > also. I am running vista home premium SP2, 32 bit O/S. I have been to
    > > others
    > > websites before that said I did not have IE8 installed but I was not
    > > concerned because they were not going to block me. Thanks for any help, SY

    >
    > .
    >
     
  5. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    And your answers to my other questions, please?

    Sybarite wrote:
    > Fiddlertool: results
    > Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;
    > SIMBAR={177B4739-B5BA-11DC-8134-0019B9735CD4}; Mozilla/4.0 (compatible;
    > MSIE
    > 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC
    > 5.0;
    > .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; yie8)
    > 2 errors noted @ fiddlertool- 1. Long UA warning: userstring longer than
    > 200
    > characters 2. Nested UA warning: user agent string corrupted, two
    > instances
    > of Mozilla/4.0 [token]
    >
    > "PA Bear [MS MVP]" wrote:
    >> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
    >> Highlight/select all of the red text at the top of the page and copy it
    >> to
    >> your clipboard. (Also scroll down to see if an issue has been detected
    >> and
    >> a possible resolution offered.) Open a reply to this post & paste the
    >> contents of your clipboard into your reply.
    >>
    >> What anti-virus application or security suite is installed and is your
    >> subscription current? What anti-spyware applications (other than
    >> Defender)? What third-party firewall (if any)?
    >>
    >> Has a(another) Norton or McAfee application ever been installed on the
    >> computer (e.g., a free-trial version that came preinstalled when you
    >> bought
    >> it)?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> Sybarite wrote:
    >>> I have gone to bank of america website and it says that support will
    >>> expire
    >>> for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8
    >>> installed
    >>> (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8
    >>> installed
    >>> also. I am running vista home premium SP2, 32 bit O/S. I have been to
    >>> others
    >>> websites before that said I did not have IE8 installed but I was not
    >>> concerned because they were not going to block me. Thanks for any help,
    >>> SY

    >>
    >> .
     
  6. Sybarite

    Sybarite Flightless Bird

    AVG 8.5.437 up to date virus database
    Spybot search & destroy 1.6.2.46
    Spybot search & destroy teatimer.exe whenever the computer is on
    McAfee was on the computer when new but I never used the trial or installed
    it. I deleted it with Windows Uninstall.
    SY

    "PA Bear [MS MVP]" wrote:

    > And your answers to my other questions, please?
    >
    > Sybarite wrote:
    > > Fiddlertool: results
    > > Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;
    > > SIMBAR={177B4739-B5BA-11DC-8134-0019B9735CD4}; Mozilla/4.0 (compatible;
    > > MSIE
    > > 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC
    > > 5.0;
    > > .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; yie8)
    > > 2 errors noted @ fiddlertool- 1. Long UA warning: userstring longer than
    > > 200
    > > characters 2. Nested UA warning: user agent string corrupted, two
    > > instances
    > > of Mozilla/4.0 [token]
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
    > >> Highlight/select all of the red text at the top of the page and copy it
    > >> to
    > >> your clipboard. (Also scroll down to see if an issue has been detected
    > >> and
    > >> a possible resolution offered.) Open a reply to this post & paste the
    > >> contents of your clipboard into your reply.
    > >>
    > >> What anti-virus application or security suite is installed and is your
    > >> subscription current? What anti-spyware applications (other than
    > >> Defender)? What third-party firewall (if any)?
    > >>
    > >> Has a(another) Norton or McAfee application ever been installed on the
    > >> computer (e.g., a free-trial version that came preinstalled when you
    > >> bought
    > >> it)?
    > >> --
    > >> ~Robear Dyer (PA Bear)
    > >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>
    > >>
    > >> Sybarite wrote:
    > >>> I have gone to bank of america website and it says that support will
    > >>> expire
    > >>> for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8
    > >>> installed
    > >>> (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8
    > >>> installed
    > >>> also. I am running vista home premium SP2, 32 bit O/S. I have been to
    > >>> others
    > >>> websites before that said I did not have IE8 installed but I was not
    > >>> concerned because they were not going to block me. Thanks for any help,
    > >>> SY
    > >>
    > >> .

    >
    > .
    >
     
  7. philo

    philo Flightless Bird

    On 05/15/2010 04:06 PM, Sybarite wrote:
    > Fiddlertool: results
    > Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;





    This shows you are using Mozilla and I assume Firefox is your default
    browser

    so...just because you have IE8 installed ...that is not going to help you

    you need to actually use it to access the web site in question


    <snip>
     
  8. Rob

    Rob Flightless Bird

    philo <philo@privacy.net> wrote:
    > On 05/15/2010 04:06 PM, Sybarite wrote:
    >> Fiddlertool: results
    >> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;

    >
    >
    >
    >
    > This shows you are using Mozilla and I assume Firefox is your default
    > browser


    No, it does not show this AT ALL!
    It shows that Microsoft is stealing the Mozilla browser name because
    10 years ago some sites would popup a message "please upgrade to the
    Mozilla browser to use this site" when you used another browser, and
    Microsoft did not like this and put Mozilla in their browser name.
    (with "compatible; MSIE x.xx" sneaked behind it)

    Since then, many other browsers have appeared and it really is no longer
    required to do this (let aline with a Mozilla/4.0 version), but Microsoft
    is still doing it.
     
  9. Twayne

    Twayne Flightless Bird

    In news:slrnhuvjrm.1so.nomail@xs8.xs4all.nl,
    Rob <nomail@example.com> typed:
    > philo <philo@privacy.net> wrote:
    >> On 05/15/2010 04:06 PM, Sybarite wrote:
    >>> Fiddlertool: results
    >>> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0;
    >>> Trident/4.0;

    >>
    >>
    >>
    >>
    >> This shows you are using Mozilla and I assume Firefox is
    >> your default browser

    >
    > No, it does not show this AT ALL!
    > It shows that Microsoft is stealing the Mozilla browser
    > name because 10 years ago some sites would popup a message
    > "please upgrade to the Mozilla browser to use this site"
    > when you used another browser, and Microsoft did not like
    > this and put Mozilla in their browser name. (with
    > "compatible; MSIE x.xx" sneaked behind it)
    >
    > Since then, many other browsers have appeared and it really
    > is no longer required to do this (let aline with a
    > Mozilla/4.0 version), but Microsoft is still doing it.


    The fact still remains, the OP must us IE8 to access the web site in
    question. It's a valid point IF he's using FF instead. Let's not lose track
    of the real issues at hand.

    HTH,

    Twayne`
     
  10. Rob

    Rob Flightless Bird

    Twayne <nobody@spamcop.net> wrote:
    > In news:slrnhuvjrm.1so.nomail@xs8.xs4all.nl,
    > Rob <nomail@example.com> typed:
    >> philo <philo@privacy.net> wrote:
    >>> On 05/15/2010 04:06 PM, Sybarite wrote:
    >>>> Fiddlertool: results
    >>>> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0;
    >>>> Trident/4.0;
    >>>
    >>>
    >>>
    >>>
    >>> This shows you are using Mozilla and I assume Firefox is
    >>> your default browser

    >>
    >> No, it does not show this AT ALL!
    >> It shows that Microsoft is stealing the Mozilla browser
    >> name because 10 years ago some sites would popup a message
    >> "please upgrade to the Mozilla browser to use this site"
    >> when you used another browser, and Microsoft did not like
    >> this and put Mozilla in their browser name. (with
    >> "compatible; MSIE x.xx" sneaked behind it)
    >>
    >> Since then, many other browsers have appeared and it really
    >> is no longer required to do this (let aline with a
    >> Mozilla/4.0 version), but Microsoft is still doing it.

    >
    > The fact still remains, the OP must us IE8 to access the web site in
    > question. It's a valid point IF he's using FF instead. Let's not lose track
    > of the real issues at hand.


    The user agent string shows he uses IE8. And the site shows that
    Firefox is OK as well. So what is your problem?
     
  11. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    PRELIMINARY STEP: Disable Spybot Tea Timer and leave it disabled until I
    tell you it's OK to re-enable it. See
    http://aumha.net/viewtopic.php?f=26&t=32409

    TIP: If you don't fully understand what Tea Timer does and how it does it,
    leave it permanently disabled.

    1. Download the McAfee Consumer Products Removal Tool, saving it to your
    desktop:
    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. Close all open applications (i.e., anything with an icon on the taskbar).

    3. Double-click on the file you saved in #1 above to run the utility. Don't
    TOUCH your keyboard until the run completes, then reboot.

    4. Uninstall AVG 8.5 & reboot. Now do a clean install of:

    => Microsoft Security Essentials (free):
    http://www.microsoft.com/security_essentials/default.aspx; or...

    => AVG 9.0. This time select the CUSTOM install option and do NOT install
    (i.e., uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security
    toolbar (none of which are IE8-compatible IMHO), or any of the email
    scanning components.

    • Why you don't need your anti-virus to scan your email
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    5. Upon reboot, manually & repeated update your new AV app until you get a
    "no more updates" prompt.

    6. Now see the sections entitled "Problem: Overlong headers result in
    HTTP/4xx or HTTP/5xx errors..." (and the related script) AND the section
    entitled "Problem: Nested UA String" towards the very bottom of this page
    for the fixes you need: http://www.enhanceie.com/ie/troubleshoot.asp

    7. For good measure, reset IE8 Advanced settings after doing the fixes:
    http://support.microsoft.com/kb/923737

    8. Reboot once more & test.
    --
    ~PA Bear


    Sybarite wrote:
    > AVG 8.5.437 up to date virus database
    > Spybot search & destroy 1.6.2.46
    > Spybot search & destroy teatimer.exe whenever the computer is on
    > McAfee was on the computer when new but I never used the trial or
    > installed
    > it. I deleted it with Windows Uninstall.
    >
    >> And your answers to my other questions, please?
    >>
    >> Sybarite wrote:
    >>> Fiddlertool: results
    >>> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;
    >>> SIMBAR={177B4739-B5BA-11DC-8134-0019B9735CD4}; Mozilla/4.0 (compatible;
    >>> MSIE
    >>> 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC
    >>> 5.0;
    >>> .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; yie8)
    >>> 2 errors noted @ fiddlertool- 1. Long UA warning: userstring longer than
    >>> 200
    >>> characters 2. Nested UA warning: user agent string corrupted, two
    >>> instances
    >>> of Mozilla/4.0 [token]
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>> Open IE (only!) to this page: http://www.fiddlertool.com/ua.aspx.
    >>>> Highlight/select all of the red text at the top of the page and copy it
    >>>> to
    >>>> your clipboard. (Also scroll down to see if an issue has been detected
    >>>> and
    >>>> a possible resolution offered.) Open a reply to this post & paste the
    >>>> contents of your clipboard into your reply.
    >>>>
    >>>> What anti-virus application or security suite is installed and is your
    >>>> subscription current? What anti-spyware applications (other than
    >>>> Defender)? What third-party firewall (if any)?
    >>>>
    >>>> Has a(another) Norton or McAfee application ever been installed on the
    >>>> computer (e.g., a free-trial version that came preinstalled when you
    >>>> bought
    >>>> it)?
    >>>> --
    >>>> Sybarite wrote:
    >>>>> I have gone to bank of america website and it says that support will
    >>>>> expire
    >>>>> for my version of IE6 in 77 days, upgrade to IE8. But, I have IE8
    >>>>> installed
    >>>>> (8.0.6001.18904IC). I go to the IE8 website and it says I have IE8
    >>>>> installed
    >>>>> also. I am running vista home premium SP2, 32 bit O/S. I have been to
    >>>>> others
    >>>>> websites before that said I did not have IE8 installed but I was not
    >>>>> concerned because they were not going to block me.
     
  12. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    philo wrote:
    > On 05/15/2010 04:06 PM, Sybarite wrote:
    >> Fiddlertool: results
    >> Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0;

    >
    > This shows you are using Mozilla and I assume Firefox is your default
    > browser...


    WTF are you smoking?
     
  13. philo

    philo Flightless Bird

    <snip>

    is stealing the Mozilla browser
    >>> name because 10 years ago some sites would popup a message
    >>> "please upgrade to the Mozilla browser to use this site"
    >>> when you used another browser, and Microsoft did not like
    >>> this and put Mozilla in their browser name. (with
    >>> "compatible; MSIE x.xx" sneaked behind it)
    >>>
    >>> Since then, many other browsers have appeared and it really
    >>> is no longer required to do this (let aline with a
    >>> Mozilla/4.0 version), but Microsoft is still doing it.

    >>
    >> The fact still remains, the OP must us IE8 to access the web site in
    >> question. It's a valid point IF he's using FF instead. Let's not lose track
    >> of the real issues at hand.

    >
    > The user agent string shows he uses IE8. And the site shows that
    > Firefox is OK as well. So what is your problem?


    Bottom line: Windows is still not secure
    and after I got hit with a root kit 18 months ago
    I switched over to Linux
     

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