What good is it to have the event viewer and event reporting if you can't get an valid response from Microsoft? I have a multitude of errors reported in my even viewer and have tried to get responses, but all have turned up with the same message. When clicking on Even Log Online Help, the system connects to Microsoft Technet and the Event and Error Messages Center only to get "No results were found for your query. Please see Search Help for suggestions." While most of the critical errors reported are duplicates, there are enough errors of different programs not responding or not working that I would really like to know what is actually going on. I have had a couple of applications simply close for no apparent reason so I checked the event viewer. Some of the error messages are pretty clear as to what is causing them, like the Bonjour service error that states that the remote host forced a disconnect, but others, mainly the Microsoft errors are like reading a different language. I have not experienced any messages from Windows alerting me to any problems, other than this one that I get frequently abut IE though, and that is what causes me some concern. Here is one: I think this one is logged due certain times when closing a browser tab and I get a message that says that Internet explorer has stopped responding and cannot close the tab, even though it does. Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp: 0x4b83889f Exception code: 0xc0000005 Fault offset: 0x001bc615 Faulting process id: 0xf18 Faulting application start time: 0x01cadbdfbc0be799 Faulting application path: CProgram Files (x86)\Internet Explorer\iexplore.exe Faulting module path: CWindows\SysWOW64\mshtml.dll Report Id: 458f65f5-47d3-11df-b19a-001fd0d803d4 There are a lot more like this too. Is there any way I can determine what is happening with these errors and possible methods to resolve them?