1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Help. My DVD drive will not recognize DVDs, but plays CD-Rs fine.

Discussion in 'Windows XP' started by Stuck Again, Feb 8, 2010.

  1. Stuck Again

    Stuck Again Flightless Bird

    Hi,

    I have a Sony Vaio PCV-RZ 34G desktop. I'm running Windows XP Home Edition
    SP3, with automatic updates turned on. Sony DVD RW DW-U12Aa drive. I have
    Corel Video Studio DVD burning software installed. Everything was runnig
    fine in early December (last time i used the DVD drive, I thnk).

    My DVD drive is not reading DVD discs. The drive plays CDs fine. When I
    put a DVD in the drive and use file explorer the F:/ comes up, but shows no
    files. This does show files when a CD is in the Drive. CDs play fine in
    windows media player, but when I try to play a DVD, windows media player
    shows 'drive F: busy’ and the menu is grayed out so I can not select it from
    the Play menu.

    Device manager shows the device working properly. The trouble shooting
    wizard did not help. I have reset the bios to default. I have run the
    Windows Mr.Fixit (KB314060) and it could not resolve the problem. It said a
    working DVD is ‘not readable media’ and ‘install CD/DVD writer’.

    Can you provide any assistance/suggestions?

    Thank you
     
  2. Mark Adams

    Mark Adams Flightless Bird

    "Stuck Again" wrote:

    > Hi,
    >
    > I have a Sony Vaio PCV-RZ 34G desktop. I'm running Windows XP Home Edition
    > SP3, with automatic updates turned on. Sony DVD RW DW-U12Aa drive. I have
    > Corel Video Studio DVD burning software installed. Everything was runnig
    > fine in early December (last time i used the DVD drive, I thnk).
    >
    > My DVD drive is not reading DVD discs. The drive plays CDs fine. When I
    > put a DVD in the drive and use file explorer the F:/ comes up, but shows no
    > files. This does show files when a CD is in the Drive. CDs play fine in
    > windows media player, but when I try to play a DVD, windows media player
    > shows 'drive F: busy’ and the menu is grayed out so I can not select it from
    > the Play menu.
    >
    > Device manager shows the device working properly. The trouble shooting
    > wizard did not help. I have reset the bios to default. I have run the
    > Windows Mr.Fixit (KB314060) and it could not resolve the problem. It said a
    > working DVD is ‘not readable media’ and ‘install CD/DVD writer’.
    >
    > Can you provide any assistance/suggestions?
    >
    > Thank you
    >


    Sounds like the laser that reads DVD isn't working, but the one that reads
    CD is. Try swapping the drive with a known working one in another computer.
    If the drive doesn't work in the other computer, and the other drive works in
    your computer; then it looks like you need a new drive.
     
  3. Nil

    Nil Flightless Bird

    On 08 Feb 2010, =?Utf-8?B?U3R1Y2sgQWdhaW4=?= <Stuck
    Again@discussions.microsoft.com> wrote in
    microsoft.public.windowsxp.general:

    > My DVD drive is not reading DVD discs. The drive plays CDs fine.
    > When I put a DVD in the drive and use file explorer the F:/ comes
    > up, but shows no files. This does show files when a CD is in the
    > Drive. CDs play fine in windows media player, but when I try to
    > play a DVD, windows media player shows 'drive F: busy" and the
    > menu is grayed out so I can not select it from the Play menu.


    Almost certainly a failed physical drive. Your only practical solution
    is to relace it. They are not expensive.
     

Share This Page