frequent disconnection from Internet

[Cheng_van]

My laptop has a recently installed Win XP OS. I use an ADSL connection
requiring id and password. I get connected and for a few minutes it is
okay then the connection freezes invariably. It won't last more than
three or four minutes. The connection just freezes and the system
doesn't even display the disconnection. I can reconnect after a number
of efforts but the browser wouldn't recognize the connection and no
data transfer takes place then. What could be the problem? My
connection works fine on the laptop and it is evidently no problem
with the ISP.
Thanks for any helpful suggestion.

 

[Paul]

Cheng_van wrote:
> My laptop has a recently installed Win XP OS. I use an ADSL connection
> requiring id and password. I get connected and for a few minutes it is
> okay then the connection freezes invariably. It won't last more than
> three or four minutes. The connection just freezes and the system
> doesn't even display the disconnection. I can reconnect after a number
> of efforts but the browser wouldn't recognize the connection and no
> data transfer takes place then. What could be the problem? My
> connection works fine on the laptop and it is evidently no problem
> with the ISP.
> Thanks for any helpful suggestion.

It sounds like you're terminating PPPOE protocol on the laptop.

I can give an example of how I do it.

ADSL_modem ---------- router ------------- desktop computer

(bridged mode, terminates thinks it is on a LAN,
outputPPOE) PPPOE uses DHCP to get IP address

Since my router box terminates the PPPOE protocol, the
"desktop computer" doesn't even know I'm using ADSL. There
is no ADSL software on my desktop computer, and that improves
its stability.

With my setup, the router has the userid and password, and
when I click the "connect" button on the router web interface,
the router sends the userid and password, as part of the PPPOE
connection setup.

If the ADSL modem is a rental from the ISP, it might be
"locked down" and lack reconfiguration features. If your ISP
allows you to buy your own modem, then it may be possible to
change the operating mode. But to understand what options
are available, we'd need to know the make and model number.

The web site "dslreports.com" has a forum, and there is much
helpful information there. I used that site to get information
to help me with the setup to my latest ISP.

Paul

 

[db]

you might consider
having your password
reset by your isp.

then enter into the modem's
setup page and ensure
that the ppoe has your
user id and new password
entered.

then try your browsing
again.

--
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DatabaseBen, Retired Professional
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>
>

"Cheng_van" <chenkuttavan@gmail.com> wrote in message
news:bc9d2664-4057-4fb5-8af8-4cd7499a198f@6g2000prg.googlegroups.com...
> My laptop has a recently installed Win XP OS. I use an ADSL connection
> requiring id and password. I get connected and for a few minutes it is
> okay then the connection freezes invariably. It won't last more than
> three or four minutes. The connection just freezes and the system
> doesn't even display the disconnection. I can reconnect after a number
> of efforts but the browser wouldn't recognize the connection and no
> data transfer takes place then. What could be the problem? My
> connection works fine on the laptop and it is evidently no problem
> with the ISP.
> Thanks for any helpful suggestion.