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frequent disconnection from Internet

Discussion in 'Windows XP' started by Cheng_van, May 15, 2010.

  1. Cheng_van

    Cheng_van Flightless Bird

    My laptop has a recently installed Win XP OS. I use an ADSL connection
    requiring id and password. I get connected and for a few minutes it is
    okay then the connection freezes invariably. It won't last more than
    three or four minutes. The connection just freezes and the system
    doesn't even display the disconnection. I can reconnect after a number
    of efforts but the browser wouldn't recognize the connection and no
    data transfer takes place then. What could be the problem? My
    connection works fine on the laptop and it is evidently no problem
    with the ISP.
    Thanks for any helpful suggestion.
     
  2. Paul

    Paul Flightless Bird

    Cheng_van wrote:
    > My laptop has a recently installed Win XP OS. I use an ADSL connection
    > requiring id and password. I get connected and for a few minutes it is
    > okay then the connection freezes invariably. It won't last more than
    > three or four minutes. The connection just freezes and the system
    > doesn't even display the disconnection. I can reconnect after a number
    > of efforts but the browser wouldn't recognize the connection and no
    > data transfer takes place then. What could be the problem? My
    > connection works fine on the laptop and it is evidently no problem
    > with the ISP.
    > Thanks for any helpful suggestion.


    It sounds like you're terminating PPPOE protocol on the laptop.

    I can give an example of how I do it.

    ADSL_modem ---------- router ------------- desktop computer

    (bridged mode, terminates thinks it is on a LAN,
    output=PPPOE) PPPOE uses DHCP to get IP address

    Since my router box terminates the PPPOE protocol, the
    "desktop computer" doesn't even know I'm using ADSL. There
    is no ADSL software on my desktop computer, and that improves
    its stability.

    With my setup, the router has the userid and password, and
    when I click the "connect" button on the router web interface,
    the router sends the userid and password, as part of the PPPOE
    connection setup.

    If the ADSL modem is a rental from the ISP, it might be
    "locked down" and lack reconfiguration features. If your ISP
    allows you to buy your own modem, then it may be possible to
    change the operating mode. But to understand what options
    are available, we'd need to know the make and model number.

    The web site "dslreports.com" has a forum, and there is much
    helpful information there. I used that site to get information
    to help me with the setup to my latest ISP.

    Paul
     
  3. db

    db Flightless Bird

    you might consider
    having your password
    reset by your isp.

    then enter into the modem's
    setup page and ensure
    that the ppoe has your
    user id and new password
    entered.

    then try your browsing
    again.

    --
    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
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    ~ "share the nirvana" - dbZen

    ~~~~~~~~~~~~~~~
    >
    >


    "Cheng_van" <chenkuttavan@gmail.com> wrote in message
    news:bc9d2664-4057-4fb5-8af8-4cd7499a198f@6g2000prg.googlegroups.com...
    > My laptop has a recently installed Win XP OS. I use an ADSL connection
    > requiring id and password. I get connected and for a few minutes it is
    > okay then the connection freezes invariably. It won't last more than
    > three or four minutes. The connection just freezes and the system
    > doesn't even display the disconnection. I can reconnect after a number
    > of efforts but the browser wouldn't recognize the connection and no
    > data transfer takes place then. What could be the problem? My
    > connection works fine on the laptop and it is evidently no problem
    > with the ISP.
    > Thanks for any helpful suggestion.
     

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